It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more
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I was served by Dominic/Dom in the Mansfield branch, no appointment needed, 10 minutes to change my old expensive contract into a cheaper newer one I'm happier with. Very polite, straight-to-the-point... See more
Company replied
I’ve been a 3 customer for 23 years and renewed my iphone and contract again for another 2 years, great service as usual from Ian who has been here in my local store every time I’ve visited in all tho... See more
Company replied
Brilliant service from ian, always very helpful and thinks of the customer all the time.
Company replied
Company details
About Three UK - 3Store Mansfield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom
- 01623658551
4.8
Excellent
69 reviews
Asks customers to review
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Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Made the experience easy
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you, Kelly! We're glad our staff made your experience excellent. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Dom was fantastic
Dom was fantastic, sorted my number from talk talk as I didn't online, talked me through everything and helped set ip the three app. Dom was a pleasure to deal with. Thank you.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for such a brilliant review, Ann! 🌟 It’s wonderful to hear that Dom made the experience easy and enjoyable for you. 😊 -Veronica
Amazing service by Dom
I was served by Dominic/Dom in the Mansfield branch, no appointment needed, 10 minutes to change my old expensive contract into a cheaper newer one I'm happier with. Very polite, straight-to-the-point, friendly and reliable, could not have asked for better. Cheers lad.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Your kind feedback means a lot 🌟 We’re delighted Dom delivered excellent service and helped you find the right contract quickly at our Mansfield store. -Shivam
Very helpful
Very helpful, listened to my needs and found excellent solution. Well done and thanks to Ian
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey David, wonderful to hear Ian took the time to understand your needs and delivered a great outcome 😊 -Veronica
I’ve been a 3 customer for 23 years and…
I’ve been a 3 customer for 23 years and renewed my iphone and contract again for another 2 years, great service as usual from Ian who has been here in my local store every time I’ve visited in all those years. Fantastic experience. Many thanks.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Brilliant service as always
Brilliant service as always. Ian has looked after my phone requirements again. 5⭐️
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Mat served and gave us excellent…
Mat served and gave us excellent service and very helpful with setting up broadband.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hi Lil! It’s great that Mat looked after you and made sure your home internet was ready to use. -Kishan
I took my mum into store today
I took my mum into store today. Always happy to help. Very friendly and explained everything in detail so she understood. I have been with 3 for years. Any time I have a problem they’re always happy to help
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
We’re truly grateful for your loyalty over the years, Sarah. It’s wonderful to know that you and your mum felt supported and well guided during her visit. It’s an honor to be part of your journey. -Manavata
Reply from Three UK - 3Store Mansfield
Hi Stephen. We’re thrilled that Paula was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha
Very helpful with getting me a very…
Very helpful with getting me a very good deal. Thank you to ian
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
YAY 🎉 Alyson, we love hearing this 🌟 We're delighted that Ian guided you towards the option that suited you best. Thanks for sharing your experience 😊 -Arvind
Amazing staff
Dom the legend himself and the rest of the staff team are amazing !
Always there to help out where possible and looking for the best deals. Been coming years and never had a bad experience 😁
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hi Alana, thank you for taking the time to share your experience with us. It’s brilliant to hear Dom and the rest of the team have been there for you and consistently given you great support. We really appreciate your loyalty over the years, and it’s wonderful to know you’ve always had a positive experience with us. -Kishan
Dom and staff at Mansfield are…
Dom and staff at Mansfield are fantastic, helped me set up and transfer my data to my new Honor and supported me since. Thank you
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey Denis! We’re delighted Dom and the Mansfield team gave you excellent support throughout the whole process. Your feedback means a lot to us. 😊 -Prabhjeet
Staff are very friendly and helpful
Staff are very friendly and helpful. Dominic always gives great help and advice. Always a pleasure to visit.
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Ian was very helpful to me and my…
Ian was very helpful to me and my father who I brought in to help change our plans to something more convenient.
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Bought new phone.paula was amazing and…
Bought new phone.paula was amazing and helped me so much as I didn't know what I was doing. Excellent service thank you so much
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Mansfield
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I went into the mansfield store today…
I went into the mansfield store today with help with a sim, Dom was so helpful as always. Mansfield is my local store and all the staff are so helpful, Ian is always a treat.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey Toni, we’re thrilled that Ian, Dom, and the team provided you with such a fantastic experience at the Mansfield store. Thank you for this amazing 5⭐ review! -Veronica
Dom was amazing helping me with my sim…
Dom was amazing helping me with my sim and very knowledgeable about his job and Ian was a absolute brilliant overall ill be back.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Mansfield
Hi Damion, this is what we love to hear, thanks so much for letting us know, we'll have this passed on! -John
A verygood job 4 me today
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Mansfield
Excellent, Martyn, we're happy to hear it :) -Scott
Mat was fantastic
Mat was fantastic. Super patient and very helpful. Nothing too much trouble. A very happy customer.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Mansfield
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Really good pleasent service from Ian
Really good pleasent service from Ian, thank you.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Mansfield
Hi Tanith, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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