Chloe was amazing. I didn’t felt rushed and she was so patient, explaining all the options and giving me the best deals. She also explained that if I want to buy a new phone I can have advantages by b... See more
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Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our fa... See more
Company replied
We were served by Chloe and she was absolutely amazing Taking care of all our contract renewal, getting us the best deals She was very helpful and knowledgeable
Company replied
Jerome was extremely helpful and professional! We are very happy with the service. Jerome clarified for us anything that we wanted to know and we sorted everything out quickly.
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Company details
About Three UK - 3Store Oxford (Westgate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit U49, 234 The Westgate, OX1 1PE, Oxford, South, United Kingdom
- 01865247021
4.9
Excellent
80 reviews
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Jahlecia and Chloe been absolutely…
Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our family!I would strongly recommend them to anyone! They made whole experience so positive and above our expectations!! Thank you so much. I will definitely stay with Three provider for more years only thanks to them!
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey Agnieszka, thank you for your feedback! It’s fantastic to hear that Jahlecia and Chloe explained everything clearly and found a great deal for your family at our Oxford store. 🙌 -Veronica
Reply from Three UK - 3Store Oxford (Westgate)
Hi Jo! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
JAMES IS MY HERO
JAMES IS MY HERO
I came with a broken phone and he helped me replace it and not charge me too much extra
Im very happy
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi Mariama. We’re delighted James gave you all the help and support throughout. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Chis has done an absolutely amazing job…
Chis has done an absolutely amazing job in a stressful time! Top customer service!
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
That’s fantastic, Harry! It feels amazing to know Chris was able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible 5⭐ review! -Neha
Reply from Three UK - 3Store Oxford (Westgate)
Hi Yuliya 👋 Thank you so much for sharing your experience. We're thrilled you enjoyed our prompt efficiency and received stellar care at our highly accessible store. -Arvind
Brilliant service every time at Oxford…
Brilliant service every time at Oxford branch Westgate
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Wow, Julian! It feels incredible to know our colleague at the Oxford Branch, Westgate made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Chlorine really helped me fixed my…
Chlorine really helped me fixed my charging port and got me on a better plan thank you!
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks so much, Jonathan! We’re delighted you had such a positive experience with Chlorine, and your kind words mean the world to our team 😊. -Neha
James and Jahlecia gave great service…
James and Jahlecia gave great service yesterday and i really love my new phone
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thank you so much for the great feedback, Ammar! We’re really glad to hear James and Jahlecia gave you excellent service and helped you get a phone you love. We’ll make sure they see your kind words. -Ayesha
Excellent service from James & Chris at…
Excellent service from James & Chris at 3 mobile in the Westgate centre.
They gave good advice and were extremely knowledgeable and helpful and set me up for my move to Spain.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey Bernadette, it’s fantastic to hear how James & Chris your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Zayn was amazing
Zayn was amazing
Very professional and understanding
Good on you buddy 👏
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi Ali, thank you for your 5⭐ review! It's fantastic to hear that you received excellent support from Zayn. -Afaq
They were extraordinarily helpful in…
They were extraordinarily helpful in here - helped me upgrade my plan and get the right contract I needed. Highly recommend!!
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hello there! We’re so happy to hear that you had an amazing experience with us. Thank you for the 5⭐ review! It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha
Very good service
James was spot on,helped us get new phones and helped with data transfer
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Neil, we really appreciate your feedback. It’s wonderful to hear James guided you through the upgrade and ensured your data was transferred smoothly. -Shivam
Good service
I had a very good experience in the shop with James,unfortunately I was unable to get the phone I applied for but he set me a good deal on a Sim card I'm only paying 16 for unlimited data plan which is cheaper than my previous plan with Vodafone and I get more data
Thank you I am very grateful
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Mohiuddin, we’re pleased to hear James’s support helped you secure a plan that suited your needs. We appreciate your kind words and thank you for sharing your experience. -Suhaas
Reply from Three UK - 3Store Oxford (Westgate)
Hi there, it’s great to hear you’re having a positive experience with us and we’ll definitely keep aiming for that same high standard. -Kishan
Chloe was very helpful and kind setting…
Chloe was very helpful and kind setting up my broadband and phones will come again!
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
We’re thrilled to hear this! 🌼 Chloe will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Mr Carciu! 🥰 -Kashish
My experience today was so impressive
My experience today was so impressive, I attended by a very nice gentleman name james, I bought a new phone on contract with a promo price and I am so happy going home, I will use this opportunity to thank 3 for such a nice staff, thank you.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Festus, thank you for sharing this. James made sure everything was handled with real care, guiding you through your new phone choice and ensuring you left feeling confident and excited. Hearing how positive your visit was truly makes our day. -Manavata
Helpful team always get sorted thanks…
Helpful team always get sorted thanks so much
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Edmond, your feedback truly stands out. The dedication and efficiency shown by the team clearly turned your visit into a seamless and reassuring moment. -Manavata
Fantastic customer service
I wanted a phone upgrade & was served by Jomir . Nothing was too much trouble. He got me a fantastic deal on a new phone & was so kind & patient especially as I am a techno phobe. All the store staff were friendly too - all in all a great experience.
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thank you for your review, Ann! 🌟 Jomir and the entire team are thrilled to know you had such a positive experience with your upgrade 📱✨ -Veronica
Chole was excellent
Chole was excellent. Very knowledgeable and helped with all the questions I had. Successfully acquired a new phone and plan with minimal fuss. Highly recommend.
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey Jessica, thanks for sharing your lovely experience! 🎯 We're glad that Chole's clear guidance made your visit positive and helped you choose the phone and plan that suited you best. Enjoy your new phone 😊 -Arvind
Brilliant service in store and I would…
Brilliant service in store and I would highly recommend coming here for any issues and network, the staff, especially Jahlecia, are extremely helpful and I am happy with my service
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Wow! 🎉 Amazing, Zuhura! It’s great to know that Jahlecia was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish
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