Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
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Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed a... See more
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After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more
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Taina is patient, friendly and very helpful. Very professional.Quick and easy to upgrade my phone plan.
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Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
179 reviews
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Daniel was exceptional with lowering my…
Daniel was exceptional with lowering my broadband bill and offering me a cheaper sim deal. He was very friendly and knowledgeable with setting up the new WiFi box
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We appreciate the feedback, Dan! It’s great that Daniel provided such expert guidance to reduce your monthly costs and ensure your home internet was ready. -Suhaas
Reply from Three UK - 3Store Milton Keynes
Thank you for your review, Chris! Great to know Dicken supported you so amazingly. 😊 -Veronica
Great
It was good welcoming and very helpful. I was helped by Dan in central Milton Keynes store.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Wow! It feels incredible to know that Dan at our Central Milton Keynes store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Daniel was really helpful
Daniel was really helpful, would highly recommend going to see him if you are looking for a new phone.
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Laurette, we’re pleased Daniel was able to give you such helpful support. Your recommendation means a lot to us. -Shivam
Reply from Three UK - 3Store Milton Keynes
💫 We really appreciate your kind words, Aku. It’s fantastic to know that the service you received left such a positive impression. -Neha
Yakenna (three- shop Milton Keynes)
Yakenna (three- shop Milton Keynes) was a wonderful person who explained in detail what we had to do with all the necessary explanations. high recommendations for her and her professionalism in general
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Yay! We absolutely love hearing this, 🎉 Yakenna really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Laura! 💗 -Kashish
So good sort everything I need.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Sintija, that’s awesome! That’s exactly what we love to hear. Thank you for your feedback. -Neha
Dan's the Man
Dan was extremely helpful and explained everything thoroughly and we were very happy with the service.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey there! Thanks for the 5⭐ review. We’re thrilled that Dan provided you with excellent service and that you left feeling happy :) -Ayesha
Dan was very informative and talked me…
Dan was very informative and talked me through the process of switching over my phones data. He was friendly and it was evident that he prioritised the customer experience.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks, Tom! It’s so exciting to see the trust you’ve placed in us. Dan did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😉 -Kashish
Dan at the store sorted a massive…
Dan at the store sorted a massive problem I had, was very professional and helpfull
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Wow, Lee! It feels incredible to know Dan at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊. -Neha
Excellent support service from Taina
Excellent support service from Taina, very helpful and amazing overall service. Excellent experience!
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That's impressive, Anna 💫 It’s great to know that Taina made such a strong impression with their expertise and delivered a seamless experience. Thanks for being awesome 💙 -Arvind
Amazing customer service
Den was very helpful and gave us a lot of information about sim plans. We set up 2 plans. Really high recommended.
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Laura, we’re delighted Den’s assistance made arranging your plans smooth and informative. Your kind words mean so much to us. -Suhaas
Reply from Three UK - 3Store Milton Keynes
Thank you, Antony! We’re so glad to hear Dan went above and beyond to make sure everything was taken care of for you. 😇 -Prabhjeet
My experience in the store was very…
My experience in the store was very great. However, the services we have received from Luma (Milton Keynes Central city centre) was fantastic, She is patient, polite, calm and respectful.
Our only disappointment was that there were other two ladies, who were very rude saying to each other that we are stressing their colleagues Luma who was serving us. This is unacceptable for an agents to be talking to each other in the presence of their customers. They don't even care about anything and all that they were doing was just playing games. Those two ladies (agents) don't deserve to work as a customer service agent. They have let the 3G company down. As for Luma, she deserve a pay rise. There was another agent (man) who was ok.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Akousa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Swapping from o2 to Three
Tina, Naj & Taina in the Milton Keynes store have been super helpful in getting me set up with my new iPhone 17 pro. I was previously an o2 customer but have come over to Three and they have all made the process easy and smooth for me - thanks so much
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Shannon, we’re absolutely over the moon to hear how brilliantly everything came together for you. It’s fantastic to know that Tina, Naj and Taina delivered such exceptional care and guided you through the entire setup with confidence and ease. Your message brings an incredible lift to our team. -Manavata
Luma is good so helpful.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Tanyi, your feedback means a lot. Luma’s commitment to delivering attentive guidance and dependable service truly stands out. -Manavata
Naj was good and she is really good on…
Naj was good and she is really good on explaining the details she was excellent
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Miriam, that’s awesome! We’re so happy that Naj was able to provide such fabulous support. 😊✨ -Veronica
Reply from Three UK - 3Store Milton Keynes
Hi there, your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐! -Manavata
I had a great experience with Three UK
I had a great experience with Three UK. Taina was very friendly, patient, and knowledgeable. She took the time to explain all the options and helped me choose the best one. Really appreciate the excellent service.
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you, Venkat! Taina will be so happy to read this. She loved helping you explore your options and making sure you left with the plan that suited you best :) -Ayesha
I met with this nice Lady Yakenna she…
I met with this nice Lady Yakenna she was so so nice good and respectful. This is my second time and I love her
God Bless her 🙏 ❤️ ♥️
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
You’ve just made our day ✨ Huge shoutout to Yakenna for making your visit memorable and ensuring you received exceptional service. Wishing you a fantastic day, Anita 🎉 -Neha
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