Three UK - 3Store Manchester (Arndale) Reviews 

344
TrustScore 5 out of 5

4.8

27 Market Street, M1 1WR Manchester, North, GB


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Rated 5 out of 5 stars

nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth

Company replied

Rated 5 out of 5 stars

Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more

Company replied

Rated 5 out of 5 stars

muqs helped me so much whilst i was trying to buy a sim and then he offered me a new phone for a great price. very happy with his enthusiasm and helpfulness

Company replied

Rated 5 out of 5 stars

I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manchester (Arndale)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 27 Market Street, M1 1WR, Manchester, North, United Kingdom

  • 01618328489

4.8

Excellent

TrustScore 5 out of 5

344 reviews

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4.8

All reviews

(344)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

I met Attique in three store

I met Attique in three store, Perfect explanation, and customer welcoming, he's friendly and nice

May 4, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

This is fantastic to hear, Atinuke! ✨ We’re delighted that Attique made such a positive impression with his clear guidance at our store. Hope you have a wonderful day! 😊 -Maryalex

Rated 5 out of 5 stars

Came in with my phone stating no sim…

Came in with my phone stating no sim available. Rash was really helpful ended up leaving with a great broadband deal and a cheaper contact sim than I already had. Can not thank her enough.

May 3, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Kaylem, thanks for sharing this with us. It’s great to hear Rash was able to help you sort everything out and find options that worked better for you. -Shivam

Rated 5 out of 5 stars

Abigail and tyler both done great job

Abigail and tyler both done great job
Thankss

April 30, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

This is the kind of feedback that makes us smile, Syed! 😊 We’re thrilled to know Abigail and Tyler made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

Excellent service

I went in to the Manchester Arndale store after ordering a wifi hub online. I dealt with Nilza who was really helpful, not only did she keep things moving quickly she also got me a better offer than I originally ordered. Excellent service from Nilza

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey Naeem, that’s fantastic! 🎯 Nilza at our Manchester Arndale store went above and beyond with quick service and a better offer than expected. Thank you for this brilliant 5⭐ shout out! 🌟 -Samad

Rated 5 out of 5 stars

Nilza she is very good lady

Nilza she is very good lady . Customer service is very good

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Muhammad, it’s wonderful to hear how Nilza made such a positive impression on you. Her kindness and professionalism clearly stood out. -Manavata

Rated 4 out of 5 stars

The good lady Nilza with a good manners

The good lady Nilza with a good manners

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey Atif, that’s brilliant! We’re thrilled to hear that Nilza made such a strong impression on you, and we hope we can make it a perfect 5 next time. 😊 -Veronica

Rated 5 out of 5 stars

I lost my phone a couple days ago

I lost my phone a couple days ago. I came to the shop for help on how the insurance claim works. I spent over an hour with Blessing who helped me through the whole service.

April 26, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi, Yohannes! We’re really pleased our team could take the time to walk you through the insurance process and make sure everything was handled properly. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Came to the Manchester city centre…

Came to the Manchester city centre store, Mian was super helpful. Sorted us out gave us good prices and got what we needed.
Thanks for all your help

April 25, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Moiz, it is great to hear that Mian provided such helpful support at our Manchester City Centre store. We are glad he could find the right solutions and pricing to meet your needs, and we really appreciate you sharing your thanks with the team. -Kishan

Rated 5 out of 5 stars

Abbie was very polite

Abbie was very polite, professional at her job, very helpful she took her time and explained every detail about the deal to and all the options that are there for as a customer

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hello Isata, every cherished memory is shaped by people like Abbie, whose dedication truly stands out. Notes like yours, always make us smile. -Ashifa

Rated 5 out of 5 stars

I was greeted by ommar and he was very…

I was greeted by ommar and he was very polite and helpful in choosing a sim plan

April 22, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Zain. It is wonderful that Ommar provided such brilliant support while you were selecting your new connection. -Kishan

Rated 5 out of 5 stars

Marian was amazing sorted my issue

April 21, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

That's wonderful to hear, Gurpreet! 😊 We’re delighted that Marian was able to resolve your concern and provide such great support. -Maryalex

Rated 5 out of 5 stars

David who served me was prompt and…

David who served me was prompt and knowledgeable, and served me with no fuss - just what I was after 👍

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

That’s impressive, John 🎯 It is brilliant that David used his stellar expertise to ensure a prompt and efficient experience that was spot-on for you 🌟 -Arvind

Rated 5 out of 5 stars

Very helpful and active listener Ameen

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Rabi, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Ameen. -Prabhjeet

Rated 5 out of 5 stars

I received great service from…

I received great service from Biswarupa!!! she was lovely today.

April 19, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Hannah, we're thrilled that Biswarupa delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Maryalex

Rated 5 out of 5 stars

Lovely staff called biswarupa she was…

Lovely staff called biswarupa she was Very fast and efficient and she gave lovely service aswell

April 19, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

This truly brightened our day, Monica. The way Biswarupa handled everything with ease and charm shows the level of care she brings to every interaction. She definitely made your experience stand out. -Manavata

Rated 5 out of 5 stars

I came to get a braod band

I came to get a braid band. The service was fast and awesome. Anto make all process easier and seamless, Kudos to her.

April 16, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thank you for sharing your experience. We’re glad Anto made the process simple and efficient, ensuring everything went smoothly. We appreciate your positive feedback. -Suhaas

Rated 5 out of 5 stars

I had a lot of trouble ordering my upgrade

I had a lot of trouble ordering my phone online, a lot of technical issues and my order wouldn't go through, marcus helped me get the best deal and get my upgrade ordered

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Thank you, Madison. We’re pleased Marcus provided expert assistance and ensured your upgrade was completed with excellent value. -Suhaas

Rated 5 out of 5 stars

Ateeqe was superb today and saved me…

Ateeqe was superb today and saved me and my family a lot of money. Thank you.

April 13, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey there, it’s fantastic to hear how Ateeqe made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Marcus from the market street 3 store…

Marcus from the market street 3 store is very open and welcoming,he made upgrading my phone so easy whilst making sure i understood everything. Absolute credit to the store.

April 13, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Thank you for the 5⭐ review! We’re delighted Marcus at Market Street made your upgrade simple and ensured you felt fully supported throughout. -Suhaas

Rated 5 out of 5 stars

My experience with Hayley was super…

My experience with Hayley was super today.The best customer service I have with her.Pleasr give Hayley a pay rise.She is so brilliant and welcoming.Thank you.

April 13, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Karine, thank you for sharing this. It’s great to hear that Hayley made the experience smooth and delivered such attentive support. Have a wonderful day! -Afaq

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