Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
Company replied
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See what reviewers are saying
Sam at the mall store made our visit easy and straightforward. Very friendly and knowledgeable and answered all our questions happily. Purchased two new phones. Great customer service 🌟
Company replied
Jake the sales consultant was very helpful with sorting out new contracts for myself and my son, finding us the best contracts for our phones. He was very friendly and professional. Great customer s... See more
Company replied
Madeline was very helpful. She gave us lots of knowledge and information on the best deals for the both of us and was very patient with us in deciding what phones were best for us. She insured we were... See more
Company replied
Company details
About Three UK - 3Store Plymouth
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, United Kingdom
- 01752664058
4.8
Excellent
92 reviews
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Reply from Three UK - 3Store Plymouth
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Plymouth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very helpful staff member who did…
Very helpful staff member who did everything for us
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Went in to get a new plan
Went in to get a new plan, was offered a great price that fit my needs
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great experience
Had a great experience with kieram in store, helping me get roaming on my plan
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Visited three store today to talk about…
Visited three store today to talk about upgrade options Jordan was honest and talked me through options and I walked out with a new phone and watch very happy with service thank you
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Kind service
Thank you to Ollie who helped me well. I had a few issues getting my apps and phone working. Sorted it no problem!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Top service in Plymouth store
Jake was very patient and an excellent communicator. He was very patient without being patronising.
I am looking forward to getting started with my new phone
Teresa Barrett
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
5 pound sim scam
Signed a contract 3.5 years ago was scamed into taking a additional 5 pound sim card that would lower the overall contract by 2 pounds a month for 2 years. Sounds great still paying for this 5 pound a month sim 3.5 years later although the actual contract they registered my email, on the 5 pound they "forgot" so can not cancel it without going into a Three store and getting them to do their job properly. Never even activated this sim but will have to keep paying for another couple of months. Recommend anyone else
October 13, 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
We're sad to hear about the issue and frustration you've faced regarding the additional SIM card. We can certainly understand your annoyance at being charged for a service you didn't use and the difficulties you've encountered when trying to cancel it.
We hope the store around able to help identify the account details so that you can arrange to get it cancelled.
Thank you for taking the time to share your experience. We appreciate the feedback as it helps us to review our sales and support processes. -Pete
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