Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
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See what reviewers are saying
Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
218 reviews
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Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you so much, Ggenti! 🎉 We’re delighted that Lucy was able to support you exactly the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
very good service thanks lucy
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks so much, Madalina! Wonderful to hear your visit went so smoothly. Lucy will be thrilled to know her support made everything easy for you. -Manavata
Pratiksha was very helpful
Pratiksha was very helpful. She explained everything to me clearly and I feel confident coming back to me.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Yay! We absolutely love hearing this, 🎉 Pratiksha really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Hasmita! 💗 -Kashish
Reply from Three UK - 3Store Leicester (G'tree Gate)
Amazing, Sandeep! We’re delighted to know our team delivered the level of care and support that made your experience smooth and enjoyable. 😇 -Prabhjeet
Reply from Three UK - 3Store Leicester (G'tree Gate)
You've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Friendly sales staff
Friendly sales staff
Good customer service
Excellent persuasive techniques
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Lovely feedback, Barbs 💫 It’s great to hear our team made such a positive impression and supported you with clear, confident guidance. Here’s to many more great experiences ahead 💙 -Arvind
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Deepthi, that’s delightful! We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas
Great service from karin and…
Great service from karin and LLucy.thank you
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Bravo, Cristina! 🎊 We're thrilled to hear that Karin and LLucy made your experience epic. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Mohammed was very helpfull
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Harini, we're delighted that Mohammed could provide such a supportive experience for you. -Kishan
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Chandrika, thank you for your 5 ⭐ review! It’s wonderful to hear such kind feedback. We hope you have a fantastic day! 😊 -Neha
Excellent service by Jibraan
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you so much, Ana! Your feedback absolutely brightens our day. It’s fantastic to hear that Jibraan made such a powerful impression with his dedication and care. -Manavata
Jibraan’s service
Jibraan was really friendly and helpful when we went in to upgrade our contract. He explained everything well and got us the best deal he could. He gave us good options and we appreciated his service.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks, Nethmini! 💖 It’s wonderful to hear how Jibraan’s warmth and patience made the whole upgrade process feel easy and rewarding. Stories like yours remind us why we love what we do! 🥰 -Kashish
Very good staff
Very good staff. Am also use EE network and today i coming special to purchase THREE broadband and staff handling is very good.
Appreciate 💫🫶🏼
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That’s fantastic to hear, Aman! 🌟 We’re so glad you chose our broadband and that the team made your experience special. Your appreciation means a lot, you’ve made our day! 🌺 -Kashish
Thank you and good service from Lucy
Thank you and good service from Lucy
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you, Bhavya! We're thrilled to hear that Lucy provided such great service. Your feedback is truly appreciated, and we're grateful for the opportunity to assist you. It’s always our goal to create a positive experience. -Manavata
Lucy is really helpful
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Absolutely fabulous, Pramod! 🎉 We’re thrilled to hear that Lucy was such a great support. Thank you so much for taking the time to leave us a review! 😊✨ -Veronica
Very good service from lucy thank you
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for taking a moment to share this, Vidya. It’s fantastic to hear how well Lucy looked after you and made everything feel effortless. Feedback like yours inspires our team. -Manavata
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for taking the time to share your experience, Urmila! 🌟 We’re glad Hamza gave you amazing support. -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Adam, we’re pleased Jibraan’s dedication stood out. Thank you for your kind words! 💛 -Suhaas
Very helpful verypatient and am so glad…
Very helpful verypatient and am so glad i came
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Freda, we’re glad our team provided thoughtful support during your visit. We appreciate you taking the time to share your experience. -Suhaas
Lyiza made me feel welcome and sold us…
Lyiza made me feel welcome and sold us a great deal for our sin cards and home WiFi
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you so much for sharing your experience, Mariana. It’s wonderful to hear how genuinely supported you felt. Lyiza’s friendly approach and her ability to guide you toward the right options clearly made a real difference. -Manavata
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