Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
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Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
218 reviews
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Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Valentins, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very good service by Jibraan
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
excellent customer service by partiksha…
excellent customer service by partiksha loved it
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Ajay, we love hearing this! Big kudos to Partiksha for making your experience shine 💜 -Manavata
Muhammad’s Service was 100%
Muhammad’s Service was 100%. Brilliant customer service and a good discount.
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That’s fantastic, Gafar! We’re so pleased that Muhammad provided such great support. Thank you for taking the time to share your experience with us. -Manavata
Reply from Three UK - 3Store Leicester (G'tree Gate)
Wow, Askalu! ✨ We’re thrilled to know Muhammad delivered an experience worthy of five stars. Your feedback truly makes our day. -Ashifa
Great customer service would recommend
Great customer service would recommend, super friendly and helpful staff
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there, thank you for your 5 ⭐ review and for taking the time to share your experience! We're thrilled to hear you received excellent service. It truly means a lot to us. -Suhaas
She did a great joy the process was…
She did a great joy the process was really fast and am happy 😊
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey, that’s fabulous! We’re so glad she was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Kishore, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Good experience and customer service
Good experience and customer service
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Ranjith, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Amirah, Mo and Louisa were very helpful
Amirah Mo and Louisa were very helpful. Very friendly and I am very happy with the service I received - happy to be part of the 3 family! Thank you guys
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Laura, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jibraan has gave me amazing customer…
Jibraan has gave me amazing customer service. He made me feel welcome from the get go and listened to me my needs and recommended a phone which I love. He also set it up for me on the same day. I would recommend coming here.the whole store and the team is here
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Fadumoomar 😊
Thanks for taking the time to share your fantastic experience in one of our stores. Great work Jibraan 🎉 -Jade
Pratiksha was really helpful and…
Pratiksha was really helpful and knowledgeable. She talked me trough all my options. Very patient and understanding. Great customer service
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this fantastic 5 ⭐ review, Agnieszka! We absolutely love hearing this. A huge shoutout to Pratiksha for being so helpful! Hope you have a wonderful day 😊 -Kashish
Lucy was amazing
Lucy was amazing, looked after me and went out of her way to ensure I got what I needed. Thanks
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
What a salesperson wade is
What a salesperson wade is, wowed me. Excellent
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Wow what an amazing review, Sabu! Thanks for sharing with us 😊 -Jade
Thank you to hayley and jibraan for all…
Thank you to hayley and jibraan for all your assistance in setting up my new phone
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this amazing 5⭐ review, Mark. We really do love to hear this! Great work from our Hayley & Jibraan 🎉 -Jade
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks so much for this amazing 5⭐ review! We're really happy to hear about the great work Karin is doing! -Veronica
Hayley looked after me and gave me…
Hayley looked after me and gave me exceptional service and delivered what was promised
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We're pleased that you were in good hands with Hayley :) Thanks for a brilliant review, Marika -Scott
Excellent service in store
Excellent service in store, Lucy and wade really helped me.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Shahram! 🎉 Awesome to hear! Huge shoutout to Lucy and Wade for making your in-store experience excellent. Thank you so much for sharing the feedback! -Kashish
Wade did a fantastic service for me and…
Wade did a fantastic service for me and he is very helpful
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Shibu, we truly appreciate your kind words about Wade. Thank you for taking the time to leave this 5 ⭐ review! -Neha
Very good service by jibran and all of…
Very good service by jibran and all of the staff is very friendly and nice. Happy with their service.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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