Absolutely SUPERB customer service from Danna ! She sorted me out straight away with a smile and no fuss! She is a complete whizz with phones and sims and was super helpful! Them Ali the manager came... See more
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Hello, I would like to thank you for the help of the Three of Oxford team, especially the NINO attendant, he was very helpful and helped me with the details for the exchange of a plan that fit me perf... See more
Company replied
Super fast professional service in store, I was rushing and needed someone to take over switching broadband and sim card quickly and Rodel made it seemless. Thanks so much!
Company replied
Abraham and Dana have been amazing helping me set up my esim!! Great service and personalities and made the process so easy to pick up on!
Company replied
Company details
About Three UK - 3Store Oxford Street East
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
160 Oxford St, W1D 1NF, Greater London, London, United Kingdom
- 02073230686
4.9
Excellent
568 reviews
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Experience was great
Experience was great. They are very supportive and communication is very great.
Daoud is very great guy with great work Experience.
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Jaimin, we're delighted to hear that Daoud gave you such friendly and supportive service. Thank you for the wonderful 5⭐ review!-Three Social Media Team
Danna was Amazing!
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Cesar, we’re glad to hear Danna made your experience such a great one. Thanks for sharing your feedback. - Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
This made our day ✨ Angelica. We’re pleased Daoud delivered such top‑tier support 🌟
- Three Social Media Team
Nino was very helpful and very fast
Nino was very helpful and very fast . Great job !!! I highly recommend
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi there, thank you for your feedback. We’re really glad to hear that Nino supported you so efficiently. It’s great to know the service felt quick and helpful. We appreciate your recommendation.
– Three Social Media Team
I got my new sim card today the guy…
I got my new sim card today the guy daoud guide me and he is very nice guy. I satisfied with his guidance. Thank you very much
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Love this energy 🎉 Vikram. We’re delighted Daoud’s expert guidance with your new SIM card made such a positive difference 🌟
- Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
Hi Gautam, thank you so much for the 5 ⭐! We’re thrilled to know Nino looked after you so well and made your visit such a positive one.
the best service we had in 3 store by…
the best service we had in 3 store by Danna
the nicest person i have ever met she is really helpful.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Simple, easy, sorted, Deepanshu! 🎉✨ We’re hyped Danna could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Danna provided an Exceptional service
Danna provided an Exceptional service! Very happy!
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Brenda, thank you for sharing this feedback! 😊 We’re thrilled to hear that Danna gave you such a fantastic experience.-Three Social Media Team
Had a wonderful experience at this…
Had a wonderful experience at this store. The staff, Danna was very welcoming and took her time to make sure I found the right option. It’s refreshing to receive such a friendly and efficient service. I would definitely recommend this shop if you are looking for a great customer service.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Sebastian, you’ve made our day ✨ We’re delighted that Danna and our team offered such thoughtful guidance to help you choose the ideal option. Your recommendation really means a lot to the team.-Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
Absolutely love hearing this 💫 Hector. We’re thrilled Danna’s support made such a positive difference 🌟
- Three Social Media Team
Prit is great !!
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Sweet, Ben! We’re so happy to hear that you had a wonderful experience with Prit. Thank you for the review! — Three Social Media Team
I was served by Nino and he was very…
I was served by Nino and he was very helpful and communicated clearly, and had a good sense of humour. I signed up to a new plan within minutes with all the information I needed.
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Joel 😊
Lovely to hear Nino made everything clear, helpful, and even a bit fun with his humour.
Great that you got your new plan sorted in just minutes.
Thanks for sharing your experience!
— Three Social Media Team
I had a great experience with Danna she…
I had a great experience with Danna she was helpful and very nice!
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Appreciate your review, Marisol! Glad to know you had a great experience and felt supported throughout. Sending good energy your way today.
Three Social Media Team
Excellent service all-around
Xavier was really helpful, ensuring I had all the information I need to renew my contract and upgrade my phone. He was personable, efficient and well informed.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Marina, thank you for sharing your 5 star experience. It’s fantastic to hear that Xavier made everything clear and straightforward while guiding you through your options.-Three Social Media Team
Danna
Danna, helped me purchase my phone, she gave me such an incredible experience and even gave me some really nice add on goodies.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Ligh 😊
Danna made your phone purchase feel super special.
Friendly help, smooth setup and even some fun extra goodies.
Love hearing she gave you such a great experience!
— Three Social Media Team
Excellent service
Excellent service, nino attended to each of my requests
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Karyme. Thank you for sharing your experience. We are pleased to hear that Nino took such good care of you and made sure every single one of your needs was fully looked after.— Three Social Media Team
Pleased by the interaction I had with…
Pleased by the interaction I had with Daoud, happy with the service provided and the new contract I have obtained.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Yannis, we’re truly pleased that Daoud made your contract process easy and stress free. Thanks so much for taking the time to share your review 🙌✨
-Three Social Media Team.
Xavier is great
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Renato, your ⭐⭐⭐⭐⭐ review is truly fantastic about Xavier! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Nino offered Excellent efficient and…
Nino offered Excellent efficient and easy to understand transfer of my mobile provider from Idmobile to 3
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Sweet, Andreas! We’re so happy to hear that you had a wonderful experience with Nino. Thank you for the review! — Three Social Media Team
Fabulous service by shop assistant…
Fabulous service by shop assistant named Zi.I am very pleased.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Superb, Artur! 🌟 A big shout out to Zi for making your experience truly exceptional. Thank you for your kind words! ☺️ - Three Social Media Team
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