Three UK - 3Store Nottm (Victoria Ctr) Reviews 

133
TrustScore 5 out of 5

4.9

Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB


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Rated 5 out of 5 stars

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... See more

Company replied

Rated 5 out of 5 stars

Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process . Regards, Yours faithful customer Saumil... See more

Company replied

Rated 5 out of 5 stars

Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... See more

Company replied

Rated 5 out of 5 stars

Yesterday (11/5) I went to three mobile network outlet in victoria City with mh husband . Two staff were there. They were really helpful and very kind. Customer service excellent. The girl who was th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Nottm (Victoria Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, United Kingdom

  • 01159240676

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Went into the three store in Victoria Centre and all the staff were so helpful and well clued up on everything. Couldn't have asked for better service. Raheem was brilliant.

April 4, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Yay! We absolutely love hearing this, 🎉 Raheem and rest of the team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Vicky! 💗 -Kashish

Rated 5 out of 5 stars

Very excellent customer service

Very excellent customer service

April 1, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

That’s fantastic, Moueen. We’re really glad to hear you received such thoughtful support. Wishing you a brilliant day ahead 😊 -Manavata

Rated 5 out of 5 stars

My SIM card stopped working suddenly

My SIM card stopped working suddenly. I had a lot of issues with the live chat so I had to travel into store to sort it out. I was very flustered. I was greeted by Callum who saw me enter and immediately came to help. He sorted the SIM within minutes and handed me over to Jasmine as I also was interested in opening a second line. She was very knowledgeable- incredibly friendly and to the point. I was offered a great deal and fab freebies including a power bank. I had looked online to switch providers before coming but the service I received has kept me with you for another 3 years. Thank you so much.

March 27, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Rachel, thank you for your feedback. We’re glad Callum and Jasmine provided such quick, friendly support and helped you find a great deal. It’s wonderful to know their service has kept you with us — we truly appreciate your loyalty! -Shivam

Rated 5 out of 5 stars

Suresh was amazing help with sorting…

Suresh was amazing help with sorting out my phone! Excellent customer service and very helpful.
Raheem was also great help :)

March 17, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Chloe, we’re delighted Suresh and Raheem provided such attentive support. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

I admire your services,

I admire your services,

March 17, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Abigail, your message truly stands out. Your appreciation brings a spark that motivates excellence, and it’s a pleasure to support you. Thank you for sharing such uplifting energy . -Manavata

Rated 5 out of 5 stars

Great service by Callum in Nottingham…

Great service by Callum in Nottingham store help me and was quick and efficient

March 13, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Nancy, thank you for your feedback. We’re delighted to hear that Callum at our Nottingham store made your experience fabulous. Wishing you a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Raheem was excellent

Raheem was excellent , his great customer service was greatly appreciated:)

March 12, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hello, Jusef! We’re thrilled to hear Raheem made such a positive impact during your visit. It’s wonderful to know his dedication and care left you feeling valued. 😇 -Prabhjeet

Rated 5 out of 5 stars

Switched to three today and got an…

Switched to three today and got an excellent contract thanks to Raheem, who made sure I got exactly what I was looking for. He was very friendly and patient with me.

March 10, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi there, welcome to the family and thanks for choosing us today. Great to hear Raheem was kind and attentive and helped you pick a plan that meets your needs. -Kishan

Rated 5 out of 5 stars

Surresh was great and friendly

Surresh was great and friendly

March 9, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

It’s wonderful to know Surresh created a welcoming experience for you. We truly value your encouraging words. -Suhaas

Rated 5 out of 5 stars

Suresh is such a beautiful customer…

Suresh is such a beautiful customer service person.
I was treated nicely and he maintained professional standards in resolving my issues and very supportive.

March 9, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Yay, Adefunke! We absolutely love hearing this 🎉 We're thrilled to know Suresh offered such attentive and efficient support, making your visit feel light‑hearted and positive. Wishing you great things ahead 💙 -Arvind

Rated 5 out of 5 stars

Straight to point

Straight to point

March 4, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Harjot, we’re glad our team kept things clear and efficient for you. Your feedback is greatly appreciated. -Suhaas

Rated 5 out of 5 stars

Excellent service from Suresh always.

Excellent service from Suresh always.

March 3, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Pamela, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

I did not know how to how about why my…

I did not know how to how about why my bill was going up but he was able to assist me with it and I was okay after _ great service from raheem

February 23, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Salomey! Thanks for your feedback, Raheem always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Yes ,I have received good service from…

Yes ,I have received good service from Raheem.

February 18, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Auxilia, thank you for sharing your experience! 🌈 We’re so pleased Raheem’s support left you feeling well looked after. 💕 -Shivam

Rated 5 out of 5 stars

Staff are always helpful

Staff are always helpful. I came in a few days ago and was served by Jasmine. Very polite and friendly and was quick to help me sort out my contract.

February 16, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Mary, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Amazing service

Staff was really friendly and welcoming, especially Raheem who went out of his way to help us and took his time to explain and answer all our questions.

February 17, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Zainab, thank you for sharing this! We’re so happy to hear you had amazing service. Raheem will be thrilled to know he made your visit so helpful and welcoming. 😊 -Ayesha

Rated 5 out of 5 stars

Raheem really looked after us today

Raheem really looked after us today, helping us replace a stolen phone and reactivating the sim. Gummy the manager also helped answer lots of questions. Great service all round.

February 13, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Jacqueline, thank you for your lovely review 🌟. We’re so pleased Raheem was able to help replace your phone and get your SIM reactivated quickly, and that Gummy took the time to answer all your questions. It’s great to know both provided such excellent service 💙. -Shivam

Rated 5 out of 5 stars

Awesome experience raheem gave

February 10, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Muhammad. It’s great to hear that Raheem provided the helpful service you needed to ensure a positive experience. -Kishan

Rated 5 out of 5 stars

Sim replacement

Very helpful thank you very much

February 10, 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Waseem, that’s delightful! We’re happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas

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