Three UK - 3Store Milton Keynes Reviews 

178
TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB


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Rated 5 out of 5 stars

Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more

Company replied

Rated 5 out of 5 stars

I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed a... See more

Company replied

Rated 5 out of 5 stars

After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more

Company replied

Rated 5 out of 5 stars

I would like to commend Daniel for his excellent customer service. He was warm, friendly, and very patient, and showed an impressive level of product knowledge. Daniel listened carefully and was abl... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

178 reviews

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4.9

All reviews

(178)

32,045 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yakenna was very helpful today

Yakenna was very helpful today, she is very smart and lovely. She helped me with my sim card

July 1, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you so much, Fariba! 🎉 We’re delighted Yakenna could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Great customer service to sort out my…

Great customer service to sort out my contract issues. Taina helped with charm and professionalism. Very happy, Dai P

June 26, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

We're so glad to hear Taina worked her magic, Dai :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help.
— Three Social Media Team

Rated 5 out of 5 stars

Great hospitality

Great hospitality, taina was very helpful and gave great advice. Very patient

June 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Rayo, thanks for leaving your feedback. We're happy to know Taina provided the guidance and care you needed 🌟
-Three Social Media Team.

Rated 5 out of 5 stars

Daniel

He was very helpful. He fixed the problem I had for over a year within a few seconds. He is fantastic at his work

June 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi there Geoffrey 💖
Thank you so much for sharing this, we’re happy to hear that Daniel was able to sort out an issue you’d been dealing with for over a year ✨ Getting everything fixed in just a few seconds truly shows how fantastic he is at what he does. We’ll make sure your lovely feedback reaches him 💗
—Three Social Media Team

Rated 5 out of 5 stars

Daniel

The service with a smile and the professionalism was fantastic.

June 23, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Patience, thank you for your review. We're glad Daniel helped make your experience smooth and enjoyable 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Perfect atmosphere

Perfect atmosphere
Friendly
Tons of energy

June 19, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hello Amanda, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

The advisor I saw was outstanding

The advisor I saw was outstanding. Came in needing assistance for my daughters broadband account. She's got additional needs. Yakenna was excellent.very supportive, discreet and lovely. Appreciated

June 18, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s brilliant 🌟 Jeanne, we're thrilled that Yakenna provided such supportive and expert care to handle your daughter's broadband account. Wishing you both a beautiful day ahead ✨ -Arvind

Rated 5 out of 5 stars

Olivia

Olivia, the person who assisted today was so knowledgeable

June 17, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you for your wonderful feedback, Simon! We’re so glad Olivia provided such outstanding support. 🌟 -Veronica

Rated 5 out of 5 stars

I was served by Taina and Tina today

I was served by Taina and Tina today. Themselves and the whole team have helped me on multiple occasions and their service has been impeccable every single time. Wanted to say a big thank you to everyone for all their help, I would recommend this shop to everyone.

June 16, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi David, we are delighted to hear about your positive store visit today. It is great to know that Taina, Tina, and the rest of our team provided such exceptional, consistent support on your visits, and we are grateful for your kind recommendation. -Shivam

Rated 5 out of 5 stars

Dicken assistance today in the store…

Dicken assistance today in the store has been absolutely amazing, he’s such a gentle man with a lot patience dealing with customer like me really impressed, will always recommend him

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Amazing, Michael! We’re glad to hear that Dicken provided a positive experience and was able to assist you. Your recommendation means a lot to us 💜 -Neha

Rated 5 out of 5 stars

Today

Today, I was seen to by Naj. She was extremely helpful and friendly and made my experience very enjoyable. Thankyou for all your help, you have been a star! ⭐️

June 10, 2026
Unprompted review
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Reply from Three UK - 3Store Milton Keynes

Hi Amber, it is wonderful to hear that your visit today was so enjoyable and that you felt thoroughly supported. We are incredibly glad Naj could step in with such a warm approach to ensure your experience was an absolute standout. -Shivam

Rated 5 out of 5 stars

Taina who serves us was super cool

Taina who serves us was super cool

June 9, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Nana! It’s wonderful to hear that Taina was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Rated 5 out of 5 stars

My experience was very good with…

My experience was very good with Taina.She was very nice and helpful.

June 8, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Sweet, Beqir! We’re so happy to hear that you had a wonderful experience with Taina. Thank you for the review! -Kashish

Rated 5 out of 5 stars

Excellent customer service from Dan

As soon as we walked into the store Dan was attentive and friendly. We had an excellent experience thanks to his customer service and wouldn’t hesitate to return as a result.

June 7, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Kate, thank you for sharing your experience. We are glad to hear that Dan looked after you so well and provided such top-tier support. It is wonderful that our team made sure you felt completely welcome during your time with us. -Kishan

Rated 5 out of 5 stars

Naj is Very clear precise and…

Naj is Very clear precise and professional.

June 4, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s awesome to hear! 🎉 We’re so pleased Naj turned your visit into a truly memorable experience. Hope you have a wonderful day. 😊 -Prabhjeet

Rated 5 out of 5 stars

Dicken was so helpful and…

Dicken was so helpful and knowledgeable. Nothing was too much trouble and he saved me some money aswell. Great service.

June 3, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hello Carmen, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Dicken provided such knowledgeable assistance, helped you save money, and delivered great service. -Kishan

Rated 5 out of 5 stars

Taina was a great help and made…

Taina was a great help and made everything so easy to understand

May 27, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Wow, Madison! 🎉 It’s wonderful to hear that Taina made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

We had a great time

We had a great time, Dicken was very helpful to us and was very kind and patient
Thank you for very much for the help

May 26, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That’s lovely to hear! We’re really pleased that Dicken took such good care of you and helped with everything you needed. Thank you for the wonderful feedback 💗😊✨ -Ayesha

Rated 5 out of 5 stars

Very professional but friendly service

Very professional but friendly service. Helpful and informative. Served by Taina

May 22, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Sally, it’s great to hear that Taina provided helpful and clear support while keeping the service friendly and professional. -Kishan

Rated 5 out of 5 stars

Thank you Kristina for great service

Thank you Kristina for great service

May 21, 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you for sharing your experience, Rolandas. We’re so glad Kristina was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

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