Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed a... See more
Company replied
After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more
Company replied
Taina is patient, friendly and very helpful. Very professional.Quick and easy to upgrade my phone plan.
Company replied
Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
180 reviews
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Excellent service
I met with Naj on two occasions. First time to set up my home broadband and update address on account. The second time Naj helped me to get set up on the three apps. She was very patient and helpful.
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That sounds like an amazing experience, A. It's great that you got the continuity of speaking with Naj both times :) Thank you for the review -Scott
Excellent customer service
Taina at the Milton Keynes store has excellent customer service skills. She understood our needs and took time to find the package that suited us. We were happy with the way she took time to explain everything.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Outstanding service (Taina) was…
Outstanding service (Taina) was incredibly helpful, patient, and solved my issue plus added recommendation to help save money.
Excellent customer service
experience I have had in a long time.
Thank you.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Taina
Taina
Several was very good she was nice to me and my wife, Brilliant customer service .
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Awesome stuff. Have a wonderful day -Maxine
Good customer service from the manager Jack
I was victim of fraud, I came to the store, manager Jack give Mr the new sim card and I had a good deal with home broadband.
He took his time helping me out .
I was so relief with the services.
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for this fantastic 5⭐ review, Mariam. We really appreciate you taking the time to send this over! Well done Jack 👏 -Jade
Customer advisor Taina helped me out…
Customer advisor Taina helped me out with my contract.
Really good
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That's wonderful, Abdullah, we're so glad Taina gave you the help you needed :) -Scott
Lovely Customer Advisor
Very helpful explained everything in detail could not ask for more. Top marks for Taina x
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Superb, Maureen :) We're glad Taina went over everything you needed to know thoroughly and carefully, giving you confidence -Scott
Taina
Taina
Nice customer service and very lovely and friendly to me.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very friendly
Very friendly, extremely informative and pleasant to talk to.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for this fantastic 5⭐ review, Terry. We really do appreciate it! Have a great day 😊 -Jade
Reply from Three UK - 3Store Milton Keynes
Thanks for this fantastic 5⭐ review, Samuel. We really do appreciate it! Have a great day 😊 -Jade
Simple and quick visit
Was dealt with by Naj today who made the process quick and simple. Very pleased with experience
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for your feedback, Gerard, and it's lovely to hear that you enjoyed great customer service from Naj. We appreciate you taking the time to share this with us. -Michael
Taina
Taina, was on point and very helpful plus professional in helping in resolving issues with the Three old software Vs new software - thank you Taina (Three).
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We're glad to hear it, Mr Frost, that's brilliant :) -Scott
Amazing customer service
Amazing customer service. Thank you Dicken
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We're thrilled that Dicken gave you the help you required, Lydia. Thank you for the 5 stars :) -Scott
Tina at your branch in Milton Keynes…
Tina at your branch in Milton Keynes was excellent.
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for this amazing 5⭐ review, Cynthia. We really do appreciate you taking the time to send this over! Great work Tina 🎉 -Jade
They are kind and helpfull
They are kind and helpfull. Thank you Dicken, Tina and Luma, Amanda
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
Thanks! Your review is really appreciated. -Pete
10 Star service
Luma was great. The service, product knowledge, support 10star not 5. Definitely recommend the store
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
Thanks! Your review is really appreciated. -Pete
Great service
Great service. All sorted. Hassle free.
Yakenna was pleasant and explained details with ease!
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for your feedback, Rizwan, and it's lovely to hear that you enjoyed great customer service from Yakenna. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Milton Keynes
Thanks for this amazing 5⭐ review, Oluwafemi. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Amazing service
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That's amazing to hear! -Maxine
Reply from Three UK - 3Store Milton Keynes
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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