In the store today with Mark and he got me set up with a cracking deal on a new phone. I never felt any pressure to pick a particular plan and we discussed various options, both higher and lower tha... See more
Company replied
Location
Switch locationUnit 21 The Abbey Centre, Longwood Road, BT37 9UH Newtownabbey, North, GB
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See what reviewers are saying
I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasi... See more
Company replied
I came in to price for a new iPhone as I was due an upgrade. I received great customer service where I was informed of my contract options and went through my previous contract to see if I required an... See more
Company replied
Absolutely brilliant experience with Three from start to finish! I recently purchased a new phone and the whole process was seamless, quick, and hassle-free. The staff were incredibly helpful, knowled... See more
Company replied
Company details
About Three UK - 3Store Newton Abbey
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 21 The Abbey Centre, Longwood Road, BT37 9UH, Newtownabbey, North, United Kingdom
- 02890851615
4.9
Excellent
78 reviews
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The Three employee that dealt with me…
The Three employee that dealt with me was extremely knowledgeable and nice to deal with.
October 7, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Mark, thank you for your review. We're delighted to hear you received knowledgeable support and had such a positive experience during your visit.— Three Social Media Team
Christina has went above and beyond for…
Christina has went above and beyond for us over the past month getting a few things sorted.
October 2, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey Lorna, we’re thrilled to hear this! 🌼 Christina will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us! 🥰 — Three Social Media Team
Patience to customers was I notice
Patience to customers was I notice
September 17, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Gerald, thank you for sharing this amazing 5⭐ review. It's wonderful to know the support you received was delivered with care and consideration. We appreciate your feedback.
Three Social Media Team
Fantastic customer service
Fantastic customer service, Tina made the purchase simple and was extremely helpful
September 14, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Lisa, thank you for your review. It's wonderful to hear Tina made everything straightforward and ensured the process ran smoothly. We appreciate you taking the time to share your feedback.
Three Social Media Team
Saved me money and fixed my phone in…
Saved me money and fixed my phone in same sitting! Simple customer service done well!
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hello Danny, we’re glad our team could make things easier and get your device fixed during your visit. Thank you for the 5 ⭐ review! - Three Social Media Team
Helpful friendly service
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Paula! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Christina was amazing
Christina was amazing. Great service.
⭐️⭐️⭐️⭐️⭐️
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Marc. We're absolutely thrilled to hear that our team member provided such wonderful service!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Reply from Three UK - 3Store Newton Abbey
Hey Grace. It's wonderful to hear that our team provided such a positive and helpful experience for you. We truly appreciate you taking the time to share your kind words.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Tina was a very knowledgeable and…
Tina was a very knowledgeable and didn't push a sale. She worked hard to get the very best deal for me
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Erik. What a fantastic review to receive. We're delighted to hear Tina was so knowledgeable and worked hard to get you the best deal. Thank you for taking the time to share your experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Staff were so helpful and friendly.
September 7, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Joanne, it’s lovely to know our team created such a positive experience for you. Thanks for taking the time to share your kind words — Three Social Media Team
Eva in shop was so helpful sorted out…
Eva in shop was so helpful sorted out how to clear a virus of my phone
Very quick and efficient
August 19, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey there! We’re overjoyed you left the shop feeling valued and completely sorted. Eva is a total champ for fixing that up so fast! ⭐ — Three Social Media Team
Gareth was extremely helpful &…
Gareth was extremely helpful & explained everything very well.
August 19, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
We appreciate your feedback, Betty. It’s great to know Gareth walked you through everything with clarity and made the experience comfortable.
— Three Social Media Team
3 Abbeycentre
The staff in 3 Abbeycentre were and always have been very helpful with both explaining their plans/products/services
As well as trying to help get you the best deal
I will happily keep returning to them for my phones
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thank you for the brilliant 5⭐ review, Ethan! It’s fantastic to hear that the Abbeycentre team consistently provides clear guidance and helps you find the right options.-Three Social Media Team
Andrew the assistant manager very…
Andrew the assistant manager very helpful and informative
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Louise, thank you for your feedback. We’re pleased Andrew made such a positive impression. — Three Social Media Team
Received excellent customer care and…
Received excellent customer care and service from Tina at the three shop in Abbeycentre very professional and friendly
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Tara. We are delighted that you received such professional and friendly care from Tina at our Abbeycentre store today. Thank you for sharing your experience and highlighting the great service.— Three Social Media Team
Great service and a great deal
In the store today with Mark and he got me set up with a cracking deal on a new phone.
I never felt any pressure to pick a particular plan and we discussed various options, both higher and lower than what I am currently paying, and helped me match it to my current usage.
Would very much recommend.
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Alanagh, thank you for sharing your experience. It’s great to hear Mark helped you explore different plans and find something that genuinely suits your usage. We’re delighted you left the store feeling confident in your choice.
– Three Social Media Team
Excellent customer service from Andy…
Excellent customer service from Andy was very helpful and had great insight and was very friendly
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey Rory, thank you for sharing this feedback! We’re thrilled that Andy gave you such a fantastic experience. 🌟 – Three Social Media Team
Great customer service very friendly…
Great customer service very friendly and helpful!
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Benedict, your kind words mean a lot. We’re delighted our staff could support you so well. Thanks for choosing us and for leaving such a positive review.
– Three Social Media Team
Very clear and informative.
Very clear and informative.
Staff member made my upgrade a breeze
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey there! Thanks for your feedback, Our team always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Good customer care
Mary was Very good and well experienced.
Good communication skills
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Irene, thank you for the wonderful 5⭐ feedback. We’re glad to know that Mary delivered expert assistance, communicated clearly, and made your experience seamless.
– Three Social Media Team
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