Andrew was very helpful and I was able to renew my contract. He has provided with clear and detail information and supported in making the right decision to move forward with my contract. Thank you.
Company replied
Location
Switch location336 Almondvale South, The Elements, EH54 6HR Livingston, North, GB
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See what reviewers are saying
Andrew was particularly helpful adding a new line to my account. I gave my idea of a budget and he was quick to find the perfect phone and contract for me. Everything was explained very well. I'm one... See more
Company replied
First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and... See more
Company replied
We had a fantastic experience at Three today with Lewis. We needed help with several contract changes and had a number of queries, but nothing was too much trouble. Lewis was extremely helpful, kn... See more
Company replied
Company details
About Three UK - 3Store Livingston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
336 Almondvale South, The Elements, EH54 6HR, Livingston, North, United Kingdom
- 01506440945
4.8
Excellent
104 reviews
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Kyle was a great help when choosing my…
Kyle was a great help when choosing my new phone very knowledgeable and comfortable experience
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Laura, we truly appreciate your feedback ✨. Kyle’s expertise and friendly support made your phone buying journey enjoyable and completely stress free. -Samad
Exceptional service!
Kyle was brilliant! We took my gran in to the Livingston store to sort out her phone and some issues she was having. Kyle was very patient and understanding, and sat with us for an hour sorting it all out. We really appreciated him taking the time to help us. Thank you very much!
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Thank you so much, Sophie. It’s wonderful to hear how well your visit went. Kyle will be thrilled to know his care and dedication made such a difference for your gran. Taking the time to guide customers through their tech challenges is exactly the experience we aim to deliver, and your feedback truly means a lot. -Manavata
Craig wss very helpful in changing my…
Craig wss very helpful in changing my phone contract and had great customer service
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Thank you so much, Holly! 🎉 We’re delighted Craig could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Craig was excellent
Craig was excellent. Gave us all the help I need with all 4 of my contracts. Good experience all round.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Woohoo! 🎉 Lynsey, your message truly made our day! We're delighted to hear that Craig delivered outstanding support and got everything sorted across all four of your contracts exactly the way you needed. Wishing you loads of joy and plenty of smiles ahead ❤️ -Arvind
Good customer service and very quick…
Good customer service and very quick help me get difficult case of my tablet
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hello there, we’re glad to hear that you had a wonderful experience with us. Thank you so much for leaving this ⭐ review! -Neha
Nathan was great and extremely helpful
Nathan was great and extremely helpful. He explained everything properly and changed any requirements I had. It was great to deal with someone so clued up and friendly.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey.
Thanks! Your review is really appreciated. -Pete
Kyle was very helpful today with my SIM…
Kyle was very helpful today with my SIM card because it needed unblocking, he even gave me a better deal on my contract which was great
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi there, thank you for taking the time to share your experience. It’s wonderful to hear that you secured a deal that met your expectations and sorted your SIM. It’s great to know Kyle made a real difference during this process 🎉 -Neha
Spoke to Craig and he sorted my sim and…
Spoke to Craig and he sorted my sim and broadband. Was really good and great services.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Thank you so much, Alina, for sharing your experience! 🎉 We’re delighted to know that Craig provided you with the support you needed and ensured everything was set up seamlessly. Your kind words mean a lot to us. 😍 -Prabhjeet
Sales representative were fantastic and…
Sales representative were fantastic and well versed in the phones and deals available. They were great in stearing us in the right direction and getting us the best deal. Would definitely recommend to family and friends.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Cammy, we’re so glad that one of our sales staff member steered you in the right direction and helped you secure the best offer 🎉. Thank you for recommending us. -Veronica
Customer service was professional and…
Customer service was professional and friendly.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Mung! Thanks for your feedback, our team always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Reply from Three UK - 3Store Livingston
Thanks for this fantastic 5⭐ review, Kieran! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
3 Livingston
Craig made the experience super easy while setting up my first phone plan, and Kyle and Cheryl were so funny and lovely in helping me add my partner a few days after! :)
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
This put a smile on our faces, Ben. Craig, Kyle, and Cheryl will be so happy to hear it. Glad you and your partner left with everything set up and ready to enjoy. 🥳 -Ayesha
Reply from Three UK - 3Store Livingston
Hi Muhammad! 🎉 It is brilliant to hear that you had such a great experience. -Kishan
Great service
Great service, both Craig and Lewis were excellent, they talked me though lots of different plans to make sure I got the right one that suited not only me but my child and both parents. They even helped with keeping our same numbers which was great.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Nicola, we’re thrilled Craig and Lewis offered such thoughtful guidance, helping you and your family find the right options while keeping everything seamless. Thank you for choosing us and for your kind words. -Suhaas
Quick friendly service
Quick friendly service. The Three assistant was very informative with any questions asked.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hello Kevin! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Craig and his manager amazing Service
Craig and his manager (Richard) were fab! Highly recommend been with T-Mobile and then EE for such a long time, everyone knows the price of contracts are ridiculous! I was recommended Three popped in and was given 2 costs by Craig, popped back to EE and they couldn’t get anywhere near the price! Highly recommend not only the customer service but the prices are fab!!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Love to hear this feedback, Gillian! Craig and Richard will be thrilled to know they made such a great impression. Delighted we could beat the price and deliver top‑notch support. Thanks for taking the time to share! 🌟 -Veronica
We had a fantastic experience at Three…
We had a fantastic experience at Three today with Lewis. We needed help with several contract changes and had a number of queries, but nothing was too much trouble. Lewis was extremely helpful, knowledgeable, and patient throughout, and we’re absolutely delighted with our new phones.
Thank you for such great service.
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Jenna, thank you for sharing your experience. It’s wonderful to hear how clearly Lewis guided you through everything and helped you secure the best deal. We hope your day is as awesome as you are! -Afaq
Great service
Great service
Thanks Graig to take the time for tidying up my accounts
Much appreciated
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Mz, this is exactly the kind of feedback we love! 🎉 We truly appreciate Graig’s effort and care. Thank you so much for the 5⭐ review! -Ayesha
Reply from Three UK - 3Store Livingston
Your feedback means a lot, Kenneth 🙌. We’re glad you’re happy with the service you received 😊. -Shivam
Craig …
Craig …. Great service. Really easy to understand the offer. Thats me for another 2 years.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Caroline, thanks for the 5 stars :) It's super that Craig explained everything for you neatly so you could be confident in your purchase. We're so glad to have you stay with us. Have a fantastic day! -Scott
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