Three UK - 3Store Nottm (Victoria Ctr) Reviews 

130
TrustScore 5 out of 5

4.9

Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB


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Rated 5 out of 5 stars

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... See more

Company replied

Rated 5 out of 5 stars

Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process . Regards, Yours faithful customer Saumil... See more

Company replied

Rated 5 out of 5 stars

Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... See more

Company replied

Rated 5 out of 5 stars

Yesterday (11/5) I went to three mobile network outlet in victoria City with mh husband . Two staff were there. They were really helpful and very kind. Customer service excellent. The girl who was th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Nottm (Victoria Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, United Kingdom

  • 01159240676

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was really nice

The service was really nice. I was attended to by Suresh and he made everything clear and straightforward

July 1, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Absolutely fabulous, Iwajomo! We’re glad Suresh was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience. Surest (Customer advisor) communicate very well

July 1, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Peter, we really appreciate your feedback. It’s great to know Surest provided clear and helpful assistance 🌟
-Three Social Media Team.

Rated 5 out of 5 stars

Suresh and Maryam was very helpful…

Suresh and Maryam was very helpful today. I hâd a problem with my PAYG sim and Suresh managed to get in touch with Custom care team to sort it out. Thank you for your amazing service.

June 29, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Beatrice, thank you for sharing your amazing feedback! 🌟 We're delighted to know that Suresh and Maryam delivered exceptional support and coordinated with our care team to sort your PAYG SIM issue.
— Three Social Media Team

Rated 5 out of 5 stars

Ed made it very clear about a new…

Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you

June 27, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

We really appreciate you sharing this, Amy!
Ed’s patience and clear explanations truly shine through. He’ll be smiling when he reads your message ⭐
— Three Social Media Team

Rated 5 out of 5 stars

My phone was filled with viruses and…

My phone was filled with viruses and was unable to be used. Had multiple people look at it and told me I had to get a new phone. Came into store today and was served by Jasmine who was able to sort my phone out for me with no issues. Very polite girl who was happy to help me fix my phone for no cost. Extremely happy with my service and my phone is back to working again.

June 22, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Michael 😊.

Jasmine sounds absolutely amazing and it’s great to hear she brought your phone back to life with such kindness and ease. Moments like this really show how much a helpful person can turn a stressful situation around. Your happiness with the service truly shines through. Thanks for sharing such a lovely experience. 😉 -Kashish

Rated 5 out of 5 stars

Nice experience

Nice experience

June 21, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Boom 💥 Gina, it is fantastic that you had such a pleasant experience 🚀 -Arvind

Rated 5 out of 5 stars

Suresh was very helpful

Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the company, just because of Suresh and his professionalism we stayed and I am glad to see such a positive attitude from suresh. We will definitely recommend Suresh to friends and family

June 20, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

That’s impressive, Fasil 🎯 we are overjoyed that Suresh displayed such stellar professionalism and a focused approach to resolve your billing inquiry. It is wonderful that his capable care changed your mind, and your recommendation of our colleague means a lot to us 💙 -Arvind

Rated 5 out of 5 stars

No waiting

No waiting. Jasmine listened attentively to my request and delivered the goods efficiently.

June 18, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Kathleen! We're delighted Jasmine provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha

Rated 5 out of 5 stars

Maryam went above and beyond to help me…

Maryam went above and beyond to help me upgrade my phone very polite and helpful,lovely assist

June 18, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Boom 💥 Sally, we're thrilled that Maryam provided such polite, expert support to handle your upgrade seamlessly. Wishing you more reasons to smile today 😊 -Arvind

Rated 5 out of 5 stars

Surest was excellent he got a great…

Surest was excellent he got a great deal top salesmam

June 16, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Jamie, we are delighted to hear about your positive experience. It is great to know that Surest provided such exceptional support and secured a fantastic package for you during your visit. -Shivam

Rated 5 out of 5 stars

Maryam is amazing thank you for…

Maryam is amazing thank you for looking after us we are more than happy with the contract you got for us

June 14, 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Boom 💥 Carl. Maryam delivered such attentive and supportive care, guiding you to a fitting contract that left you feeling more than satisfied ✨ -Arvind

Rated 5 out of 5 stars

Customer service suresh from Nottingham…

Customer service suresh from Nottingham Victoria store was excellent

June 13, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Stephen! It’s great to see Suresh delivered such a positive experience and made a strong impression during your visit. We’re really pleased to hear this! 😊
Three Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience. Jasmin was friendly and very helpful. Got me good price, I am happy with service

June 11, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Sanji. Thank you for sharing your experience. We are glad to hear that Jasmin provided such brilliant, polite support and ensured you walked away with a top value package. -Shivam

Rated 5 out of 5 stars

Suresh

Suresh, thank you for the services. I am happy.

June 9, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Ndidi! It’s wonderful to hear that Suresh was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Rated 5 out of 5 stars

The manager assisted and provided all…

The manager assisted and provided all the questions we asked and also resolved our issue before cross a product and Maryam helped in activating the new sim card. I am highly impressed.

June 3, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you for your wonderful review, Godwin! 🌟 We’re happy to know that Maryam created a welcoming environment and that the manager made your experience exceptional. 🙌 -Neha

Rated 5 out of 5 stars

Awesome experience

Awesome experience

June 3, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Wow, we absolutely love hearing this! Thank you for the fantastic 5⭐ review. -Neha

Rated 5 out of 5 stars

Thank u so much shaheen and maryam

Thank u so much shaheen and maryam - amazing seevice and helped me alot - will come back and recommend to my family

June 3, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thanks for sharing this, Zana 🎯 We’re thrilled that Shaheen and Maryam delivered top-tier support, and we look forward to welcoming your loved ones in the future. Wishing you plenty of smiles ahead 😊 -Arvind

Rated 5 out of 5 stars

I cannot thank Maryam and Shaheen…

I cannot thank Maryam and Shaheen enough for the exceptional service they provided at the 3 Store in Nottingham. From the moment I walked in, they were welcoming, professional, and genuinely committed to helping me.
What really stood out was their patience, knowledge, and willingness to go above and beyond to ensure everything was sorted properly. They took the time to explain all my options clearly, answered every question with confidence, and made what could have been a stressful situation completely straightforward and hassle-free.
Their customer service was outstanding—friendly, approachable, and truly focused on finding the best solution for me rather than simply making a sale. It's rare to come across people who care so much about delivering a positive customer experience, but Maryam and Shaheen exceeded all expectations.
They are a real credit to the Nottingham 3 Store and to the company as a whole. If every customer received the same level of service, expertise, and care that they provided, customer satisfaction would be second to none.
Thank you both for your professionalism, kindness, and dedication. I would highly recommend anyone visiting the store to seek assistance from Maryam and Shaheen.

June 3, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Sam, thank you for your feedback. We’re happy to hear that Maryam and Shaheen at our Nottingham store made your experience fabulous. Hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Very helpful

Very helpful. I came in to buy a new phone and was helped by Jasmine who went through different options and prices with me until I found one that suited my needs. She made everything easy to understand and went through all the contract details with me so I knew exactly what I was agreeing to. I find it’s always easier to be served in store then online and Jasmine made the process even better for me

June 2, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

That’s wonderful to hear, Claire 🌟 We're thrilled that Jasmine shared her stellar guidance to break down the plans clearly and make your retail visit superior to shopping online. Enjoy every moment with your new device 😊🎉 -Arvind

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