Three UK - 3Store Nottm (Victoria Ctr) Reviews 

119
TrustScore 5 out of 5

4.9

Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB


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Rated 5 out of 5 stars

Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... See more

Company replied

Rated 5 out of 5 stars

Amazing Customer service. Maureen and Maryam were great sorted it out of the way. Callum store manager I said amazing staff. Nottingham vic center

Company replied

Rated 5 out of 5 stars

Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you

Company replied

Rated 5 out of 5 stars

Yesterday (11/5) I went to three mobile network outlet in victoria City with mh husband . Two staff were there. They were really helpful and very kind. Customer service excellent. The girl who was th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Nottm (Victoria Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, United Kingdom

  • 01159240676

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

28,872 reviews in the last 12 months

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Rated 5 out of 5 stars

Suresh has amazing customer service

Suresh has amazing customer service! Makes you want to buy the whole store because he is so lovely! Can’t praise him enough!

July 4, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi there 🎯 We’re delighted Suresh’s top‑tier support and caring approach made such a standout impression. We couldn’t ask for a better compliment 😊

- Three Social Media Team

Rated 5 out of 5 stars

Suresh was very polite and helpful on…

Suresh was very polite and helpful on our visit to three.

July 4, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey there! Thanks for your feedback, Suresh always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Amazing Customer service

Amazing Customer service. Maureen and Maryam were great sorted it out of the way. Callum store manager I said amazing staff. Nottingham vic center

July 2, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you for leaving a review, Yousaf. It’s encouraging to hear your time in the Nottingham Victoria Centre store was well managed and that Maureen, Maryam and Callum worked together to support you. Your recognition of their efforts is valued.
Three Social Media Team

Rated 5 out of 5 stars

The service was really nice

The service was really nice. I was attended to by Suresh and he made everything clear and straightforward

July 1, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Absolutely fabulous, Iwajomo! We’re glad Suresh was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience. Surest (Customer advisor) communicate very well

July 1, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Peter, we really appreciate your feedback. It’s great to know Surest provided clear and helpful assistance 🌟
-Three Social Media Team.

Rated 5 out of 5 stars

Suresh and Maryam was very helpful…

Suresh and Maryam was very helpful today. I hâd a problem with my PAYG sim and Suresh managed to get in touch with Custom care team to sort it out. Thank you for your amazing service.

June 29, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Beatrice, thank you for sharing your amazing feedback! 🌟 We're delighted to know that Suresh and Maryam delivered exceptional support and coordinated with our care team to sort your PAYG SIM issue.
— Three Social Media Team

Rated 5 out of 5 stars

Ed made it very clear about a new…

Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you

June 27, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

We really appreciate you sharing this, Amy!
Ed’s patience and clear explanations truly shine through. He’ll be smiling when he reads your message ⭐
— Three Social Media Team

Rated 5 out of 5 stars

My phone was filled with viruses and…

My phone was filled with viruses and was unable to be used. Had multiple people look at it and told me I had to get a new phone. Came into store today and was served by Jasmine who was able to sort my phone out for me with no issues. Very polite girl who was happy to help me fix my phone for no cost. Extremely happy with my service and my phone is back to working again.

June 22, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Michael 😊.

Jasmine sounds absolutely amazing and it’s great to hear she brought your phone back to life with such kindness and ease. Moments like this really show how much a helpful person can turn a stressful situation around. Your happiness with the service truly shines through. Thanks for sharing such a lovely experience. 😉 -Kashish

Rated 5 out of 5 stars

Nice experience

Nice experience

June 21, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Boom 💥 Gina, it is fantastic that you had such a pleasant experience 🚀 -Arvind

Rated 5 out of 5 stars

Suresh was very helpful

Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the company, just because of Suresh and his professionalism we stayed and I am glad to see such a positive attitude from suresh. We will definitely recommend Suresh to friends and family

June 20, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

That’s impressive, Fasil 🎯 we are overjoyed that Suresh displayed such stellar professionalism and a focused approach to resolve your billing inquiry. It is wonderful that his capable care changed your mind, and your recommendation of our colleague means a lot to us 💙 -Arvind

Rated 5 out of 5 stars

The Sevuce at Three is just amazing, the young girl JASMINE went far and beyind to help wiyh my new mobike I bought ftim three. I am very very pkeased with thete SThe service at three in nottingham .

The service at three in nottingham by jasmine was very very useful and very pleasant. She was excellent and i would reccomend her to anyone. Theres not many people like her anymore that are as helpful

June 18, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you, Lorraine! We’re delighted to hear that Jasmine at our Nottingham store provided such supportive and attentive service. 😇 -Prabhjeet

Rated 5 out of 5 stars

No waiting

No waiting. Jasmine listened attentively to my request and delivered the goods efficiently.

June 18, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Kathleen! We're delighted Jasmine provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha

Rated 5 out of 5 stars

Maryam went above and beyond to help me…

Maryam went above and beyond to help me upgrade my phone very polite and helpful,lovely assist

June 18, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Boom 💥 Sally, we're thrilled that Maryam provided such polite, expert support to handle your upgrade seamlessly. Wishing you more reasons to smile today 😊 -Arvind

Rated 5 out of 5 stars

Surest was excellent he got a great…

Surest was excellent he got a great deal top salesmam

June 16, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Jamie, we are delighted to hear about your positive experience. It is great to know that Surest provided such exceptional support and secured a fantastic package for you during your visit. -Shivam

Rated 5 out of 5 stars

Maryam is amazing thank you for…

Maryam is amazing thank you for looking after us we are more than happy with the contract you got for us

June 14, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Boom 💥 Carl. Maryam delivered such attentive and supportive care, guiding you to a fitting contract that left you feeling more than satisfied ✨ -Arvind

Rated 5 out of 5 stars

Customer service suresh from Nottingham…

Customer service suresh from Nottingham Victoria store was excellent

June 13, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Stephen! It’s great to see Suresh delivered such a positive experience and made a strong impression during your visit. We’re really pleased to hear this! 😊
Three Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience. Jasmin was friendly and very helpful. Got me good price, I am happy with service

June 11, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Sanji. Thank you for sharing your experience. We are glad to hear that Jasmin provided such brilliant, polite support and ensured you walked away with a top value package. -Shivam

Rated 5 out of 5 stars

Suresh

Suresh, thank you for the services. I am happy.

June 9, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Ndidi! It’s wonderful to hear that Suresh was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Rated 5 out of 5 stars

The manager assisted and provided all…

The manager assisted and provided all the questions we asked and also resolved our issue before cross a product and Maryam helped in activating the new sim card. I am highly impressed.

June 3, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you for your wonderful review, Godwin! 🌟 We’re happy to know that Maryam created a welcoming environment and that the manager made your experience exceptional. 🙌 -Neha

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