Three UK - 3Store N'hampton(W'ton Favell) Reviews 

63
TrustScore 5 out of 5

4.8

Unit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX Northampton, South, GB


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Rated 5 out of 5 stars

Josh was fantastic. So helpful and patient with my 80 year old father. Helped us to sort broadband and mobile package. True legend. Expert advice. Amazing customer service 👏

Company replied

Rated 5 out of 5 stars

I’ve received great service from Mahdi, he’s explained everything clearly and with precision. Great pillar of the company here.

Company replied

Rated 5 out of 5 stars

Excellent service, staff are extremely friendly and willing to go the extra mile to make a customer happy. I needed to make several contract changes, not a straightforward visit, each was clearly e... See more

Company replied

Rated 5 out of 5 stars

Vee was best I could ask for. helpful, knowledgeable, sorted everything. Couldn’t have asked for a better advisor and Josh was super friendly too

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store N'hampton(W'ton Favell)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX, Northampton, South, United Kingdom

  • 01604410333

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

31,792 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely grateful

Extremely grateful. Staff very friendly and helpful and think they are winners 🏆.

August 18, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Thanks a ton for your review, David! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Accurate and prompt service

August 18, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hey Patricia, we’re glad to hear you had a positive experience. Thank you for sharing your feedback. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

I’ve received great service from Mahdi

I’ve received great service from Mahdi, he’s explained everything clearly and with precision. Great pillar of the company here.

August 8, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hey Ian, we’re really glad to hear that Mahdi provided such thorough and helpful support. Thank you for sharing your experience. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

The young girl was so helpful I am 85…

The young girl was so helpful I am 85 and she explained everything.

August 6, 2026
Unprompted review
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Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hey there, we’re so glad you’re happy with our service from the team, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Josh was fantastic

Josh was fantastic. So helpful and patient with my 80 year old father. Helped us to sort broadband and mobile package. True legend. Expert advice. Amazing customer service 👏

August 2, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hi Alice, we’re thrilled that Josh delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team

Rated 5 out of 5 stars

Vee was best I could ask for

Vee was best I could ask for. helpful, knowledgeable, sorted everything. Couldn’t have asked for a better advisor and Josh was super friendly too

August 1, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Your shout‑out is WOW 🎯 Callum. We’re overjoyed Vee’s expert support got everything sorted just the way you needed, and it’s fantastic to know Josh added to such a positive experience 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great and informative sales and help

Great and informative sales and help.
Mahdi in the northampton branch you are a credit to the company

July 30, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hey Billy, it’s wonderful to know how valuable Mahdi's guidance was during your visit to the Northampton store. — Three Social Media Team

Rated 5 out of 5 stars

Josh and Erica were absolutely…

Josh and Erica were absolutely brilliant this morning. Really helpful and informative. Really quick process and got exactly what I wanted!

July 12, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Thanks for sharing your experience, Claudia. We’re delighted Josh and Erica made everything clear, quick and helpful, ensuring you left with exactly what you needed.
— Three Social Media Team

Rated 5 out of 5 stars

Friendly and quick

July 11, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hi Glenn, we’re pleased to hear everything was handled efficiently for you. Thank you for your feedback.
— Three Social Media Team

Rated 5 out of 5 stars

Fixed the apps I had issues with.

July 10, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Bravo, Dee! 🎊 We're thrilled that we made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review.

Rated 5 out of 5 stars

I am more than happy with the service…

I am more than happy with the service provided to me today.
Josh was excellent and I will be back end of August to get a new phone. Highly rate

July 6, 2026
Unprompted review
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Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hey Melanie, we’re delighted Josh took great care of you. We look forward to welcoming you again in August for the new device.-Three Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing, amazing, amazing. Nothing but stellar service. Would only recommend. Shoutout to Vee for introducing me to Honor

July 3, 2026
Unprompted review
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Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hi Zahid, thank you for sharing your feedback. We’re delighted to know that Vee offered outstanding support and guided you with top tier care. Your recommendation means a lot to us.
– Three Social Media Team

Rated 5 out of 5 stars

Kind and very helpful

Kind and very helpful. Stopped me going over to Tesco

June 22, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Boom 💥 Ian, it is fantastic that our colleague shared such kind, top‑tier care to secure your loyalty and deliver absolute clarity 🚀 -Arvind

Rated 5 out of 5 stars

was easy and efficient

June 19, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Aw, we’re so glad our team gave you the best support, Catherine! Big thanks from our side. 😄 -Kashish

Rated 5 out of 5 stars

Amazing so patience with me and Mahdi…

Amazing so patience with me and Mahdi was brilliant

June 17, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

That’s fantastic! It feels amazing to know Mahdi was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

Absolutely great service as always…

Absolutely great service as always cannot fault josh always helpful and friendly 😁

June 2, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Thanks, Wayne! Wonderful to hear Josh continues to look after you with friendly, reliable service. We’ll make sure he sees your kind words. ⭐️ -Ayesha

Rated 5 out of 5 stars

Josh was great as usual

Josh was great as usual. Son will be so happy with his new phone and headphones. Thank you as always.

June 2, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hi Elizabeth, lovely to see Josh continues to make such a positive difference and helped create an experience that means a lot for you and your family. — VodafoneThree Social Media Team

Rated 5 out of 5 stars

Mahdi was excellent in his profession.

Mahdi was excellent in his profession.

June 2, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hi there, your words truly spotlight Mahdi's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind

Rated 5 out of 5 stars

Service excellence

Service excellence. Thank you Josh

June 2, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Hi Frances. It is fantastic to hear that Josh provided you with such excellent service. We really appreciate you taking the time to share your feedback.— VodafoneThree Social Media Team

Rated 5 out of 5 stars

Fantastic

Fantastic service from Josh this morning many thanks

June 1, 2026
Unprompted review
Three UK - 3Store N'hampton(W'ton Favell) logo

Reply from Three UK - 3Store N'hampton(W'ton Favell)

Sweet, Andrea! We’re so happy to hear that you had a wonderful experience with Josh. Thank you for the review! ☺️ -Kashish

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