Chloe was amazing. I didn’t felt rushed and she was so patient, explaining all the options and giving me the best deals. She also explained that if I want to buy a new phone I can have advantages by b... See more
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Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our fa... See more
Company replied
We were served by Chloe and she was absolutely amazing Taking care of all our contract renewal, getting us the best deals She was very helpful and knowledgeable
Company replied
Jerome was extremely helpful and professional! We are very happy with the service. Jerome clarified for us anything that we wanted to know and we sorted everything out quickly.
Company replied
Company details
About Three UK - 3Store Oxford (Westgate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit U49, 234 The Westgate, OX1 1PE, Oxford, South, United Kingdom
- 01865247021
4.9
Excellent
80 reviews
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Chloe was excellent at helping me to…
Chloe was excellent at helping me to switch plans and sorting accounts!! Thank you!
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Thanks! Your review is really appreciated. -Pete
Markuss was extremely helpful.
Markuss was extremely helpful.
So knowledgeable that it astounded us. Made the process so much easier for us.
Excellent service.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The patience of the customer service…
The patience of the customer service officer to explain in details every information we required and also being able get the phone and a fair sim package deal.
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Thanks! Your review is really appreciated. -Pete
Good customer service
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Oxford (Westgate)
Hi Miguel, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Oxford (Westgate)
That means so much to us, Holly :) Thank you -Scott
Good service Iam happy thank you.
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hello Mohamed, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Zayn was incredibly helpful and patient…
Zayn was incredibly helpful and patient with me. I spent a good while trying to figure out the best deal and the right option for my business, and he didn’t rush me once. He explained everything clearly, answered all my questions, and made sure I was fully comfortable before making a decision. In the end, I was genuinely satisfied with the outcome, and I’ll definitely be going back to him for any future devices.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks for your feedback, Ebony, and it's lovely to hear that you enjoyed great customer service from Zayn with your Business query. We appreciate you taking the time to share this with us. -Michael
Good service instore
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks for this fantastic 5⭐ review, Frank. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Set up my new phone and helped a lot…
Set up my new phone and helped a lot will go back!
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks for this fantastic 5⭐ review, Andrene. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Sorted my sim out and gave me more data…
Sorted my sim out and gave me more data lovely girl
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
That's superb, Richard! Thank you for the great review :) -Scott
Helpful and friendly
Helpful and friendly. I saved money and also received good advice.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Brilliant staff
Brilliant staff, two chaps very friendly, managed to organise & sort what I needed very quickly.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
That sounds like a great experience, Christopher. Thank you for the 5 stars :) -Scott
Fantastic gentlemen
Fantastic gentlemen, Thiago .
Really appreciate the service provided
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent customer service and great…
Excellent customer service and great support. Knowledgeable, helpful and friendly.
Highly recommended.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hey.
Thanks! Your review is really appreciated. -Pete
Helpful service at the Oxford store
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks for this amazing 5⭐ review, Pauline. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Disabilities welcome!
The team at my local store are always helpful kind and patient which is always positive given my audhd.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks for this amazing 5⭐ review, Natasha. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Helpful staff and happy
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Thanks for this amazing 5⭐ review, Beatrice. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Chris in Oxford branch was really helpful
Chris in Oxford branch was really helpful in sorting out my phone after going onto a new sim switch. Thank you.😀
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I have had an excellent experience at 3…
I have had an excellent experience at 3 store Oxford. Jomir has attended to me very professionally and kind , explaining to me the process of getting a new phone. It's been quick and easy. I look forward to enjoying my new phone and Three Sim mobile network. Thank you SO MUCH
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Oxford (Westgate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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