Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
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See what reviewers are saying
Sam at the mall store made our visit easy and straightforward. Very friendly and knowledgeable and answered all our questions happily. Purchased two new phones. Great customer service 🌟
Company replied
Jake the sales consultant was very helpful with sorting out new contracts for myself and my son, finding us the best contracts for our phones. He was very friendly and professional. Great customer s... See more
Company replied
Madeline was very helpful. She gave us lots of knowledge and information on the best deals for the both of us and was very patient with us in deciding what phones were best for us. She insured we were... See more
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Company details
About Three UK - 3Store Plymouth
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, United Kingdom
- 01752664058
4.8
Excellent
92 reviews
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Reply from Three UK - 3Store Plymouth
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Came in with an issue that a differrnt…
Came in with an issue that a differrnt supplier would not fix, kieran fixed this issue and got me a great deal with threr
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi.
Thanks! Your review is really appreciated. -Pete
Excellent service. Excellent deal
Dave was extremely helpful and worked with my Wife and I to get us two brilliant, fit for purpose, deals.
Thank you, Dave.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Really simple and easy to transact and…
Really simple and easy to transact and keep my number. Broadband services are great too.
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Plymouth
Hi there, we're so happy to hear Kieran gave you an experience worthy of 5 stars, this is what we strive for with all our customers! -John
Quickly fixed…
Sam at Plymouth shop quickly easily sorted a glitch for me. Thank you.
David Hickman
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi David, Thanks so much for the 5 ⭐ review! It’s brilliant to hear that Sam at our Plymouth store resolved that technical issue for you so quickly and easily. We really appreciate you sharing your positive experience with us. -Kishan
This three store is always very helpful…
This three store is always very helpful and friendly.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hey Janna, that’s fabulous! We’re thrilled to hear you had a great experience at our store. Thank you for sharing this amazing 5⭐ review! -Veronica
Great experience
Great experience! Joshe was amazing very helpful and patient with us. Explained everything and was happy to answer all our questions. I highly recommend this branch. Thank you Joshe.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Top notch service as ever
Top notch service as ever. Always looking after me and good to see a safe place for an older generation to get support
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
That's great to hear, Brian -Maxine
Keiran was super helpful
Keiran in Plymouth was super helpful! Found us the best deals and didn't make us feel rushed at all. Went above and beyond. Very happy with the new phones.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
I visited the Plymouth drakes circus…
I visited the Plymouth drakes circus store on numerous occasions to sort out a Internet and sims contract for me and my children, Jordan who we saw every time was extremely helpful in sorting everything out for me, Can't thank him enough 🌟🌟🌟🌟🌟
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thanks for your feedback, Sarah, and it's lovely to hear that you enjoyed great customer service during your store visit. We hope you and your children enjoy your new plans and appreciate you taking the time to share this with us. -Michael
David Hewitt was amazing after I was…
David Hewitt was amazing after I was let down by ee I pop into 3 and he sort it out and if there was more people like him you would never get any complaints
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thanks for this amazing 5⭐ review, Lee. We really do appreciate you taking the time to send this over! Great work David 🎉 -Jade
Best decision to go to Three …
Thank you to Jess who was very kind in helping set up my new phone from scratch. As someone who's older. I haven't a clue. Visiting my network I was shocked at the lack of services and going into Three in the mall was the best decision I've made. Jess helped put my mind at ease and was extremely patient and helpful. I've now switched over and will recommend my friends to do the same.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thank you for a wonderful review, Janet. We know that the features on phones can be a fuss so are honoured to offer you assistance whenever you need it. We're thrilled Jess was able to give you a patient and pleasant experience in store. If you ever need any help going forward you just let us know! Welcome to Three :) -Scott
Jennifer was very welcoming and took…
Jennifer was very welcoming and took alot of trouble to listen and give very helpful advice.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
That's superb, Peter. It's so important to feel heard and understood, so we're pleased Jennifer was attentive and respected your time :) Thank you for the kind review -Scott
Quick and easy
Quick and easy to sort my contract out. The guy in the store (Plymouth) ensured I got a good deal and saved me having to move contracts. I have been with three for ages and signal is always decent, but good to see the support is good too.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Can’t complain
Can’t complain, they are always happy to help out, and there’s good deal.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hey Amelie, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
What an absolute pleasure ask for…
What an absolute pleasure ask for Jordan.
Above and beyond, every thing explained in detail if necessary made moving to 3 easy with the right products for me at a great price.
Big thanks Jordan.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Maddi is lovely and super helpful for…
Maddi is lovely and super helpful for my visit in Plymouth
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thanks for this fantastic 5⭐ review, Octavia. We really do appreciate you taking the time to send this over! Great work Maddi 🎉 -Jade
In the Plymouth store Jennifer was…
In the Plymouth store Jennifer was extremely helpful helping my elderly grandma fix her phone that had issues with apps/virus. Thank you so much for the great service
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thanks for this amazing 5⭐ review, Jennifer. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Outstanding,quick and easy
Josh did an outstanding job at organising my new phone, gave me a great deal and service with a smile! Thank you for making it easy and quick. Will recommend to all!
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Thanks for this amazing 5⭐ review, Mr Thomas. We really do appreciate you taking the time to send this over! Well done Josh 🎉 -Jade
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