Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed a... See more
Company replied
After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more
Company replied
Taina is patient, friendly and very helpful. Very professional.Quick and easy to upgrade my phone plan.
Company replied
Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
180 reviews
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Helpful staff
Amanda and her colleague from Milton Keynes were good. Saved me a lot of trouble had no WiFi or data and I’m from Southampton so wasn’t close to home. They managed to fix it in store for me and get me on my way 👌
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
It’s fantastic to hear that Amanda and her team in Milton Keynes went above and beyond to assist you, Alfie! Their quick thinking and genuine care clearly turned a stressful moment into a smooth experience, and your feedback really shines a light on the dedication they bring to customers every day. -Manavata
Taina served me today in 3 store and…
Taina served me today in 3 store and was amazinggg. Super helpful and friendly. Thank you for all your help today!
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
James, thank you for taking the time to share this. It's great to hear that Taina provided the support you needed and made things easier for you. -Afaq
My experience was good and the staff …
My experience was good and the staff helped me so much and she was so lovely and kind.Thanks
Customer advisor:Naj
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Nelius, we’re pleased Naj’s warmth and guidance made you feel supported. Thank you for sharing your experience. -Suhaas
Taina was very helpful
Taina was very helpful, professional while friendly, which I appreciated. Everything was sorted efficiently accordingly to our needs! Thank you
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Petr, we truly appreciate your feedback. It’s great to know that Taina delivered such a high standard of service while keeping the interaction personable and efficient. Your comments highlight the dedication she brings to every customer. -Manavata
Taina was very pleasant and…
Taina was very pleasant and professional. She answered my question
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Lovely, Rejoice! We absolutely love hearing this. We’re so glad you received the best support from Taina, and we can’t wait to welcome you back soon! 😉 -Kashish
Great
Was a pleasure dealing with Tiana who was very helpful and pleasant
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Calvin, we’re glad Tiana’s supportive approach made your interaction smooth and enjoyable. Thank you so much for your glowing 5 ⭐ review. -Suhaas
Incredible service
Dan was extremely patient and helpful, making sure everything was completed for me
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We’re thrilled to hear this! 🌼 Dan will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Tim! 🥰 -Kashish
New phone purchase
I am a business customer. I came to the office to replace a SIM card.Taina was very helpful and supportive. She managed to convince me to get a new contract.
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for taking the time to share this. It’s fantastic to hear how brilliantly Taina supported you, offering genuine care and clear guidance throughout your visit. -Manavata
Taina is very good with me today and excellent
Taina is very good with me today. She very calm
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Creating smiles and delight is what we’re proud to bring to our customers every day, Deborah. Taina made it happen beautifully. Enjoy the rest of your day! -Ashifa
Dicken was really helpful setting up…
Dicken was really helpful setting up the home broadband. Thanks guys
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for sharing your experience, Jemma. We’re thrilled that Dicken made your broadband installation so easy. 😊 -Veronica
Very good service from Naj who went…
Very good service from Naj who went above and beyond to help today.
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for the review, Linda! We truly appreciate you sharing your experience. It’s wonderful to hear that Naj provided you with outstanding care. 😊 -Neha
Yakenna was extremely helpful and very…
Yakenna was extremely helpful and very friendly!
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you, Bolu A! We’re delighted to hear that Yakenna made your experience smooth and enjoyable. It’s wonderful to know their support left such a great impression. -Manavata
Daniel was very knowledgeable
Daniel was very knowledgeable, helpful and friendly.
Ensured everything was working correctly as before.
Excellent.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hello Graham, we’re glad Daniel shared his expertise, offered friendly support and ensured everything continued to work perfectly for you. Thank you for sharing your valuable feedback. -Suhaas
Reply from Three UK - 3Store Milton Keynes
Hi Helen! We're delighted that Daniel provided outstanding support. Thanks so much for your fantastic review! -Neha
Good service
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That’s awesome to hear! 🎉 Leroy, we’re so happy you received such great help from us. Thank you for your kind words! ☺️ -Prabhjeet
Good service
Naj was very helpful with my home broadband.
Have been with 3 for years and always find them helpful in store
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for being such a loyal customer, Karen. It’s great to know Naj gave you the support you needed. We appreciate the 5⭐ rating. -Ayesha
Daniel made the experience simple and…
Daniel made the experience simple and easy for me, he was also very helpful and knowledgeable.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Leanne. It’s great to hear that Daniel offered such clear support and left you feeling confident throughout your visit. -Manavata
Daniel has been great today when…
Daniel has been great today when upgrading my sim only contract. Patient, helpful and professional throughout.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for taking the time to share this, Catia. Daniel will be so pleased he could guide you through everything clearly. 🌟 -Veronica
Reply from Three UK - 3Store Milton Keynes
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I would like to commend Daniel for his…
I would like to commend Daniel for his excellent customer service. He was warm, friendly, and very patient, and showed an impressive level of product knowledge. Daniel listened carefully and was able to meet my needs efficiently. I was genuinely impressed with his service and would happily recommend him to any senior management position.
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Jennifer! It’s great to hear how well you were supported, and we’re glad that Daniel provided such a professional and efficient experience. We’re always here to help and truly appreciate you taking the time to share your thoughts. -Afaq
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