Three UK - 3Store Milton Keynes Reviews 142

TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB


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Rated 5 out of 5 stars

Taina was extremely helpful when I purchased my new phone from Three. She was friendly, knowledgeable, and took the time to explain everything clearly. The whole process was smooth and stress-free tha... See more

Company replied

Rated 5 out of 5 stars

Dan. Is being amazing. He helped me to move my old number to 3. He is a credit to 3 . Lunch voucher or Christmas bonus would be appreciated for him. Thank you so much Dan. Transferring from old p... See more

Company replied

Rated 5 out of 5 stars

After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more

Company replied

Rated 5 out of 5 stars

My experience in the store was very great. However, the services we have received from Luma (Milton Keynes Central city centre) was fantastic, She is patient, polite, calm and respectful. Our only... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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Rated 5 out of 5 stars

Taina was extremely helpful when I…

Taina was extremely helpful when I purchased my new phone from Three. She was friendly, knowledgeable, and took the time to explain everything clearly. The whole process was smooth and stress-free thanks to her excellent customer service!

June 2, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s fantastic to hear, Alexis! 😊 We’re glad Taina made things easy while helping you choose a new phone. We hope you’re enjoying your new device! -Neha

Rated 5 out of 5 stars

Taina was a great help and made…

Taina was a great help and made everything so easy to understand

May 27, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Wow, Madison! 🎉 It’s wonderful to hear that Taina made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

We had a great time

We had a great time, Dicken was very helpful to us and was very kind and patient
Thank you for very much for the help

May 26, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

That’s lovely to hear! We’re really pleased that Dicken took such good care of you and helped with everything you needed. Thank you for the wonderful feedback 💗😊✨ -Ayesha

Rated 5 out of 5 stars

Very professional but friendly service

Very professional but friendly service. Helpful and informative. Served by Taina

May 22, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Hi Sally, it’s great to hear that Taina provided helpful and clear support while keeping the service friendly and professional. -Kishan

Rated 5 out of 5 stars

Thank you Kristina for great service

Thank you Kristina for great service

May 21, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Thank you for sharing your experience, Rolandas. We’re so glad Kristina was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Really good service

Really good service. Taina helped with my new upgrade and setting up my device thank you so much Taina

May 19, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Hi Romna! We're so glad Taina could help you with your upgrade and get your new device completely set up. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very easy experience and got my new…

Very easy experience and got my new phone in no time, Dicken was very very helpful.

May 13, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Thanks, Jack! We’re glad everything was quick and easy for you. Dicken loved helping out. 🥰 -Ayesha

Rated 5 out of 5 stars

Taina,was brilliant today

Taina,was brilliant today. She

May 13, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Hi Jane,

Thank you so much for your incredible energy with Taina! We really hope this continues with us moving forward. We wish you have fantastic day! -Kashish

Rated 5 out of 5 stars

Danial

Dan. Is being amazing.
He helped me to move my old number to 3.
He is a credit to 3 . Lunch voucher or Christmas bonus would be appreciated for him.
Thank you so much Dan.
Transferring from old provider was overwhelming but you made it really easy.
You are a star!

May 12, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Umerubab, that’s wonderful to hear. Dan always aims to make tricky processes feel effortless, and we’re glad he helped you move your number with confidence. -Samad

Rated 5 out of 5 stars

Jack in Milton Keynes store amazing as…

Jack in Milton Keynes store amazing as usual

May 12, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Hey Rodney, that’s brilliant! We’re thrilled to hear that Jack made your experience so positive at our Milton Keynes branch. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Taina was very helpful solving my issue…

Tiana was very helpful solving my issue quickly and in a very pleasant manner. Recommended

May 12, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Ray, we truly appreciate your kind words about Taina. Thank you for taking the time to leave this review 😊. -Neha

Rated 5 out of 5 stars

Dicken provided excellent service

Dicken provided excellent service, making my visit to Three store stress-free and enjoyable.
Very professional and friendly.

May 11, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Adriana, we’re so happy to hear that Dicken made your visit to our store such a enjoyable experience. Providing excellent service is what we aim for. 😇 -Prabhjeet

Rated 5 out of 5 stars

Wow what a great guy Dan was so patient…

Wow what a great guy Dan was so patient with me and worked at my understanding. Always checking I was okay and understood. So bubbly and helpful. Thank you.

May 8, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s amazing, Jemma! 🌟 We’re so happy to hear you received the best help from Dan throughout the whole process. He was able to answer all your questions, and we truly appreciate your 5⭐ love. -Ayesha

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick friendly and efficient - Dicken was brilliant

May 2, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there, we’re thrilled that Dicken delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Taina your customer advisor was very…

Taina your customer advisor was very helpful with sorting out our contracts. She was a pleasure to sit with while explaining options.
Would definitely recommend

May 1, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Creating smiles and delight is what we’re proud to bring to our customers every day, Duncan, and Taina made it happen beautifully. She truly enhanced your experience in a way that’s worth recommending. We hope you have a wonderful day. -Ashifa

Rated 5 out of 5 stars

Fantastic support and service from Dan…

Fantastic support and service from Dan the main man

April 26, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks, Marta. We’re glad Dan looked after you so well. Your feedback means a lot. -Ayesha

Rated 5 out of 5 stars

Great helpful and informative

Great helpful and informative, nothing too much trouble for Taina thank you so much

April 24, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Jane, thanks for taking the time to leave a review. It’s great to hear you found the visit helpful and clear, and that Taina took such good care of you throughout. -Shivam

Rated 5 out of 5 stars

Dicken was professional and friendly!

Dicken was friendly, knowledgable, patient and professional, no nasty sale tactics and clear communication 5 star!

April 22, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Heather, it is brilliant that a team member was so welcoming, expert, and calm during your interaction. Dicken provided an impressive level of care and transparency that we are thrilled to see. -Kishan

Rated 5 out of 5 stars

Very experienced

Very experienced, came in for daughter as recommended 3 to her then ended up changing my broadband too, served by Jack (Milton Keynes)

April 18, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Woohoo 🎉 Rachel, fantastic to know Jack at the Milton Keynes store supported your daughter’s recommendation and helped you switch your broadband with such steady expertise. Wishing you plenty of bright moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Amazing service by Jack

Amazing service by Jack, wasn’t expecting such a good deal and as a home owner solo this has helped me so much!
Thank you again Jack! Amazing

April 18, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Hannah, great to hear Jack was able to put together such a strong deal and make things easier for you. -Shivam

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