nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
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See what reviewers are saying
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
Company replied
muqs helped me so much whilst i was trying to buy a sim and then he offered me a new phone for a great price. very happy with his enthusiasm and helpfulness
Company replied
I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... See more
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Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
344 reviews
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Reply from Three UK - 3Store Manchester (Arndale)
Hi there, we’re delighted Bisrupa gave you such supportive service during your visit. -Shivam
Excellent
Excellent, honest customer service, timely resolution to my two problems, service with a smile and very informative. Got me a good set up sorted within half an hour. Would recommend again. Marcus was genuine and helpful and Is a credit to Three.
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s impressive, James 💫 We’re glad that Marcus guided you with such honesty, solved both concerns promptly, and had your setup ready in great time. He’ll be delighted to know his efforts earned your kind recommendation ❤️ -Arvind
Very helpful
Anto helped my college David set up our new phone contract helping him pick the right plan advising him of all the promotions available.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for your feedback, Richard! 😊 We’re happy to hear that Anto made the process easy for your colleague David and helped him pick the perfect plan. -Veronica
Attique was really helpful
Attique was really helpful! 100% would recomend
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Amazing, Oli! We’re delighted to hear Attique gave you such outstanding support. Thank you for recommending us so highly! 😇 -Prabhjeet
Great support
We called in the Manchester branch on Market Street and a lovely guy named Attique helped me with the new phone I purchased in January from the Ashton- Under-Lyne branch.
I was having trouble with the phone cutting out on calls and no signal sometimes.
Many thanks to Attique!!
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
It’s wonderful to hear Attique gave you the support you needed. We’re glad he made your visit smooth and appreciate your thoughtful feedback. -Suhaas
Rhys (Reisse) was a superb help…
Rhys (Reisse) was a superb help resolving an e-sim issue in store. Wanted to make sure the whole process was sorted end to end (which it was). Top support.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for your lovely feedback, Alistair! We’re so happy to hear that Rhys looked after you so well and supported you with everything you needed at our store. 😊 -Veronica
Attique was helpful to me when I went…
Attique was helpful to me when I went in to enquire about the high charges on my account. He put in on a plan that reduced my bill significantly and served me with warmth and empathy.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for taking the time to share this, Omowo! We’re glad that Attique made everything clear and helped you save on your bill. 😊🙌 -Veronica
Hayley- Outstanding Customer Service
Outstanding Customer Service I received today from Hayley, She was able to discuss my account with me & recommendations about my plan whilst also providing me with helpful information, Hayley explained everything clearly to me ensuring I left without any questions unanswered. Thank you Hayley for your assistance you are amazing at your Role😊
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Woohoo 🎉 Amy, your words light up our day! We’re pleased that Hayley offered steady guidance and reassuring support. Wishing you great things ahead 💙 -Arvind
The empliyess very so friendly and…
The empliyess very so friendly and hayley was so friendly suggested so many good plans and it was a very good experience
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Nandhini, we really appreciate your feedback ✨. Hayley’s approachable manner and thoughtful suggestions clearly made your visit enjoyable and worthwhile. -Shivam
Excellent customer service (NILZA
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Bravo, Fred! 🎊 We’re thrilled to hear that Nilza made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Amain was very exceptional with service…
Amain was very exceptional with service delivery.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for taking the time to leave such thoughtful feedback, Emmanuel! So glad Amain made the whole process easy and seamless for you. 🙌 -Veronica
Setting up broadband
Went in store to collect my device and was told by Marcus I could have a better device for the same price. The customer service was great and very thorough. I would highly recommend!
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Woohoo Emily 🎉 Delighted to hear Marcus offered clear and caring support and made your visit pleasant. It’s wonderful to know the value at the same price stood out. Your recommendation is truly appreciated. Enjoy your new device 😊 -Arvind
Oh I love Hayley
Oh I love Hayley! All the best options are shown clearly with my questions answered to the point! Professional and friendly! Recommend her!!
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello there, it’s great to hear that Hayley provided a professional and friendly experience. We always aim to keep things simple, and we're glad she could answer your questions directly to help you find the best options. Thank you for sharing your recommendation with us! -Kishan
Anto was helpful and courteous
Anto was helpful and courteous. She listened carefully to my concern and provided a clear solution. Although I had to wait a bit, the assistance I received was professional and effective. Overall, a good experience.
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for the lovely review, Abdul! 🌟 We’re really glad Anto took great care of you and provided an effective solution. 🙌 -Veronica
It's was a marvellous
It's was a marvellous, exciting and informative with Anto with high experience as a stakeholder
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s incredible, Muhammad. We’re delighted Anto gave you the high level of service you deserve. Thanks for writing such a comprehensive and glowing review, we really appreciate you. -Ayesha
I moved back to three today after years…
I moved back to three today after years and Abby made everything smooth and seamless. 10/10
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Welcome back, Henry! After years away, we’re delighted you’ve chosen to return. Thank you for the incredible 10/10 shout‑out for Abby. Feedback like this, isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
atiq is great
i came to three store for sim issue, atiq helped me, i am very happy how he helped me and solved my issue.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Love hearing this, Horace 💫We're delighted that Atiq provided such great support and got everything sorted during your visit, just the way you needed. Wishing you lots of joy and smiles ahead ❤️ -Arvind
Reply from Three UK - 3Store Manchester (Arndale)
This is fantastic to hear, Vida! 😊 Amelia will be so pleased to know her service made such a wonderful impression. ✨ -Veronica
Went in to get a new phone contract…
Went in to get a new phone contract after my old phone was on the brink. Mian at the Manchester arndale store was very helpful talking through the options within my price range and sorted me out quickly
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s wonderful to hear, Saul! 🎉 A big shoutout to Mian at our Manchester Arndale branch for providing such amazing support. Thank you for sharing your lovely feedback. -Veronica
I visited the three store today as my…
I visited the three store today as my sim was not working I was met with Ommer he helped me resolve my issue
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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