I came in to price for a new iPhone as I was due an upgrade. I received great customer service where I was informed of my contract options and went through my previous contract to see if I required an... See more
Company replied
Location
Switch locationUnit 21 The Abbey Centre, Longwood Road, BT37 9UH Newtownabbey, North, GB
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I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasi... See more
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Absolutely brilliant experience with Three from start to finish! I recently purchased a new phone and the whole process was seamless, quick, and hassle-free. The staff were incredibly helpful, knowled... See more
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We were in three at the moment transferring our broadband from Virgin and have been looked after so well by Hannah. She has handled the whole process very quickly and has provided a great service with... See more
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Company details
About Three UK - 3Store Newton Abbey
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 21 The Abbey Centre, Longwood Road, BT37 9UH, Newtownabbey, North, United Kingdom
- 02890851615
4.8
Excellent
47 reviews
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Reply from Three UK - 3Store Newton Abbey
Hi Aaron, great to know Lois made such a strong impression and delivered an experience that really stood out. — VodafoneThree Social Media Team
Faultless
Made the whole experience seamless when switching from another supplier
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hello William! We’re so happy to hear that you had a great experience with us. Thank you for the 5⭐ review! We’re always happy to help. -Neha
Andy was very friendly and went above…
Andy was very friendly and went above and beyond to get the best deal
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Karl, this is wonderful to read. Andy will be so happy to know his friendliness and extra effort made such a difference for you 💕✨ -Ayesha
Great staff
The staff member who was dealing with my upgrade was super friendly and helpful. With good knowledge of the products
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
That's brilliant, Russell. We're thrilled that our team member provided such pleasant support and shared stellar device expertise during your upgrade. 🌟 -Arvind
Very helpful
Very helpful, providing easy advice, assistance and solving my problem with my phone
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
That’s fabulous, Caleb! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Neha
Tina was brilliant
Tina was brilliant . Her advice ended up saving me money and she was really easy to deal with. Really helpful team overall for someone who isn’t great with technology
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Treena. It’s great to hear that Tina was able to simplify things and make sure you got the best value. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Reply from Three UK - 3Store Newton Abbey
Great to hear this, Leon! 😊 We’re pleased Lois was able to help. Thanks for sharing! -Samad
Tina is a lovely girl
Tina is a lovely girl , very helpful ..
Great experience today.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Shannen, thanks for the 5 ⭐. We’re glad Tina was supportive and made everything go smoothly for you. Your feedback is really appreciated. -Suhaas
Great staff and service
I came in to price for a new iPhone as I was due an upgrade. I received great customer service where I was informed of my contract options and went through my previous contract to see if I required any further data upgrades. In the end I was able to decide of which phone I wanted and got it at a great price. The staff great gave service and I would highly recommend using the Abbeycentre store.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Jonny, great to hear the team at Abbeycentre took the time to walk you through your upgrade options and help you choose the right iPhone at a great price. It’s lovely to know the service made the decision easy for you. -Shivam
Thankyou to the lovely staff at three
Thankyou to the lovely staff at three
ABBEYCENTRE
They were just fab and so helpful
I would thoroughly recommend.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thank you for taking the time to share your experience, Iris. We’re glad the Abbeycentre team were able to assist you so well. 😊 -Veronica
Gareth was the best
Gareth was the best. Highly recommend everyone in the store. We when to O2 first but Colin was simply not interested… Go Three
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey William! What a sweet 5 star rating! Gareth is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Gareth is best!
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Annie, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Gareth. -Prabhjeet
Reply from Three UK - 3Store Newton Abbey
Wow, we absolutely love hearing this, Gary! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Lois was excellent personable excellent communicator making whole process easy.r
Lois was excellent personable excellent communicator and very knowledgeable making the whole process straightforward and easy
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Amazing, Gavin! We’re thrilled Lois made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Excellent service from both Sales assistants
Excellent service from both
sales assistants in the Three store at the Abbey Centre in Newtownabbey, as always.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thank you for sharing such lovely feedback, Peter. It’s great to hear that our two staff members at the Abbey Centre in Newtownabbey provided amazing support during your visit. 😊 -Veronica
Great experience
Fabulous experience from Gareth at this shop. Got a great deal! Thanks very much
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Boom 💥 Brian, love hearing this! Gareth offered calm, steady support and helped you secure a deal that landed just right. Wishing you many great moments ahead ✨ -Arvind
Both Muhammad and Andy super helpful…
Both Muhammad and Andy super helpful and made experience easy again. My 6 years coming to this abbeycentre store always been easy and enjoyable
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey David, it’s fantastic to hear that the Abbey Centre store continues to be your go‑to. Muhammad and Andy kept that tradition alive with another seamless experience, and we’re grateful for your continued trust. -Ashifa
Relaxed and calm experience
Relaxed and calm experience! Quick service with knowledgeable staff member. Recommend in person interaction rather than online.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hello Brenda, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I'm very happy with the surveys Andy…
I'm very happy with the surveys Andy has happy me so I would recommend him to anyone needing help thank you Andy.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
We’re so glad to know you felt supported and guided toward the right choice. 🌟 Your appreciation means so much, and it’s wonderful to hear that Andy’s care made a difference for you. Thank you, Mark! -Kashish
Lois has been most helpful in setting…
Lois has been most helpful in setting up a new phone
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thank you, Ruth! We are thrilled Lois’s support turned your setup into a simple process. Your feedback means a lot to us. -Suhaas
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