Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
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See what reviewers are saying
Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
218 reviews
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Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for sharing your review, Portia. It’s wonderful to know Amirah provided such excellent service 😊 -Shivam
Lucy has gave me excellent customer…
Lucy has gave me excellent customer service. She has sorted my problem out very quick.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Chris, we’re overjoyed to hear that Lucy turned your day around and made everything easier. Wishing you smooth, happy moments ahead! 😊 -Ayesha
Great service from lucy thank you
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Woohoo 🎉 Thrilled to hear lucy made your experience amazing 🚀 Thanks for the glowing 5 ⭐ review, Francesca. -Arvind
Karin is good and give me best deal
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That’s fantastic to hear, Gurwinder! Karin provided exceptional support and made sure you found the perfect option. Have a great day! -Manavata
Lucy is really helpful
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Fantastic stuff, Mark! We’re so glad to hear that Lucy gave you such great support. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Lucy is really professional
Lucy is really professional. Great service.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Chloe, your words truly spotlight Lucy’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind
Very good service by Jibraan
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Bravo, Anuksa ! 🎊We're super happy Jibraan delivered such an exceptional experience. Thank you for sharing your amazing feedback! -Ashifa
Lucy was very helpful with setting up a…
Lucy was very helpful with setting up a broadband and sim connection for my family members
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Junaid, it’s brilliant to hear how well Lucy looked after you! We’re glad they made it simple to get those new accounts up and running for your family. -Kishan
Pratiksha was amazing and really very…
Pratiksha was amazing and really very helpful. Provided us with care
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We truly appreciate your kind words, Sukh! 💫 We’re so glad that Pratiksha was able to support you with such care and professionalism. -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
That’s wonderful, Bhawna! 🎉 Your review is a true celebration moment. We’re delighted to know Lucy made your experience great. Your feedback is truly appreciated. -Manavata
Lucy provide a really good service
Lucy provide a really good service. Recommended
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your 5 ⭐ review, and it's lovely to hear that you enjoyed great customer service from Lucy. We appreciate you taking the time to share this with us 🎊. -Michael
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Sarfunnisa, thank you for the wonderful review. It's a pleasure to receive such kind comments about Lucy. -Suhaas
Very good service by Jibraan gave me a…
Very good service by Jibraan gave me a very good package deal
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Lucy was very professional with her…
Lucy was very professional with her service and would recommend her
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Aarti, thanks for letting us know this was your experience with Lucy, this is what we love to hear from out customers! -John
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey, Aman! 🎊 Great to hear. Hats off to Lucy for making the experience epic. Your feedback means a lot to us! -Afaq
Jibraan was amazing and very patient
Jibraan was amazing and very patient. He was able to explain in detail as I was getting a new contract for the first time. He was a big help :)
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Excellent customer Survive.
Excellent customer Survive by Lucy, she is so nice, she makes me so comfortable and visit the store again and again. Love you Lucy❤️.
I am so satisfy to using the Three.
Thank you Three.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service
Excellent service and lots of help from Jibraan ( for a very untechnolgy person). Very good service
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your 5 ⭐ review, Abeera, and it's lovely to hear that you're happy with the service. We appreciate you taking the time to share this with us 🎊. -Michael
Very professional
Very professional. Good service received from Lucy.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Sami, that’s marvelous! A big shoutout to Lucy for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
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