Tegan was extremely helpful and patient, my phone was dancing around, Tegan explored different options but I did need a new phone, my phone was quite old and had done well tbh. Thank you Tegan for al... See more
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Location
Switch locationUnit 72 The Guineas Shopping Centre, CB8 8EQ Newmarket, Midlands, GB
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See what reviewers are saying
Immanuel was super helpful fixing my sim card that burned out, and he even helped me make a choice to upgrade my wife's phone plan. 10/10 service and friendliness.
Company replied
Friendly, nice and informative
Company replied
My tablet wasn't working so I came to three, Immanuel then sat with me for nearly an hour helping me sort out the issue, I'm very pleased with his work today!
Company replied
Company details
About Three UK - 3Store Newmarket
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 72 The Guineas Shopping Centre, CB8 8EQ, Newmarket, Midlands, United Kingdom
- 01638662503
4.8
Excellent
56 reviews
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Great service fast And friendly!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Lupe, we’re pleased the service was quick and welcoming for you. We appreciate your review. -Ayesha
Addison has done a wonderful job…
Addison has done a wonderful job helping me and I recommend her to anyone
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Ray, we’re really pleased Addison made the experience so positive for you. Thank you for recommending her. 😀 -Ayesha
Immanuel was very helpful and even set…
Immanuel was very helpful and even set up my new phone!
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Hi Ileana, we’re thrilled to hear this! 💙 Immanuel made everything smooth and hassle-free with the phone setup. Thanks for sharing your experience! -Neha
Good services and great customer care!
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
That’s amazing, Buli! We’re thrilled you had such a positive experience. Thank you for recognising our service and customer care 😊✨🙌 -Ayesha
Addison was awesome in restoring my…
Addison was awesome in restoring my WhatsApp for me! Thank you Addison!
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Hey, Shirley! We're absolutely delighted to hear that Addison was awesome and successfully got your WhatsApp restored for you. Thank you so much for the feedback! 😇 -Prabhjeet
Mica was awesome
Mica was awesome! Very helpful, got me exactly what I needed. Thanks Mica!!
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Hey Jake, you've just made our day ✨ We’re thrilled Mica used her stellar expertise to secure exactly what you required with such prompt care. Here's to many more fantastic moments ahead ❤️ -Arvind
Good im happy
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Thank you for your 5⭐ review, Adrian! It’s great to hear our team took care of everything for you. We hope to see you again soon! -Ayesha
Immanuel was super helpful fixing my…
Immanuel was super helpful fixing my sim card that burned out, and he even helped me make a choice to upgrade my wife's phone plan. 10/10 service and friendliness.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Jonny, brilliant to know Immanuel stepped in with such friendly and effective help. Fixing your SIM and assisting with the plan upgrade shows real dedication. -Manavata
Wonderful people
Wonderful people, Lucia was such a great help. Good enthusiasm and over great service
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Thank you for sharing this with us, Caigan. It’s great to hear that Lucia brought such positive energy and delivered excellent support throughout your experience. -Afaq
Immanuel was very very helpful and…
Immanuel was very very helpful and patient with me. He made sure to inform me on everything I was getting and what to expect. I appreciate the friendliness of the staff as well.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Spreading joy and happiness every day is what we love, Kameron. Hearing that Immanuel made your visit special fills us with pride. It was a pleasure taking care of you! -Ashifa
Excellent service
Excellent service. Immanuel helped me upgrade in store, treated me well.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Thanks for sharing, Susan! 🎉 Immanuel clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Tegan was extremely helpful and…
Tegan was extremely helpful and patient, my phone was dancing around, Tegan explored different options but I did need a new phone, my phone was quite old and had done well tbh. Thank you Tegan for all your help and support and making my life a little less stressful! 😊
Pam Baynes
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
What a beautiful note, Mrs. Baynes. Tegan’s attentive support and calm presence clearly transformed the whole experience into something lighter and more reassuring. Her effort and care really stand out. -Manavata
I love how everything is so quick here
I love how everything is so quick here! In and out in 5 minutes to set my home internet. Everything explained clearly.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Hi there, we’re happy your broadband setup was so quick. It’s great to know our team provided clear details to make the process smooth. -Suhaas
Very friendly and helpful.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
That’s fantastic to hear, Zoltán. We’re so pleased our team provided such a welcoming and supportive experience for you 🌟 -Arvind
10/10 Servicing!
Mica was such a huge help! Got my wifi so quick and helped answer all my questions. Truly appreciate the kindness!
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Thanks, Kayla! We’re pleased Mica could offer the fast and thoughtful assistance you needed. -Suhaas
Mica was super helpful and…
Mica was super helpful and understanding of all my questions relating to getting a sim and the 3 app, would recommend
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Hey Ben. We’re delighted Mica were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet
Lucia and Mica were very helpful and…
Lucia and Mica were very helpful and patient. Great experience overall. Thanks for everything.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Barley, thank you for sharing! It’s great to know Lucia and Mica’s patience and guidance created a smooth, positive experience for you. -Suhaas
Reply from Three UK - 3Store Newmarket
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Immanuel was absolutely fantastic
Immanuel was absolutely fantastic. His product knowledge is superb and his customer service is exemplary. I will be referring all my friends
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Kaleb, your words truly brighten our day! 🎊 Immanuel’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognised. Wishing you a fantastic day 😊 -Neha
The customer service was exceptional
The customer service was exceptional
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Newmarket
Thank you, Kayla! It’s wonderful our team made your experience feel seamless. We're always happy to help 😊 -Suhaas
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