Three UK - 3Store Nottm (Victoria Ctr) Reviews 

134
TrustScore 5 out of 5

4.9

Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB


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Rated 5 out of 5 stars

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... See more

Company replied

Rated 5 out of 5 stars

Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process . Regards, Yours faithful customer Saumil... See more

Company replied

Rated 5 out of 5 stars

Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... See more

Company replied

Rated 5 out of 5 stars

Yesterday (11/5) I went to three mobile network outlet in victoria City with mh husband . Two staff were there. They were really helpful and very kind. Customer service excellent. The girl who was th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Nottm (Victoria Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, United Kingdom

  • 01159240676

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

32,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Raheem was very polite and helpful when…

Raheem was very polite and helpful when upgrading. Great service

August 25, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you for sharing this feedback, Amy! We're glad Raheem made the upgrade process smooth and easy for you. 😊 – Three Social Media Team

Rated 5 out of 5 stars

He was helpful and explained everything…

Raheem was helpful, friendly and explained everything perfectly

August 24, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hello Senait,

We really appreciate you taking the time to leave a review. It's wonderful to know that Raheem was approachable, supportive, and able to explain things clearly throughout your interaction.
– Three Social Media Team

Rated 5 out of 5 stars

Hii maryam was really helpful and…

Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process .

Regards,
Yours faithful customer
Saumil.

August 24, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Saumil, thank you for your review. We're delighted Maryam made the purchasing process clear and straightforward and provided a positive experience from start to finish. 😊
- Three Social Media Team

Rated 5 out of 5 stars

Good stuff and great work Rahim good guy

Good stuff and great work Rahim good guy

August 24, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Musaab, thanks for sharing this — great to hear Rahim looked after you so well. We’re really glad you had a positive experience.— Three Social Media Team

Rated 5 out of 5 stars

Shaheem and Raheem provided excellent…

Shaheem and Raheem provided excellent service. They were very professional, friendly, and helpful.

August 21, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Ali, thank you for taking the time to share your review. The approach shown by Shaheem and Raheem helped make your interaction a positive one, with their professionalism and support making a difference. — Three Social Media Team

Rated 5 out of 5 stars

Such a great experience today in…

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible options available. He took his time and explained everything in detail and also reiterated everything back me.Suresh is very professional and very respectful. He knows how to deal with his customers and maintain the relationship I will be definitely recommending three and Suresh to all my friends and family members. See you again

August 19, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Olegas, we’re pleased to hear how Suresh made your visit a positive one by taking the time to listen, guide you through the available options, and provide clear explanations throughout. It’s great to know his professional and respectful approach helped you feel confident, and we appreciate your kind recommendation. — Three Social Media Team

Rated 5 out of 5 stars

I visited Victoria centre with contract…

I visited Victoria centre with contract issues and Suresh was very helpful. He helped me sort out everything and went above and beyond to make me understand. He was very professional and respectful all the time. Suresh is very polite and looks after his customers. He is professional and has amazing attitude. Thank you Suresh.

August 7, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Mohammad. Our team at the Victoria Centre always aims to deliver top-tier support, and it is wonderful to know Suresh took such respectful, thorough care of your account issues. Thank you for noticing his dedication and amazing attitude during your visit.— Three Social Media Team

Rated 5 out of 5 stars

Maryam from nottingham victoria centre

Maryam from nottingham victoria centre, was kind and very patient. She helped me with my phone and gave me excellent service. Very happy thank you.

August 3, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Robert, thank you for taking the time to share your experience. It's great to know that Maryam gave you the support you needed. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Raheem was very helpful

Raheem was very helpful, top man 👌🏻

August 2, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi there, we’re thrilled that Raheem delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.
– Three Social Media Team

Rated 5 out of 5 stars

It was a great customer service due to…me having Alzheimer's Disease

It was a great customer service due to me having Alzheimer's Disease made me understand what phones I could have and broken it down for me. Think the name of the person is Samaz can't spell it sorry.

July 28, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Leon,

Thank you so much for sharing your experience. We're truly glad the support you received made choosing a phone easier and more comfortable for you. It’s wonderful to hear that Samaz took the time to explain everything in a way that suited your needs. Your kind words will mean a lot to us, and we appreciate you for expressing this so thoughtfully. - Three Social Media Team

Rated 5 out of 5 stars

Sueresh amazing customer service and quick to…

amazing customer service and quick to help with our enquiry

July 25, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Shontay, thanks for the great feedback. We’re happy to know that Sueresh delivered top tier assistance, resolved all your queries quickly, and created a seamless experience.
— Three Social Media Team

Rated 5 out of 5 stars

Shaheen the manager in store was…

Shaheen the manager in store was Fantastic and so helpful I highly recommend this store

July 23, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much for sharing this, Amanda! Shaheen is top-notch in his work, and we are so happy to know he made a difference. After all, kindness really is the ultimate superpower! — Three Social Media Team

Rated 5 out of 5 stars

Shaheen was super helpful and helped…

Shaheen was super helpful and helped resolve an issue. She was efficient and welcoming.

July 23, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Shalis, thanks for sharing your feedback. We’re really glad to hear Shaheen offered such supportive and friendly help throughout your experience 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Maryam has gave a great service

Fantastic service very patient made us feel very comfortable great customer service

July 22, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much for the top rating! ⭐ It is wonderful to hear that Maryam looked after you so brilliantly and made sure you felt completely at ease throughout. 😊 — Three Social Media Team

Rated 5 out of 5 stars

I had the best experience

I had the best experience; very helpful and very easy to speak to. Thank you to suresh!

July 21, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Hajra, your message brightened our day. We’re happy Suresh was able to guide you with patience and make the whole process feel easy.
– Three Social Media Team

Rated 5 out of 5 stars

Suresh’s

Suresh’s, service was sensational. Very friendly, kind, professional, knowledgeable and patient. Top class service and highly recommend.

July 16, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much, Allan! 🎉 We’re delighted Suresh could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

My husband and I visited the Three store in the Victoria Centre, Nottingham, to sort out what we thought was going to be a very complicated request involving five mobile contracts. We had a mixture of contracts that were in and out of term, needed name changes, address updates, and various account amendments. We honestly expected it to be a long and stressful process.

Thankfully, Jasmine made the whole experience incredibly easy. From the moment we arrived, she was warm, friendly, and genuinely happy to help. Nothing was ever too much trouble. Every time we apologised for adding another request, she’d simply smile and say, “No problem, I can do that now,” before getting straight on with it.

By the time we left, all five contracts had been updated correctly, the names and addresses were sorted, and I’d even upgraded to a new phone—which wasn’t something I’d planned on doing when I walked in! Jasmine’s customer service was outstanding. She clearly has excellent sales skills, but at no point did we feel pressured into anything. She simply listened to what we needed, offered the right solutions, and made the whole process effortless.

We’ve always managed our accounts online, but it’s often been frustrating, time consuming, and things haven’t always been updated correctly, which is exactly why some of these changes needed making in the first place. Visiting the store was a completely different experience, and we even left with a few extra goodies too!

A genuine five star experience from start to finish. If I could give more than five stars, I absolutely would. Thank you, Jasmine, for your patience, professionalism, and for making what we thought would be a lengthy, complicated job feel so easy. You’re a real credit to the Three team.

July 15, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Your shout‑out is WOW 🎯 Morris. We’re overjoyed Jasmine’s expert guidance at our Victoria Centre Nottingham store turned a complex set of requests into such a positive outcome, and recognition like this speaks volumes. Your glowing endorsement is a wonderful boost for the team 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great custumer service.

Great custumer service.

July 15, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Awesome, Julia! That’s what we like to hear. Thank you so much for your feedback! 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Suresh has amazing customer service

Suresh has amazing customer service! Makes you want to buy the whole store because he is so lovely! Can’t praise him enough!

July 4, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi there 🎯 We’re delighted Suresh’s top‑tier support and caring approach made such a standout impression. We couldn’t ask for a better compliment 😊

- Three Social Media Team

Rated 5 out of 5 stars

Suresh was very polite and helpful on…

Suresh was very polite and helpful on our visit to three.

July 4, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey there! Thanks for your feedback, Suresh always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

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