From the moment I walked into store I felt so welcomed,amazing customer service from all the staff especially Dom who helped me find the perfect deals that suited for my lifestyle.
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See what reviewers are saying
Dominic helped me to find the right phone, at the right price for me. Very quick service. Explained everything at each stage of the process. Helped me to transfer my phone content to my new phone.
Company replied
It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more
Company replied
I was served by Dominic/Dom in the Mansfield branch, no appointment needed, 10 minutes to change my old expensive contract into a cheaper newer one I'm happier with. Very polite, straight-to-the-point... See more
Company replied
Company details
About Three UK - 3Store Mansfield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom
- 01623658551
4.8
Excellent
67 reviews
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Reply from Three UK - 3Store Mansfield
Thank you for your feedback, Annon! We’re so pleased Mat was able to get your phone issue sorted with such helpful support. 😇 -Prabhjeet
Helpful & friendly
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Wow, we absolutely love hearing this, Sheila! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Mateusz and Paula were very helpful in…
Mateusz and Paula were very helpful in helping me set up my phone, brilliant service.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
We’re overjoyed by your feedback! Mateusz and Paula's care and support made the phone setup a truly uplifting experience. Thank you for this wonderful 5 ⭐ review. -Ashifa
Absolutely fantastic help and all round…
Absolutely fantastic help and all round brilliant service from Ian, would never want service from anyone else. Thank you 😊
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Melanie, thank you! We’re delighted Ian gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰 -Ayesha
I have received an excellent service
I have received an excellent service, the customer adviser have give me an excellent support on offering me the best deals I could wish for. Professional attitude and respectfully listening to my issues and queries. I am again very satisfied with the service at the shop in Mansfield.
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for leaving such a lovely review 🌟. We’re thrilled to hear our team in Mansfield gave you the support and deals you were hoping for. It’s great to know their professional and respectful approach made such a difference to your visit 🙌. Your feedback really means a lot to us. -Shivam
Ian is fantastic
Ian is fantastic. I can always rely on him to help me and get me a good deal and have a good laugh at the same time.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Paige, your wonderful 5 ⭐ review means so much. We are thrilled Ian made your experience enjoyable throughout. -Suhaas
Ian was very kind he got me a great…
Ian was very kind he got me a great contract
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hello, Rifaz! Thank you for sharing such wonderful feedback. We’re delighted to hear that Ian was able to support you and secure a contract that meets your needs. 🥰 -Prabhjeet
Such helpful and friendly time in store…
Such helpful and friendly time in store from Ian. Makes such a change to be treated with respect and kindness.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Now that’s what great service should be! A big shout-out to Ian for making your visit exceptional, and we’re so happy it made such a difference for you, Pauline. -Ashifa
Ian was really funny and cheered us up…
Ian was really funny and cheered us up first thing Monday morning, plus I got a very good deal. Thanks.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you, Kylie! We’re delighted to hear that Ian brought such great energy to your Monday and helped you secure a fantastic offer. It’s wonderful knowing your visit started on such a positive note 😊 -Manavata
Nice and easy service from Ian he was…
Nice and easy service from Ian he was very easy going
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
That’s fabulous, Chrissy! We’re glad Ian gave you the support you needed. Thank you for the wonderful review. 😊 -Neha
We were made to feel very welcome and…
We were made to feel very welcome and git a great deal.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hi there,
Thank you for sharing this. It’s fantastic to know you felt so welcome and came away with a great deal. Positive experiences like yours really highlight the team’s commitment to making visits enjoyable and worthwhile. 😋 -Kashish
Great service from ian
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Robert, we couldn’t ask for more! Ian’s thoughtful support transformed service into lasting happiness. Enjoy the rest of your day! -Ashifa
Mat was very helpful
Mat was very helpful , very informative .
Made the experience very relaxed and easy .
Thankyou
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you, Marice, for your kind words! We’re so pleased to hear that Mat’s attentive support and clear explanations made your visit smooth and enjoyable. 💛 -Prabhjeet
Upgrade and set up new phone,great…
Upgrade and set up new phone,great staff would not go any where else
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hi Sue, thanks for staying with us. It’s good to hear the team made your recent upgrade and phone transition a seamless experience, and we look forward to seeing you again. -Kishan
Fantastic Jeff and Paula set up my new…
Fantastic Jeff and Paula set up my new phone couldn't fault them
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Alfred. It’s wonderful to hear that Jeff and Paula made the setup process seamless and ensured everything was handled with great care. Their dedication clearly made a difference. -Manavata
Very good all the staff!
Very good all the staff!! Saved me money and Jeff, Paula and Dom were Brilliant.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Turning good advice into great value is what we do best, John. We're thrilled Jeff, Paula and Dom could elevate your experience and secure you a deal worth celebrating! -Ashifa
The help from Ian was second to none
The help from Ian was second to none, always has been for the past 15 years or so. Wouldn't know what to do without him. Thank you so much.
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Wow, Wendy! 🎉 That’s fantastic to hear. We’re so glad you felt comfortable with our service from Ian. Thank you for sharing, helping our customers is always our pleasure! 😄 We are so grateful for your loyalty over the years! 🥰 -Kashish
Great service and help from the guys in…
Great service and help from the guys in the Mansfield store... Paula and Ian.
I would really like to thank them for all the help given. I have had about 5 phones from this store and they are really reliable.
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Mr. Mann, thank you so much for sharing this! It’s wonderful to hear that Paula and Ian took such great care of you at our Mansfield store. Your continued trust in us means a lot. -Afaq
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Made the experience easy
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you, Kelly! We're glad our staff made your experience excellent. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Dom was fantastic
Dom was fantastic, sorted my number from talk talk as I didn't online, talked me through everything and helped set ip the three app. Dom was a pleasure to deal with. Thank you.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for such a brilliant review, Ann! 🌟 It’s wonderful to hear that Dom made the experience easy and enjoyable for you. 😊 -Veronica
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