Absolutely SUPERB customer service from Danna ! She sorted me out straight away with a smile and no fuss! She is a complete whizz with phones and sims and was super helpful! Them Ali the manager came... See more
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Hello, I would like to thank you for the help of the Three of Oxford team, especially the NINO attendant, he was very helpful and helped me with the details for the exchange of a plan that fit me perf... See more
Company replied
Super fast professional service in store, I was rushing and needed someone to take over switching broadband and sim card quickly and Rodel made it seemless. Thanks so much!
Company replied
ABRAHAM is a great guy we can make customer feel like 3 is best of all and suggesting offers and new updates well for me at Oxford store loved this catchup
Company replied
Company details
About Three UK - 3Store Oxford Street East
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
160 Oxford St, W1D 1NF, Greater London, London, United Kingdom
- 02073230686
4.9
Excellent
568 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amazing service from Zisan
Amazing service from Zisan. Best service Inhave ever received, took his time to make sure all my numbers were set up properly and fixed my home broadband
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey, John! We're absolutely thrilled to hear that Zisan delivered such thorough and dedicated support to get your mobile lines and home internet running perfectly. Your high praise means the world to our team. - Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
This made our day 🌈 Arshy. We’re pleased Daoud earned such wonderful praise 🌟
- Three Social Media Team
Daoud is an amazing staff
Daoud is an amazing staff, he explained and helped me with everything! 10/10!!
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Fahad, we appreciate you sharing your experience today, as Daoud did a fantastic job of detailing our options and ensuring you were fully looked after. — Three Social Media Team
Came to store for an upgrade because my…
Came to store for an upgrade because my phone was old and i left very happy with a new phone. I was served by Danna, she helped me a lot and was very nice to me and my partner!
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Juan, we’re glad you left feeling confident with your new device, and Danna made the upgrade process easy for you both. Thanks for the wonderful feedback! 🌟 — Three Social Media Team
Daoud is absolutely amazing at the…
Daoud is absolutely amazing at the Oxford Circus there branch. He is very friendly, attentive and genuinely cares about my needs as a customer. A fantastic human being with a smile on his face and assisted me in every single step during my contract renewal. What a fantastic customer service. Top top guy.
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Sherif, we’re really pleased to hear that Daoud made your visit to our Oxford Circus branch such a positive experience. It’s great to know you felt fully supported throughout your contract renewal, and we truly appreciate you taking the time to share your feedback with us 😊
-Three Social Media Team.
Reply from Three UK - 3Store Oxford Street East
Hi there, thank you for the fantastic feedback. We’re delighted to hear that Xavier delivered outstanding support and created a seamless experience for you.
– Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
Thank you so much, Pan! 🎉 We’re delighted Xavier could support you in just the way you needed. Wishing you a wonderful day! ☺️ — Three Social Media Team
Daoud was an amazing stuff !!Help us…
Daoud was an amazing stuff !!Help us with everything
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Rafa, we’re glad to hear that Daoud was able to assist you so thoroughly. Thank you for your kind words! 😊
-Three Social Media Team.
Great Service
Daoud was super friendly and helpful, helped me get my sim replaced and set up quickly
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Dylan, thanks for the lovely review. We’re pleased to know that Daoud delivered top tier assistance with your SIM replacement and completed your setup in no time.
— Three Social Media Team
I’m very pleased with the service I…
I’m very pleased with the service I received from Danna, the customer advisor at Three. She was ver professional and approachable. It was a very positive experience.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Oh wow, Juan! Thank you for sharing your thoughts about Danna. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
It was really fun
It was really fun. The man was really nice and friendly. Daoud was very nice and I had a great time and I now have a iPad so I’m very happy.thank you for the Service.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Suzan, thank you for the wonderful ⭐⭐⭐⭐⭐ review. We’re thrilled to hear that Daoud made the experience memorable and that you’re delighted with your new device.
Three Social Media Team
Awesome service from Afroman/ Daoud
Awesome service from Afroman/ Daoud - was able to get my internet back online and saved me money!
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Derek, this is fantastic to hear! We are so glad that Afroman/ Daoud looked after you so well, getting your connectivity completely restored while finding a great deal to reduce your monthly costs. Thank you for taking the time to share your experience.— Three Social Media Team
Danna was more than amazing
Danna was more than amazing! We have problem with phone she was so so sweet and helpful. This is why Three has to be so happy having these outstanding employees.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Paula, thank you for sharing your experience with us. We’re thrilled Danna delivered such exceptional care.-Three Social Media Team
Experience was great
Experience was great. They are very supportive and communication is very great.
Daoud is very great guy with great work Experience.
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hey Jaimin, we're delighted to hear that Daoud gave you such friendly and supportive service. Thank you for the wonderful 5⭐ review!-Three Social Media Team
Danna was Amazing!
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi Cesar, we’re glad to hear Danna made your experience such a great one. Thanks for sharing your feedback. - Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
This made our day ✨ Angelica. We’re pleased Daoud delivered such top‑tier support 🌟
- Three Social Media Team
Nino was very helpful and very fast
Nino was very helpful and very fast . Great job !!! I highly recommend
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Hi there, thank you for your feedback. We’re really glad to hear that Nino supported you so efficiently. It’s great to know the service felt quick and helpful. We appreciate your recommendation.
– Three Social Media Team
I got my new sim card today the guy…
I got my new sim card today the guy daoud guide me and he is very nice guy. I satisfied with his guidance. Thank you very much
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Love this energy 🎉 Vikram. We’re delighted Daoud’s expert guidance with your new SIM card made such a positive difference 🌟
- Three Social Media Team
Reply from Three UK - 3Store Oxford Street East
Hi Gautam, thank you so much for the 5 ⭐! We’re thrilled to know Nino looked after you so well and made your visit such a positive one.
the best service we had in 3 store by…
the best service we had in 3 store by Danna
the nicest person i have ever met she is really helpful.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Oxford Street East
Simple, easy, sorted, Deepanshu! 🎉✨ We’re hyped Danna could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
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