Three UK - 3Store Redcar Reviews 

179
TrustScore 5 out of 5

4.9

Unit 2, Regents Place, TS10 3FB Redcar, North, GB


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Rated 5 out of 5 stars

Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more

Rated 5 out of 5 stars

Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service

Company replied

Rated 5 out of 5 stars

Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more

Company replied

Rated 5 out of 5 stars

REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redcar

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom

  • 01642471303

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

31,030 reviews in the last 12 months

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Rated 5 out of 5 stars

Josh sorted phone and broadband out…

Josh sorted phone and broadband out helped me set up would recommend

May 19, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Vera, we’re glad Josh could help get your phone and broadband set up and make sure everything was ready for you. -Kishan

Rated 5 out of 5 stars

Great service from Taylor

Great service from Taylor

May 19, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Pauline, it’s great to hear Taylor delivered such a strong experience and made a positive impression with their service. -Shivam

Rated 5 out of 5 stars

Josh waa very helpful sorted my new…

Josh waa very helpful sorted my new phone and deal out great help

May 18, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Really good to hear this, Benita! 😊 We’re glad Josh made everything straightforward and got you sorted with your new phone and deal. Thanks for sharing! -Samad

Rated 5 out of 5 stars

Josh sorted my phone out ready for…

Josh sorted my phone out ready for abroad very helpful

May 18, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for this fantastic 5⭐ review, Susan! We’re delighted Josh got everything sorted for your device before your upcoming trip. -Maryalex

Rated 5 out of 5 stars

Josh here's me with issue I had very…

Josh here's me with issue I had very helpful

May 16, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Susan, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Josh. -Prabhjeet

Rated 5 out of 5 stars

Josh was very helpful in sorting my…

Josh was very helpful in sorting my phone would reccomend

May 16, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Mavis, thank you for the amazing ⭐⭐⭐⭐⭐ rating! We're so glad Josh made everything go smoothly for you. Your recommendation keeps us smiling.😊 -Maryalex

Rated 5 out of 5 stars

Josh was very helpful got a new phone…

Josh was very helpful got a new phone and tablet great servicr would reccomend

May 15, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Really appreciate your message, Karen. Fantastic to know Josh helped you sort out a new phone and tablet with service you’d happily recommend. -Manavata

Rated 5 out of 5 stars

Naomi was very helpful in store today…

Naomi was very helpful in store today helping with my phone

May 12, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for taking the time to leave this feedback, Graham! Naomi will be thrilled to know her support made a difference. 😊 -Veronica

Rated 5 out of 5 stars

Great service from sarah

May 12, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Absolutely fabulous, Margaret! We’re glad Sarah was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Great service in Redcar

Great service in Redcar

May 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, Sandra! We’re so glad you had great service in Redcar. The team will love hearing this. -Ayesha

Rated 5 out of 5 stars

Josh was veey helpful sorted my new…

Josh was veey helpful sorted my new phone deal and set the phone up for me

May 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi, Peter! We’re thrilled to hear that Josh took such good care of you. It’s great to know he could get your new phone deal sorted and everything set up so you were ready to go. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Always fantastic service in store from…

Always fantastic service in store from Sarah thank you

May 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, David, for sharing such wonderful feedback. We're delighted to hear that Sarah provided you with clear and excellent service at our store. 😇 -Prabhjeet

Rated 5 out of 5 stars

Josh sorted my new phone set it all up…

Josh sorted my new phone set it all up very helpful

May 8, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi John. We are pleased to hear that Josh provided the support needed to get your latest device ready for use. It is great to know the transition went smoothly. -Kishan

Rated 5 out of 5 stars

Paula was very helpful

May 7, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Karl, it’s brilliant to hear that Paula provided such a positive experience. We’re glad that everything was handled so helpfully for you!

Rated 5 out of 5 stars

Popped into my three store as was…

Popped into my three store as was having trouble with my cookies they where absolutely amazing sorted my probkem in minuets would recomend three store to everyone as customer service could not get any better thanks paula

May 6, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Wow, Kelly! Your review is next level awesome! 🎉 Huge shout out to Paula for making it unforgettable. Many thanks 😉 -Kashish

Rated 5 out of 5 stars

Great seevice

Great service by Taylor helped fix my phone

May 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Sandra, we’re thrilled to hear this! 💙 Taylor made everything smooth and hassle free by fixing your phone. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Josh was very helpful

Josh was very helpful,good listener,patient and very knowledgeable made me feel comfortable and at ease

May 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Steven, we’re thrilled to hear Josh delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Great service got new broadband staff…

Great service got new broadband staff where very helpful

May 4, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you so much for the amazing review, John! 🌟 We’re thrilled that our team took such excellent care of you. -Veronica

Rated 5 out of 5 stars

Josh is very helpful sorted my new…

Josh is very helpful sorted my new deals out

May 4, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

That’s what great service looks like, John! Huge thanks for the shout-out to Josh, we’re proud he made your experience so special. -Ashifa

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