Three UK - 3Store Manchester (Arndale) Reviews 

345
TrustScore 5 out of 5

4.8

27 Market Street, M1 1WR Manchester, North, GB


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Rated 5 out of 5 stars

nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth

Company replied

Rated 5 out of 5 stars

Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more

Company replied

Rated 5 out of 5 stars

muqs helped me so much whilst i was trying to buy a sim and then he offered me a new phone for a great price. very happy with his enthusiasm and helpfulness

Company replied

Rated 5 out of 5 stars

I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manchester (Arndale)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 27 Market Street, M1 1WR, Manchester, North, United Kingdom

  • 01618328489

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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4.8

All reviews

(345)

32,489 reviews in the last 12 months

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Rated 5 out of 5 stars

I went there today….Met Javeria..she…

I went there today….Met Javeria..she helped us alot…acknowledgeable customer service ….

February 11, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Fardeen. It’s wonderful to hear Javeria gave you such attentive and supportive service during your visit. Thank you for sharing your experience with us. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Getting phone and contract

Reese was incredibly helpful and giving great advice on what phones best and what contract to get

February 10, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hello Elizabeth, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Anto ,was amazing loved her energy and…

Anto ,was amazing loved her energy and veryy helpful

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Lalit, we’re thrilled Anto’s friendly and supportive approach made your visit so memorable 💙. Thanks for your kind words 🌟. -Shivam

Rated 5 out of 5 stars

The staff was good

The staff was good. The guidance they give is absolutely perfect. Especially one of the staff member named Anto, she is really nice. Friendly dealing it was.

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey Harris! It sounds like the crew and especially Anto provided such fabulous support that your visit became unforgettable and truly earned a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

I like Anto’s nails.

I like Anto’s nails.

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Thank you, Usman. It’s great to hear that Anto made such a memorable impression. Have a wonderful day. -Manavata

Rated 5 out of 5 stars

Bis she’s really kind she helped us.

February 9, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Such lovely feedback, Aye. Bis created such a welcoming and supportive experience for you, and we’re glad you felt so well looked after 😊. -Manavata

Rated 5 out of 5 stars

bis was fab!

bis was fab!

February 9, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Thanks for sharing this, Sian! Wonderful to hear Bis made such a great impression. ⭐😊 -Veronica

Rated 5 out of 5 stars

Aby was wonderful

Aby was wonderful, kind and generous with coping with the questions put across to her during out visit. She provided advice that was sincere and helpful. I’m proud to be a Three customer after having been served by Abi. I will convert my family and friends to the 3network.

February 8, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Wonderful feedback, Tiri! 🌟 Aby’s dedication and genuine guidance created a meaningful experience, leaving you inspired and building your confidence in choosing the Three network. -Manavata

Rated 5 out of 5 stars

Bis was very helpful and made it a very…

Bis was very helpful and made it a very easy and quick process to get a new phone

February 8, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Dion, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that Bis made your experience epic and ensured your new phone was ready to use. Have a wonderful day! -Afaq

Rated 5 out of 5 stars

Abi was very great

Abi was very great
Amazing service

February 7, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

It’s wonderful to know you had a positive experience, Samuel. We’re happy Abi delivered the support you needed. -Suhaas

Rated 5 out of 5 stars

Abigail is very helpful and informative What a great experience al sorted in aa…

What a great experience al sorted in aa couple of minutes
Abigail give us the best service and don’t take any time and all servers me very well

February 7, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Maan, it’s great that Abigail was efficient and provided the details you needed. We’re pleased she could get everything settled for you in a short window and make sure you had a positive experience. -Kishan

Rated 5 out of 5 stars

Was very helpful and explained…

Was very helpful and explained everything in detail, very happy with the service from reisse

February 7, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey Bailey 🎊, Reisse truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Bis nice and friendly stuff

Bis nice and friendly stuff

February 6, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Wali! It’s fantastic to hear that our colleagues made you feel welcome. We’re glad you had a positive interaction with the team. -Kishan

Rated 5 out of 5 stars

Reece

Reece
This was helpful

February 6, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey, Rose! 🎊 Great to hear. Hats off to Reece for making the experience epic. Your feedback means a lot to us! -Neha

Rated 5 out of 5 stars

Bis she was very good and fast on…

Bis she was very good and fast on helpful on my change service to three network

February 6, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Nkosana. We’re glad Bis made your transition smooth and handled everything quickly with great care. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet

Rated 5 out of 5 stars

An excellent experience in store

Hayley who served us was incredibly friendly, helpful and talked to us about the phones we had been looking at, and guided us to one that was most suitable, then gave us a range of pricing options to allow us to choose the best option for us. A very enjoyable transaction, and a credit to Three!

February 5, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hayley turned your search into an enjoyable journey, so you didn’t just leave with a phone you left with confidence. 🎉 Enjoy every moment with your new device, Rob. 💖 Another flawless visit completed! -Ashifa

Rated 5 out of 5 stars

Bis is really helpful and all of my…

Bis is really helpful and all of my questions are answered in a very professional way. I would like to try the Three Broadband Network in my new home in the first month. I will comeback again, thanks.

February 5, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hi Qianzi, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Straight forward all questions have…

Straight forward all questions have been answered bis was on it

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey there, you've truly made our day ✨ A big shoutout to Bis for delivering such an amazing experience. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Nilza could not have been more patient…

Nilza could not have been more patient or helpful I am a bit of a tech phob and she was so so helpful She is a credit to your organisation

February 2, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

MARCUS was really amazing

MARCUS was really amazing! Can't Thank him enough! Many many many Thanks Marcus for your help! Such a wonderful help! Thank you!

February 2, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Aw 🎉 We love hearing this, Lara. We’re thrilled that Marcus was able to give you great support and make your experience seamless. 😊 Thank you for your lovely review. -Neha

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