We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more effic... See more
Company replied
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See what reviewers are saying
Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... See more
Company replied
I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... See more
Company replied
My experience at Three leicester was wanderfull, the lady that put me through made it so easy for me to understand the concept of how everything works and i was so satisfied with the service she provi... See more
Company replied
Company details
About Three UK - 3Store Leicester (Highcross)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, United Kingdom
- 01162620539
4.9
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fantastic service
Vessy is a fantastic 3 ambassador!
She is absolutely amazing and knows her onions..
Thanks for today Vessy
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hello Olufolake, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Super helpful and friendly service
Vessy was super helpful and with such friendly service, understood exactly what I was after and helped get what I wanted
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this fantastic 5⭐ review, Ashley. We really appreciate you taking the time to send this over! Well done Vessy 👏 -Jade
Mohammed’s attitude and courtesy was…
Mohammed’s attitude and courtesy was fantastic thank you for fixing my phone problems. Very kind of you. Best wishes
Ramesh
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Fantastic, Ramesh, we're thrilled that Mohammed was able to offer advice to help with your phone issues and that you got everything resolved :) -Scott
Veesy was very prompt and articulate
Veesy was very prompt and articulate, helped in getting me to upgrade my account and phone, good service generally
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That's fantastic, Olasile. We're glad you had a great conversation with Veesy :) Thank you for the 5 star review -Scott
Raluca knows what she's doing
Raluca knows what she's doing, polite and efficient ! Very pleased with the service.
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this amazing 5⭐ review, Shrek. We really do appreciate you taking the time to send this over! Great work Raluca 🎉 -Jade
Reply from Three UK - 3Store Leicester (Highcross)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
great all smooth went smooth and quick
great all was smooth and quick
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this amazing 5⭐ review, Mr Kubik. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for your feedback, Duyen :) We appreciate you taking the time to share this with us. -Michael
Muqs was absolutely fantastic
Muqs was absolutely fantastic, highly recommend going into three Leicester, top class services, no time wasting, knowledgeable overall great experience!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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