Three UK - 3Store Milton Keynes Reviews 

180
TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB


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Rated 5 out of 5 stars

Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more

Company replied

Rated 5 out of 5 stars

I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed a... See more

Company replied

Rated 5 out of 5 stars

After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more

Company replied

Rated 5 out of 5 stars

Taina is patient, friendly and very helpful. Very professional.Quick and easy to upgrade my phone plan.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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4.9

All reviews

(180)

32,374 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

December 11, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you so much, Nigel, for the fantastic 5 ⭐ review. It’s great to know you had an excellent experience with us. We’re always here to help. -Arvind

Rated 5 out of 5 stars

The staff are polite very helpful and…

The staff are polite very helpful and informative i was served by Luma

December 10, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

She's really helpful to do my contract

She's really helpful to do my contract. The best thing was that I speaking my language which it helped eaven more. Thank you Taina.

December 9, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Taina was very helpful :))

Taina was really helpful. I was needing a sim replacement, which she helped set up easily. She was also clear and precise in explaining everything, and she made it a very positive experience.

December 9, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for the 5⭐ review, Helen! We’re so pleased Taina took such good care of you and sorted your SIM replacement quickly with no hassle. Have a lovely day 🥰 -Kishan

Rated 5 out of 5 stars

I meet with luma

I meet with luma, very professional the customer care service is excellent. Thanks so much.

December 8, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

We're pleased that you had a great experience chatting with Luma :) Thanks for taking the time to leave a review, Tunbosun -Scott

Rated 5 out of 5 stars

Naj has been fantastic today

Naj has been fantastic today. She has helped me set up my device.

December 8, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Great stuff, Anthony :) We're delighted that Naj helped get you connected! -Scott

Rated 5 out of 5 stars

Taina is a very good costumer care

Taina is a very good costumer care ,

She took his time and explained everything step by step

She is fantastic costumer service

December 5, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Wonderful, we're glad Taina was patient and accommodating for you :) Thank you for a five star review, Lily! -Scott

Rated 5 out of 5 stars

Taina was very friendly and was able to…

Taina was very friendly and was able to make me make a purchase. She was equally very helpful with setting up my S25+.
She was very patient and took time to explain my payment plan. I love her customer service.

December 3, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

This is what we like to hear, Oluwatosin. Thanks for the 5⭐ review! Great work Taina 🎉 -Jade

Rated 5 out of 5 stars

We came in to get a number for our new…

We came in to get a number for our new venture. Taina and her team has helped us to get what we need .

December 2, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you, Anju, for a great review for Taina and the team :) We're happy it was a fulfilling visit to store -Scott

Rated 5 out of 5 stars

Brilliant store

Brilliant store, very helpful and polite go out their way to help you

November 29, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Absolutely Great service from all the…

Absolutely Great service from all the staff in the Milton Keynes store, I have recommended this store to at least 3 of my friends all of whom are as satisfied as I am. Wouldn’t go anywhere else, if you are looking for staff who go out of your way to help backed up by great products with versatile plans don’t self a favour and visit this store!

November 27, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That means the world to us, Christopher. We greatly appreciate you. Thanks a million :) -Scott

Rated 5 out of 5 stars

Taina

Taina
Really good service

November 26, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for your feedback, Farhad, and it's lovely to hear that you enjoyed great customer service from Taina. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Naj customer service today is…

Naj customer service today is excellent! Helped us out and updated our plan, roaming plan thank you

November 26, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Hertha, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Perfect

Perfect, saved me a lot of money, very helpful indeed. Taina was really helpful.
Thank you 😃

November 26, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

There's no better time to have some extra money saved than Christmas, Jayne :) We're pleased Tania could sort that for you -Scott

Rated 5 out of 5 stars

Best customer services

I have managed to sort all my problems plus I have renewed my contract and saved some money

November 26, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for your feedback, Masoud, and it's lovely to hear that you enjoyed great customer service during your contract renewal. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

My experience in 3 is really excellent

My experience in 3 is really excellent
Special Tine she is great .we took I phone 17 pro max.we are so happy
Thank you Tina and 3.

November 25, 2025
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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