Was on the search for a home broadband, went to the 3 store was met by a great young lady named Vee who was very good at her job and very knowledgeable, she even showed me what was on offer from other... See more
Company replied
Location
Switch locationUnit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX Northampton, South, GB
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See what reviewers are saying
If you need a helpful and friendly person to help sort out all your mobile phone problems, then Josh and Erica are brilliant. They sorted my problems with ease!
Company replied
Josh was fantastic. So helpful and patient with my 80 year old father. Helped us to sort broadband and mobile package. True legend. Expert advice. Amazing customer service 👏
Company replied
Excellent service, staff are extremely friendly and willing to go the extra mile to make a customer happy. I needed to make several contract changes, not a straightforward visit, each was clearly e... See more
Company replied
Company details
About Three UK - 3Store N'hampton(W'ton Favell)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX, Northampton, South, United Kingdom
- 01604410333
4.9
Excellent
72 reviews
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The service we received from Josh at…
The service we received from Josh at Weston Favell store was outstanding.
I’d recommend the store to anyone.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Mahdi service has been excellent
Mahdi service has been excellent, genuine in his approach and great in communication. He will go very far.
November 24, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very good service from Mahdi
November 20, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Superb, Anna, we're glad Mahdi was a great help :) -Scott
Highly recommend
My mum went in to look for a new phone and was helped by Maisie, she took time to go through everything with my mum and helped her to choose a phone and a plan and then helped her to set the phone up once it arrived. Unfortunately a few days later my mum decided it wasn't what she needed so we went back to the shop to return her phone, we were met with a positive attitude from the store manager Josh and explained the reasons for returning the phone, he offered to go through different plans with us but we didn't feel under pressure or like we were being given the hard sell at all. We explained that we just wanted to cancel and get a refund and he was happy to help with that. Maisie sat with us and sorted out the refund. Throughout the whole experience the staff were very friendly and helpful, Maisie was very patient, informative and took time to go through things thoroughly to make sure we got everything we needed. Although we ended up returning the phone I would highly recommend this store and it's staff, particularly Maisie to anyone. Maisie you went above and beyond and I really appreciate the time you spent helping my mum with everything, you are an asset to this store and the company and I hope that they acknowledge that.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hey Tammy, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store N'hampton(W'ton Favell)
That's very kind, Paul, thank you! -Scott
Mahdi was really patient
Mahdi was really patient, quitky spoken. Really helped me. Very nice kad.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Thanks for your feedback, Angela, and it's lovely to hear that you enjoyed great customer service from Mahdi. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
The service was amazing
The service was amazing, super kind and friendly, very informative giving me all the information about the deals that are available to me
I would recommend to everyone that I know
November 1, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Manager Josh was very helpful and…
Manager Josh was very helpful and sorted my query promptly
November 1, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Friendly customer service.
Friendly customer service.
Easy to get on with.
All the information I ask is given
Always happy
November 1, 2025
Unprompted review
Reply from Three UK - 3Store N'hampton(W'ton Favell)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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