Three UK - 3Store Milton Keynes Reviews 

167
TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB


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Rated 5 out of 5 stars

Nag was extremely helpful and went above and beyond. Her customer service was very excellent. Would definitely ask for her again

Company replied

Rated 5 out of 5 stars

After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more

Company replied

Rated 5 out of 5 stars

Excellent swift customer service. Im very please. Im not switching to no other network again.

Company replied

Rated 5 out of 5 stars

I was served by Taina and Tina today. Themselves and the whole team have helped me on multiple occasions and their service has been impeccable every single time. Wanted to say a big thank you to ever... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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4.9

All reviews

(167)

30,052 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent swift customer service

Excellent swift customer service. Im very please. Im not switching to no other network again.

July 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there, it is wonderful to know that our swift assistance made such a fantastic impression and earned your total loyalty! Delivering seamless care every time is what we strive for, and we are delighted to have you connected with us. — Three Social Media Team

Rated 5 out of 5 stars

Taina

Taina! Was very friendly and honest, she made us feel very welcome , she was also very helpful
She solved all our queries

July 17, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Howard, we're delighted to hear Taina gave you such warm and supportive service. Thank you for the wonderful 5⭐ review!
Three Social Media Team

Rated 5 out of 5 stars

Nag was extremely helpful and went…

Nag was extremely helpful and went above and beyond. Her customer service was very excellent. Would definitely ask for her again

July 17, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That's fantastic, Gail. We're glad to hear that Nag provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😇- Three Social Media Team

Rated 5 out of 5 stars

Tima

Tina, in milton keynes shop has been of great help to me. Her services are amazing, has lots of patience and kind. She also taught me lots of different things you can get using Three app. Thank you Tina.

July 15, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there 🎯 We’re overjoyed Tima’s thoughtful support at our Milton Keynes store made such a positive difference, and it’s wonderful to know she helped you discover more ways to get the most from Three+ 🌟

- Three Social Media Team

Rated 5 out of 5 stars

So friendly Taina was super helpful and…

So friendly Taina was super helpful and kind along with all the store staff.

July 7, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hello Jeremy, we’re really glad to hear Taina and the team made your visit feel warm and easy. - Three Social Media Team

Rated 5 out of 5 stars

Yakenna was very knowledgeable and…

Yakenna was very knowledgeable and patiently exploited the best options for my needs. Highly impressed.

July 6, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Blessing, it’s wonderful to know Yakenna provided clear guidance and took the time to find what suited you best. We appreciate you sharing this. 💙
— Three Social Media Team

Rated 5 out of 5 stars

Dicken was outstanding

Dicken was outstanding! My daughter got her exam results when we were in the store and he gave me time to take the call and then tissues when we cried!

July 6, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi 😊
We really value your kind feedback.
It’s great to hear Dicken was outstanding and showed such care when you needed it.
Your message truly made our day.
— Three Social Media Team

Rated 5 out of 5 stars

Big Thanks to Mr Dicken for his help.

July 3, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey, Eman! It’s wonderful to hear that Mr. Dicken made such a positive difference during your experience, and knowing our team has been able to support you so well means a lot to us. 😇

Rated 5 out of 5 stars

The Lady attended to me very well she’s…

The Lady attended to me very well she’s very good kind💯👍👍👍🙏🙏

July 2, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for your feedback, Abolore. It’s positive to know your experience was handled clearly and the advisor guided you through everything effectively. Your acknowledgement of their work is appreciated.
Three Social Media Team

Rated 5 out of 5 stars

Yakenna was very helpful today

Yakenna was very helpful today, she is very smart and lovely. She helped me with my sim card

July 1, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you so much, Fariba! 🎉 We’re delighted Yakenna could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Great customer service to sort out my…

Great customer service to sort out my contract issues. Taina helped with charm and professionalism. Very happy, Dai P

June 26, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

We're so glad to hear Taina worked her magic, Dai :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help.
— Three Social Media Team

Rated 5 out of 5 stars

Great hospitality

Great hospitality, taina was very helpful and gave great advice. Very patient

June 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Rayo, thanks for leaving your feedback. We're happy to know Taina provided the guidance and care you needed 🌟
-Three Social Media Team.

Rated 5 out of 5 stars

Daniel

He was very helpful. He fixed the problem I had for over a year within a few seconds. He is fantastic at his work

June 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there Geoffrey 💖
Thank you so much for sharing this, we’re happy to hear that Daniel was able to sort out an issue you’d been dealing with for over a year ✨ Getting everything fixed in just a few seconds truly shows how fantastic he is at what he does. We’ll make sure your lovely feedback reaches him 💗
—Three Social Media Team

Rated 5 out of 5 stars

Daniel

The service with a smile and the professionalism was fantastic.

June 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Patience, thank you for your review. We're glad Daniel helped make your experience smooth and enjoyable 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Perfect atmosphere

Perfect atmosphere
Friendly
Tons of energy

June 19, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hello Amanda, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

The advisor I saw was outstanding

The advisor I saw was outstanding. Came in needing assistance for my daughters broadband account. She's got additional needs. Yakenna was excellent.very supportive, discreet and lovely. Appreciated

June 18, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s brilliant 🌟 Jeanne, we're thrilled that Yakenna provided such supportive and expert care to handle your daughter's broadband account. Wishing you both a beautiful day ahead ✨ -Arvind

Rated 5 out of 5 stars

Olivia

Olivia, the person who assisted today was so knowledgeable

June 17, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you for your wonderful feedback, Simon! We’re so glad Olivia provided such outstanding support. 🌟 -Veronica

Rated 5 out of 5 stars

I was served by Taina and Tina today

I was served by Taina and Tina today. Themselves and the whole team have helped me on multiple occasions and their service has been impeccable every single time. Wanted to say a big thank you to everyone for all their help, I would recommend this shop to everyone.

June 16, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi David, we are delighted to hear about your positive store visit today. It is great to know that Taina, Tina, and the rest of our team provided such exceptional, consistent support on your visits, and we are grateful for your kind recommendation. -Shivam

Rated 5 out of 5 stars

Dicken assistance today in the store…

Dicken assistance today in the store has been absolutely amazing, he’s such a gentle man with a lot patience dealing with customer like me really impressed, will always recommend him

June 13, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Amazing, Michael! We’re glad to hear that Dicken provided a positive experience and was able to assist you. Your recommendation means a lot to us 💜 -Neha

Rated 5 out of 5 stars

Today

Today, I was seen to by Naj. She was extremely helpful and friendly and made my experience very enjoyable. Thankyou for all your help, you have been a star! ⭐️

June 10, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Amber, it is wonderful to hear that your visit today was so enjoyable and that you felt thoroughly supported. We are incredibly glad Naj could step in with such a warm approach to ensure your experience was an absolute standout. -Shivam

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