Three UK - 3Store Redcar Reviews 111

TrustScore 5 out of 5

4.9

Unit 2, Regents Place, TS10 3FB Redcar, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more

Company replied

Rated 5 out of 5 stars

I've just added a tablet to my phone contract and, as usual, the fantastic staff at the Redcar store have been incredibly helpful. Paula helped me this time and she is extremely knowledgeable and skil... See more

Company replied

Rated 5 out of 5 stars

Josh was very helpful got a new phone and tablet great servicr would reccomend

Company replied

Rated 5 out of 5 stars

All members of staff were super helpful and extremely patient. I've been putting off changing my phone for such a long time as I thought it would be too complicated- staff made everything so easy and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redcar

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom

  • 01642471303

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh was very helpful got a new phone…

Josh was very helpful got a new phone and tablet great servicr would reccomend

May 15, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Really appreciate your message, Karen. Fantastic to know Josh helped you sort out a new phone and tablet with service you’d happily recommend. -Manavata

Rated 5 out of 5 stars

Naomi was very helpful in store today…

Naomi was very helpful in store today helping with my phone

May 12, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for taking the time to leave this feedback, Graham! Naomi will be thrilled to know her support made a difference. 😊 -Veronica

Rated 5 out of 5 stars

Great service from sarah

May 12, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Absolutely fabulous, Margaret! We’re glad Sarah was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Great service in Redcar

Great service in Redcar

May 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, Sandra! We’re so glad you had great service in Redcar. The team will love hearing this. -Ayesha

Rated 5 out of 5 stars

Josh was veey helpful sorted my new…

Josh was veey helpful sorted my new phone deal and set the phone up for me

May 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi, Peter! We’re thrilled to hear that Josh took such good care of you. It’s great to know he could get your new phone deal sorted and everything set up so you were ready to go. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Always fantastic service in store from…

Always fantastic service in store from Sarah thank you

May 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, David, for sharing such wonderful feedback. We're delighted to hear that Sarah provided you with clear and excellent service at our store. 😇 -Prabhjeet

Rated 5 out of 5 stars

Josh sorted my new phone set it all up…

Josh sorted my new phone set it all up very helpful

May 8, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi John. We are pleased to hear that Josh provided the support needed to get your latest device ready for use. It is great to know the transition went smoothly. -Kishan

Rated 5 out of 5 stars

Paula was very helpful

May 7, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Karl, it’s brilliant to hear that Paula provided such a positive experience. We’re glad that everything was handled so helpfully for you!

Rated 5 out of 5 stars

Popped into my three store as was…

Popped into my three store as was having trouble with my cookies they where absolutely amazing sorted my probkem in minuets would recomend three store to everyone as customer service could not get any better thanks paula

May 6, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Wow, Kelly! Your review is next level awesome! 🎉 Huge shout out to Paula for making it unforgettable. Many thanks 😉 -Kashish

Rated 5 out of 5 stars

Great service from Paula

Great service from Paula, helped me with my phone as I was constantly getting spam notifications

May 6, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Tony! It’s brilliant to hear that Paula was able to step in and get your device back to its best. We’re glad we could help clear up those unwanted alerts so you can enjoy your phone in peace again. -Kishan

Rated 5 out of 5 stars

Great seevice

Great service by Taylor helped fix my phone

May 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Sandra, we’re thrilled to hear this! 💙 Taylor made everything smooth and hassle free by fixing your phone. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Josh was very helpful

Josh was very helpful,good listener,patient and very knowledgeable made me feel comfortable and at ease

May 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Steven, we’re thrilled to hear Josh delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Great service got new broadband staff…

Great service got new broadband staff where very helpful

May 4, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you so much for the amazing review, John! 🌟 We’re thrilled that our team took such excellent care of you. -Veronica

Rated 5 out of 5 stars

Josh is very helpful sorted my new…

Josh is very helpful sorted my new deals out

May 4, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

That’s what great service looks like, John! Huge thanks for the shout-out to Josh, we’re proud he made your experience so special. -Ashifa

Rated 5 out of 5 stars

Josh was brilliant with me,explained…

Josh was brilliant with me,explained evening very well always helpful as always

April 23, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

That’s wonderful to hear, Linda! ✨ A big shoutout to Josh for providing outstanding support, and thank you for sharing your lovely feedback. 😊 -Maryalex

Rated 5 out of 5 stars

Brilliant service in store today by…

Brilliant service in store today by naomi

April 21, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Janet, we’re thrilled that Naomi delivered exceptional support! Thank you for taking the time to leave us a 5⭐ review. -Maryalex

Rated 5 out of 5 stars

Very professional and very helpful from…

Very professional and very helpful from Rebecca in store

April 21, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Rosemary, thanks for sharing your feedback 😊 It’s great to know your visit to the store went well and that Rebecca made a real difference -Shivam

Rated 5 out of 5 stars

Brilliant service about our plans in…

Brilliant service about our plans in store

April 18, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey, Susan! We’re so pleased to hear you had a brilliant in‑store experience discussing our plans. It’s great to know our team made everything clear and helpful for you. 😇 -Prabhjeet

Rated 5 out of 5 stars

Naomi was Very helpful in-store today…

Naomi was Very helpful in-store today helping me with my phone

April 18, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, John! 💛 Your 5⭐ feedback for Naomi is the kind of news we love to celebrate. We’re so glad she made your visit exceptional! -Ayesha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look