nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
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See what reviewers are saying
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
Company replied
muqs helped me so much whilst i was trying to buy a sim and then he offered me a new phone for a great price. very happy with his enthusiasm and helpfulness
Company replied
I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... See more
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Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
345 reviews
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Sim card and broad band deal
Nilza worked very efficiently and explained the deal very well. Most importantly, the sim card deal and broadband bundle price is very good!
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s fantastic to hear! 🌟 We’re so glad to know Nilza made your experience special. Your appreciation means a lot, you’ve brightened our day too! 😉 -Kashish
Ben is so helpful.
Ben is so helpful.. he saved my day I wish all assistants have his customers service skills.. thanks for your help Ben much appreciated
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Shaimaa, for highlighting the outstanding support you received. Ben’s dedication and professionalism clearly made a real difference, and it’s wonderful to see how his commitment turned a challenging moment into a positive experience. -Manavata
NILZA
NILZA , is best customer service with calm, care, lovely, supporting, and patient. She explains for you to understand every thing .
I love ❤ to meet her with her manager Tyler she was very nice talking to her
They are both Amazing for customers thank you
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s fantastic, Juliet! We’re so glad Nilza and Tyler were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the ⭐ review! -Neha
Biss your nature is too good thank you…
Biss your nature is too good thank you treating me well
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
We really appreciate your kind words, Gursimran. Biss is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐ -Ayesha
Tyler and Marcus helped me well for my…
Tyler and Marcus helped me well for my broadband and sim
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Mihret, it’s wonderful knowing Tyler and Marcus guided you effectively. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Manchester (Arndale)
Yay! We absolutely love hearing this, 🎉 our team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Rukayat! 💗 -Kashish
My experience with Jen was very good
My experience with Jen was very good. She was kind and friendly.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for sharing, 🎉 Yodit! Jen clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Ben made my experience in the shop…
Ben made my experience in the shop amazing. He made me feel warm and welcome and kept the conversation flowing while also checking my account and providing me with the information I needed. I can’t recommend him enough
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi there! your experience is truly a gift. Ben excelled with brilliance, giving you the flawless experience worth recommending. May your day be as amazing as you are! -Ashifa
sidra was very helpful when i visited.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello Efrem, we’re thrilled to hear your visit was enjoyable and that Sidra made everything seamless and welcoming. Thank you for sharing your wonderful feedback! 🌟 -Suhaas
Anto provide good customer service
Anto provide good customer service. She’s a brilliant person.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Awesome, Huxaifa! 😎 Anto will be so happy to know she made your experience wonderful. -Veronica
I was greeted by Ommer ar the three…
I was greeted by Ommer ar the three store a few times and his service has been impeccable.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Wow, Ommer strikes again, Muhammad! 💫 We love hearing how outstanding his service has been. Thanks for sharing your fab experience! -Veronica
I was served by javeria and she helped…
I was served by javeria and she helped me understand my contracts and even helped me get a better deal! She's an asset to your company
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Zafar, that’s awesome! We’re so glad that Javeria was able to take care of everything for you. Thank you for this amazing 5⭐ review! -Veronica
Nilza was very professional and very…
Nilza was very professional and very attentive. She made me feel heard and she gave me the time to talk. After talking to her I was able to made the right decision regarding the type of phone I wanted. Thanks to her a I’m very confident on my choice. She is a fantastic professional. 100 out of 100
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Oh wow, Celcia! 😃
Thank you for sharing such kind words about Nilza and the guidance she provided along the way. We’re so glad she helped you feel comfortable and supported in making the right decision. Congratulations on your new phone, plus that 100/100 rating truly made our day! Here’s to many more smiling moments together! 💗 -Kashish
Great job from Marcus
Great job from Marcus. Helped me with my plan very quickly and was very friendly. Overall good experience at Three.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Angel, thanks for sharing your lovely experience! 🎯 Great to hear Marcus provided friendly, helpful support and guided you to the plan that suited you best. Wishing you great things ahead 💙 -Arvind
bis was amazing she was so helpful…
bis was amazing she was so helpful saved me money and gave me great advice - she is a definite asset to your company
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello William, we’re delighted Bis offered valuable guidance, helped you save and showed the dedication that makes her exceptional. Thank you for sharing your amazing feedback! -Suhaas
Bis is such a lovely girl
Bis is such a lovely girl. I would totally recommend customers to go to Bis. Lovely experience. Thanks
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Wow, Ruth! 🎉 It’s wonderful to hear that Bis made your experience seamless and that everything went so smoothly for you. Enjoy the rest of your day! -Neha
Reece
Reece, mega thank for his absolutely amazing help, service and warming atmosphere.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Marek, thank you for sharing this. It’s wonderful to hear that Reece and Mega created such a warm experience and provided exceptional support throughout your time with us. Enjoy the rest of your day. -Afaq
I went into 3 and got the best service…
I went into 3 and got the best service from Javeria, she was extremely welcoming and kind and helped resolve my issue. I upgraded my sim and got a great offer thanks to Javeria for her help.
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
We’re thrilled Javeria could guide you seamlessly into your upgraded journey, Emily. She ensured you walked away with not just a great offer but a truly memorable experience of care. -Ashifa
Great customer service
Bis was incredible from start to finish, friendly, informative and efficient. I would highly recommend
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Damien, it’s wonderful to hear that Bis delivered such clear guidance and attentive service. Thank you for taking the time to leave such a brilliant 5 ⭐ review! -Suhaas
Fast service
Seen to quickly. Jaz was great!
She was clear, sorted cancelling and renewing my contracts really quickly.
Also appreciated the step by step instructions on cancellation.
Shame I couldn’t just cancel in store though!
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
From start to finish, Jaz ensured every detail was handled with precision and care, turning a complex task into a seamless solution. Thank you for your kind words. Enjoy the rest of your day! 😊 -Ashifa
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