In the store today with Mark and he got me set up with a cracking deal on a new phone. I never felt any pressure to pick a particular plan and we discussed various options, both higher and lower tha... See more
Company replied
Location
Switch locationUnit 21 The Abbey Centre, Longwood Road, BT37 9UH Newtownabbey, North, GB
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See what reviewers are saying
The staff in 3 Abbeycentre were and always have been very helpful with both explaining their plans/products/services As well as trying to help get you the best deal I will happily keep returning t... See more
Company replied
I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasi... See more
Company replied
Called in today for an issue with my handset and Andy couldn't have been more helpful, he had the handset ready to go again in no time at all. I'm been here several times and they are always willing t... See more
Company replied
Company details
About Three UK - 3Store Newton Abbey
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 21 The Abbey Centre, Longwood Road, BT37 9UH, Newtownabbey, North, United Kingdom
- 02890851615
4.9
Excellent
68 reviews
Asks customers to review
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Good and reliable service
Good and reliable service, professional approach to the client, very happy
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Marcin, thanks for posting. Great to hear the team were polite and helpful, and that everything went smoothly. -Kishan
Tina was a brilliant help today in…
Tina was a brilliant help today in store. Really friendly and helpful.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hello Jenna, it's good to hear that your visit was such a pleasant experience and that Tina’s welcoming approach made everything easy for you. -Kishan
Reply from Three UK - 3Store Newton Abbey
Hey Jackie, we love it! Garath will be overjoyed knowing the support made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa
Hopefully with my questions
Very helpful and personal while still maintaining a professional attitude
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey Azure, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Lois was really informative
Lois was really informative. Helped me get the best deal. Excellent service! Thank you
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi there, it’s great to hear that Lois provided such a thorough and rewarding experience. Having a team dedicated to securing the right value for our users is exactly what we strive for, and we’re glad you received such top-tier support. -Kishan
The staff were lovely and helpful I…
The staff were lovely and helpful I literally walked away from an 02 store and went to three instead due to thr better offers and staff approachability
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Andrea. We’re so pleased to hear our team’s friendly approach and great offers made you feel comfortable choosing us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
I was in store yesterday with Gareth
I was in store yesterday with Gareth, he couldn’t have been more helpful. Went through everything with me and wasn’t annoyed when I asked him a million questions. A credit to the store
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi Eoin. It’s great to hear Gareth gave you such patient and thorough support, answering all your questions with ease. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Reply from Three UK - 3Store Newton Abbey
Hi Brian, we’re pleased to hear you had such a positive experience with our team. It’s brilliant to know we could offer you a value-packed option and get everything sorted for you quickly. -Kishan
The staff were very helpful
The staff were very helpful, came in and got a phone and a tablet and they were great
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Niall, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that our team made your experience epic and helped you secure the best deal. Have a wonderful day! -Afaq
Explained everything really well and…
Explained everything really well and helpfull
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hello Rhys, we’re happy to hear that you had a great experience with us. Thank you so much for the review! -Neha
Reliable
Mark Was very help full made me feel That I important to Three He has Brilliant Skills At Customer service I Am Very Happy With Three Thank You Sooo much .
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
That’s amazing, Esther! We’re happy to hear that Mark provided outstanding support. Delivering excellence in every experience is always our priority. -Manavata
Sorted my bad signal issue.explained…
Andy Sorted my bad signal issue.explained everything in detail, upgraded my package and sold me a better phone
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey Heather, thank you so much for your amazing review! We’re super happy to know Andy made such a difference for you. 🌟 Wishing you a lovely day! ☺️ -Kashish
Extremely patient and concise…
Extremely patient and concise explanation and help with what I thought was going to be very difficult upgrade! Huge thanks and a big relief... Many thanks to Andrew
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thanks for the amazing 5 ⭐ review, Tracey! We are glad Andrew got your upgrade sorted and made everything feel very easy. Have a wonderful day! -Manavata
We were in three at the moment…
We were in three at the moment transferring our broadband from Virgin and have been looked after so well by Hannah. She has handled the whole process very quickly and has provided a great service with a lovely smile. I would definitely recommend Three to everyone. Thank you Hannah for all your help. We very much appreciate it.
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hey Ruth, thank you for the 5 ⭐ review! We’re delighted to hear that Hannah made your experience fabulous. See you again soon! -Afaq
Good service
Clear and concise information and best package deal, also support with updates.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thank you for your 5 ⭐ review, Christine! It's always lovely to read such thoughtful feedback. -Suhaas
Very knowledgeable and friendly staff.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hello Stephen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service
Lovely guy. So helpful, not pushy at all. Great service.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
This is lovely to hear, Margaret. Thanks for taking the time to share your experience with us ☺️ -Jade
Found the best deal for me and really…
Found the best deal for me and really helpful
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi.
Thanks! Your review is really appreciated. -Pete
I visited the 3 shop in the Abbey…
I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasing home internet and two new phone sim only accounts which were all great value for money. Thank you Andy for making my purchase sensible and easy. Mark
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Lois was exceptionally helpful
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Newton Abbey
Thanks for this fantastic 5⭐ review, Louise. We appreciate you taking the time to send this over! Well done Lois 🎉 -Jade
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