Three UK - 3Store Oxford Street East Reviews 

555
TrustScore 5 out of 5

4.9

160 Oxford St, W1D 1NF Greater London, London, GB


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Rated 5 out of 5 stars

Super fast professional service in store, I was rushing and needed someone to take over switching broadband and sim card quickly and Rodel made it seemless. Thanks so much!

Company replied

Rated 5 out of 5 stars

ABRAHAM is a great guy we can make customer feel like 3 is best of all and suggesting offers and new updates well for me at Oxford store loved this catchup

Company replied

Rated 5 out of 5 stars

Rodel has been incredibly helpful and patient, explaining everything in great detail and offering me the best deals. I am very grateful for his help and very happy with thr service I have received.

Company replied

Rated 5 out of 5 stars

Abraham was very helpful, & as visitors to UK made sure our phones were set up for what we needed. He was very friendly, helpful & knowledgeable, much appreciated.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Oxford Street East

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 160 Oxford St, W1D 1NF, Greater London, London, United Kingdom

  • 02073230686

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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4.9

All reviews

(555)

33,469 reviews in the last 12 months

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Rated 5 out of 5 stars

that’s a amazing people who work here

that’s a amazing people who work here, nino is amazing!!!

August 28, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Maria, that’s wonderful! We’re happy that Nino and the team were able to provide such excellent support. Thank you for sharing this amazing 5 star review!-Three Social Media Team

Rated 5 out of 5 stars

Abraham helped us out and was very…

Abraham helped us out and was very sweet and guided us with the entire process.

August 26, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

That's brilliant, Elysian 🌟 Abraham's kind approach and steady guidance clearly made the whole experience a positive one 💫

- Three Social Media Team

Rated 5 out of 5 stars

Abraham was a great help and the entire…

Abraham was a great help and the entire prosses was quite smooth.

August 26, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Sara, many thanks for your feedback. We're glad Abraham was able to guide you through the process and provide a positive experience. Hearing that everything went seamlessly is exactly what we aim for.
– Three Social Media Team

Rated 5 out of 5 stars

Top service from Zisan

August 25, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Love the energy and feedback, Betty! Zisan is truly our champ. See you soon! 😉 - Three Social Media Team

Rated 5 out of 5 stars

Amazing

Everything went quick and easy

August 25, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Woohoo 🎉 Ksesha, we're thrilled everything fell into place so effortlessly and left such a positive impression 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient

August 25, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Jeane, thank you for the positive note. We’re happy everything was completed promptly and with care. — Three Social Media Team

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient

August 25, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hello Chenille, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review!
- Three Social Media Team

Rated 5 out of 5 stars

Amazing service from Xavier

Xavier was very very friendly and amazing, honestly had a very good experince he was helpful and answered all my questions. I had a bad experience with customer service on the phone and he most definitely made up for that!

August 24, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Otis, thank you for sharing your experience. Xavier’s dedication in guiding you through your queries helped create a refreshing change, and we’re pleased to know your interaction left you feeling valued. — Three Social Media Team

Rated 5 out of 5 stars

Abraham helped me a lot and I got my uk…

Abraham helped me a lot and I got my uk number straight away!

August 24, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Vicky, thanks for the fantastic 5⭐ review. We’re delighted Abraham provided such a smooth and helpful experience. -Three Social Media Team

Rated 5 out of 5 stars

Good experience

Very nice of Nino

August 24, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Oh wow, Jiarou! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Abraham was very helpful and kind

Abraham was very helpful and kind. Thank you for your help.

August 24, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Absolutely fabulous Bedoor! We’re glad Abraham was able to provide you with such great support. Thank you for taking the time to leave us a 5⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Quick easy and straightforward

Quick easy and straightforward, Abraham was very helpful

August 24, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey there, we’re so glad you’re happy with our service from Abraham, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Service was really quick and Xavier was…

Service was really quick and Xavier was really kind and polite and made the experience better

August 24, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Fatima, thanks for the glowing 5⭐ love. We're glad to know that Xavier delivered quick and outstanding assistance, creating a seamless experience for you.
-Three Social Media Team

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service skills, Danna answered all of our questions and help us solve a lot of our problems, she was recommended to us from another store

August 22, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Luz, it’s wonderful to hear Danna supported you so well and was able to help with everything you needed. We really appreciate your kind words and the recommendation. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Just left the store very happy Danna…

Just left the store very happy Danna helped set up my new phone and she was lovely!

August 21, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Ahmed, we appreciate your kind words. The support provided by Danna helped make setting up your new phone a smooth experience, and we’re pleased you enjoyed your interaction. — Three Social Media Team

Rated 5 out of 5 stars

Verry good and helpfull

Verry good and helpfull

August 21, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thanks for sharing this, Comerade. We’re glad the support you received felt clear and reassuring. Have a great day.
— Three Social Media Team

Rated 5 out of 5 stars

Extremely helpful staff in this store

Extremely helpful staff in this store! Was having a lot of stress with a different provider and Nino made this experience seamless and easy, thank you!

August 21, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Jess, thanks for your review. We’re really glad to hear Nino was able to make your visit feel smooth and supportive, especially after the challenges you had with your previous provider 🌟
-Three Social Media team.

Rated 5 out of 5 stars

Great service and knowledge!!

Great service and knowledge!!! Thank you Abraham, would thoroughly recommend

August 20, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Cara, we’re pleased to hear that Abraham created a positive and supportive experience. Thank you for the dazzling 5⭐ review.-Three Social Media Team

Rated 5 out of 5 stars

Worked with Nino on purchasing a new…

Worked with Nino on purchasing a new tablet on a plan. Very helpful and useful and made everything easy for me. Definitely recommend

August 20, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

We appreciate your brilliant feedback, Jay. It’s great to know Nino’s support and clear guidance helped you choose the right tablet with ease.
— Three Social Media Team

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