It's been amazing Temi and Raluca, excellent service. Helped us to find the best deal and I will come back for the business plan I ce I become self employed. Thanks
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My experience at Three leicester was wanderfull, the lady that put me through made it so easy for me to understand the concept of how everything works and i was so satisfied with the service she provi... See more
Company replied
After the samsung shop refused to helo transfer my data, Vicki kindly offered to help as i am a threr customer.i wish i had come to this shop first the experience was so much better.
Company replied
Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... See more
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Company details
About Three UK - 3Store Leicester (Highcross)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, United Kingdom
- 01162620539
4.9
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good experience from Raluca its very…
Good experience from Raluca its very good environmental behavior and good behavior from her side and makes us more comfort with our new connection and looking beautiful as well thank you so much to three
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you, Salvin, for your kind words and the 5⭐ rating! We’re delighted to hear Raluca made your experience comfortable and positive. We truly appreciate your feedback!
Three Social Media Team
It's been amazing Temi and Raluca
It's been amazing Temi and Raluca, excellent service. Helped us to find the best deal and I will come back for the business plan I ce I become self employed. Thanks
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Keval, we’re thrilled Temi and Raluca provided such outstanding guidance, and we look forward to supporting you again as your journey continues. Thank you for taking the time to share your feedback 😊
Three Social Media Team
Great experience
We were treated very well when we entered the store, all our needs were dealt with and we left the store very satified and happy with the products. Raluca was very helpful indeed.
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Deana, we’re so pleased to hear Raluca was able to take great care of you and make your visit such a positive experience ✨ Thank you so much for sharing your feedback with us 💙
-Three Social Media Team.
Raluca was friendly
Raluca was friendly, good customer care, kind, introduced me to Three+, very happy with the service.
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Love this energy 🎉 Dashte. We’re overjoyed Raluca’s steady support made such a positive difference, and it’s wonderful to see Three+ added even more value 🌼
- Three Social Media Team
Reply from Three UK - 3Store Leicester (Highcross)
Hi Sachin, thanks for your feedback. It’s great to know you had a positive visit.
– Three Social Media Team
Great Customer Support
Rahat was great, so helpful! I’m not good with tech and I haven’t had a new phone in forever. So she walked me through it all and made it an easy process. Thank you :)
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Claire, we're glad that Rahat was there to simplify everything and guide you patiently through the entire transition. Thank you for choosing us and we hope you thoroughly enjoy exploring your new phone! - Three Social Media Team
You deserve zero stars
June 2, 2026
Unprompted review
Good service in high cross
Good service in high cross
Thanks to the team
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Alpa, thank you for your kind review and for taking the time to share your experience.
Good service very helpful in the store
Good service very helpful in the store
Will come back!
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Satwant. Thank you for your lovely review. We are absolutely thrilled to hear you received such helpful service during your visit, and we look forward to welcoming you back to the store next time.— Three Social Media Team
After the samsung shop refused to helo…
After the samsung shop refused to helo transfer my data, Vicki kindly offered to help as i am a threr customer.i wish i had come to this shop first the experience was so much better.
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Rekha! We're delighted Vicki provided outstanding support. Thanks so much for your fantastic 5⭐ review! — Three Social Media Team
It was amazing and with a skilled agent…
It was amazing and with a skilled agent Rahat . Took me through which gave me more confidence with 2 sims operating and a good deal.
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you for your lovely review, Sarah! 😊 It’s wonderful to know that Rahat made your experience a positive one. -Veronica
Very good service
Very good service, Caitlin explained everything very clearly. Thank you
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Jen! 🌷We’re thrilled to know Caitlin made your visit special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
i have been given service by raluca and…
i have been given service by raluca and she was amazing her customer service was really good and i will be back again
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Wow, Mohammad! It feels incredible to know Raluca made everything seamless and ensured a smooth experience. We can’t wait to welcome you back again! -Neha
Reply from Three UK - 3Store Leicester (Highcross)
That’s impressive, Kranthi 🎯 We’re glad the support felt top-tier and left such a strong impression 🌟 -Arvind
At three leicester high cross
My experience at Three leicester was wanderfull, the lady that put me through made it so easy for me to understand the concept of how everything works and i was so satisfied with the service she provided for me,moreso it wasn't time consuming like i thought. Vessy is the best member of staff i have come across today and thanks for the service.
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Fantastic to hear, Amin! 🌟
Vessy sounds like she really went above and beyond to make your visit a great one. Thank you for the kind words, it means a lot! 💛 -Ayesha
Great service from Raluca and Hailey
Great service from Raluca and Hailey, thank you
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Melisa, really appreciate your feedback! 😊 Brilliant to hear Raluca and Hailey took great care of you. -Ayesha
Great service
Three Customer advisors in the Highcross store, especially Vessy, Mo and Rahat were extremly helpfull and positive while transfering thousands of photos and files manually due to an error on the phone.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi there, thank you for sharing your feedback, we are glad that Vessy, Mo, and Rahat at our Highcross branch looked after you so well and stayed incredibly positive while handling your difficult data transfer completely manually! Your appreciation means a lot to us. -Shivam
Excellent service from muks sorted me…
Excellent service from muks sorted me out with great deal with the SIM only plans and talked about the rolling contract that I don’t use gave me advice
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That's impressive, Faiz. We're glad that Muks was able to help you get the best deals. Thanks for this amazing 5 ⭐ review.- VodafoneThree Social Media Team
Caitlin customer advisor really helped…
Caitlin customer advisor really helped and suggested me the best plan as iam a student she suggested the best
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Love this, Emjala 💫 thrilled to hear Caitlin provided such skilled and clear guidance to find a plan that fits perfectly. Wishing you plenty of smiles ahead 😊 -Arvind
Raluca and Mo very good thank you
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Love hearing this, Mohit 💫 We're glad to know Raluca and Mo provided stellar care for a superb experience 🌟 -Arvind
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