Chloe was amazing. I didn’t felt rushed and she was so patient, explaining all the options and giving me the best deals. She also explained that if I want to buy a new phone I can have advantages by b... See more
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Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our fa... See more
Company replied
We were served by Chloe and she was absolutely amazing Taking care of all our contract renewal, getting us the best deals She was very helpful and knowledgeable
Company replied
Jerome was extremely helpful and professional! We are very happy with the service. Jerome clarified for us anything that we wanted to know and we sorted everything out quickly.
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Company details
About Three UK - 3Store Oxford (Westgate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit U49, 234 The Westgate, OX1 1PE, Oxford, South, United Kingdom
- 01865247021
4.9
Excellent
80 reviews
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Hassan was very helpful and helped me…
Hassan was very helpful and helped me get a 17 pro max good customer service
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Tsitsi, we’re pleased Hassan’s dedication ensured you had a seamless experience. We hope you’re enjoying your new device 😊. -Suhaas
Jerome was an absolute pleasure to deal…
Jerome was an absolute pleasure to deal with very helpful and committed to the job honestly I left the store with a good understanding of how to work out sim plans very efficiently and get the best rates he’s the man to speak to if you need to ask questions he’s your man to answer them all :)
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Fantastic customer service from Chloe…
Fantastic customer service from Chloe very helpful and very friendly
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey Kennedy, we’re thrilled to hear Chloe made such a positive impact on your experience. Thank you for this amazing 5⭐ review! -Veronica
James is a very good
James is a very good, knowledgeable sales person who was very patient in his attendance to my queries today. I came away with much more products to suit my needs than I anticipated at a very good deal because of his proactiveness. James you truly are a star employee. Thank you.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thank you for the review, Abigail! We truly appreciate you sharing your experience. It’s wonderful to hear that James helped you secure a deal that met your expectations. 🎉 -Neha
Chris in the Oxford store was so…
Chris in the Oxford store was so helpful. After MANY frustrating phone calls with Three customer service over years, Chris was able to usefully explain my issue and got me the right plan for my needs. I reluctantly let go of my previous plan but with confidence that it was getting me the service I need.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Holly! So glad Chris in the Oxford store got everything clear, sorted, and set you up with a plan you feel good about. 😊 Thanks for sharing your experience with us! -Ayesha
James was great
James was great in store today we had a really good experience and helped me and my partner with getting a new tablet after some issues due applying we were able to leave happy
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thank you for sharing this lovely feedback, Lillian! We're really pleased to hear James was supportive in helping you get the best deal and took the time to assist you both properly. Hope you have a great day! 😊 -Neha
I am happy and please with the service…
I am happy and please with the service received today. I am happy that my new plan allows me to use it in Vietnam when I visit again.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi Phuong, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet
Thiago was an amazing help sorting out…
Thiago was an amazing help sorting out my new phone and contract. Super easy and helpful. Would recommend this store to any in Oxford
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thank you for sharing such a great experience, Martin! Thiago did an awesome job getting you set up, and we truly appreciate your recommendation! ✨ -Veronica
Superb help support and service from the team
Superb help and support from the moment I phoned to waking through the door. I had my phone stolen at Gatwick airport and Zayn and Hassan went way over and above to help me. The service was friendly and helpful and they took a huge amount of care to support me and get me a temporary solution until my SIM could be replaced. Loved the service so much I bought doughnuts and muffins for the team!
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Oh we are so sorry to hear that you were the victim of theft, Amanda.
We're delighted that Zayn and Hassan were able to support you so well at such a stressful time. We're sure that they were very happy with the doughnuts and muffins 😋 So kind! -Jade
Jomir Oxford Branch was great and…
Jomir Oxford Branch was great and helpful. Also, Thiago did a wonderful service for us. Thanks for the arrangements.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Zain was very helpful he fixed my phone…
Zain was very helpful he fixed my phone im so grateful for him. A great worker you have in Zain. Thank you
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Has a wonderful customer service and is…
Has a wonderful customer service and is very knowledgeable about his job.He assisted us very much and gave us same extra service for the available offers and renewal of contracts. We give credits to Jomir for the day thanks.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Markus has been great
Markus has been great, very efficient quick , found me the right phone for me in minutes and dealt in professional manner.
Great asset to a Oxford team.
Far superior service than with previous providers.
Thanks
Adam
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Helpful and quick!
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey Anthony, we’re happy to hear that you had an amazing experience with us. Thank you so much for the 5⭐ review! -Neha
Great customer service and very helpful…
Great customer service and very helpful staff explaining what I needed to do. Better deals, offers and faster phone number transfer than EE. Would definitely recommend. Markuss helped me upgrade my Galaxy S10 to Galaxy S25 Ultra and was very clear and helpful with each step.
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
What a fantastic 5⭐ review, Archie! Thanks for taking the time to share this with us! Great work Markuss 🎉 -Jade
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very happy lots of help everytime I come
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Thanks! Your review is really appreciated. -Pete
Amazing experience truly satisfied with…
Amazing experience truly satisfied with the service.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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