Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more
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Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service
Company replied
Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
179 reviews
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Josh was brilliant with me,explained…
Josh was brilliant with me,explained evening very well always helpful as always
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
That’s wonderful to hear, Linda! ✨ A big shoutout to Josh for providing outstanding support, and thank you for sharing your lovely feedback. 😊 -Maryalex
Brilliant service in store today by…
Brilliant service in store today by naomi
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Janet, we’re thrilled that Naomi delivered exceptional support! Thank you for taking the time to leave us a 5⭐ review. -Maryalex
Very professional and very helpful from…
Very professional and very helpful from Rebecca in store
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Rosemary, thanks for sharing your feedback 😊 It’s great to know your visit to the store went well and that Rebecca made a real difference -Shivam
Brilliant service about our plans in…
Brilliant service about our plans in store
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey, Susan! We’re so pleased to hear you had a brilliant in‑store experience discussing our plans. It’s great to know our team made everything clear and helpful for you. 😇 -Prabhjeet
Naomi was Very helpful in-store today…
Naomi was Very helpful in-store today helping me with my phone
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thank you, John! 💛 Your 5⭐ feedback for Naomi is the kind of news we love to celebrate. We’re so glad she made your visit exceptional! -Ayesha
Sarah really helped me with all the…
Sarah really helped me with all the annoying apps. Thank you
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Spreading joy and happiness each day is what we cherish, Hilda. Knowing that Sarah made everything feel seamless and that your visit was truly special fills us with pride. -Ashifa
Josh sorted my new contract out and is…
Josh sorted my new contract out and is always helpful with any issues would recommend
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Derek, we’re pleased Josh sorted everything out for you so well. It’s great knowing he’s always available to help. We appreciate the recommendation! -Suhaas
Naomi was very helpful today with mz…
Naomi was very helpful today with mz plan
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
We’re thrilled to hear this! 🌼 Naomi will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Marianne! 🥰 -Kashish
Very attentive and helpful with all our dealings.
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks, Michael! We are happy our team’s dedicated and observant approach made such a positive impression. -Suhaas
Rebecca is very helpful in store always…
Rebecca is very helpful in store always great to go in and see the staff in redcar
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Paul! Simple and supported, just the way it should be 🙌✨ We’re so happy knowing Rebecca gave her best and you felt it, thanks for sharing your feedback, it means a lot 💯💖 -Kashish
Josh
Josh, Sarah, Lynn have always been exceptionally accomadating to TEES CIO.
We Support people in RCBC with Financial, vulnerability, isolation, crisis or emotional issues. I am constantly in the shop asking for advice and support. They have always been supportive and accommodating. I have 45 years in customer service management as an executive. I would 1000% poach these staff if we could afford them. Tonia Nixon 07366 985160 or 07900 894085
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Tonia, your kind words and 5 ⭐ mean a lot to us. We're delighted to hear that Lynn, Sarah and Josh have been so thoughtful and supportive. We're committed to offering the best experience for customers who require special assistance and feedback like yours means a great deal to us 💙 -Arvind
Just been in Redcar store so easy to…
Just been in Redcar store so easy to change to another plan.Paula was so helpful and pleasant.everything was a dream for a woman in her seventies.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi, there! We’re thrilled to hear Paula made everything so straightforward and pleasant for you in our Redcar store. It’s wonderful to know your plan change was smooth. Feedback like this really makes our day. ☺️ -Prabhjeet
Reply from Three UK - 3Store Redcar
Wow, John! It’s wonderful to hear that Sarah made everything effortless and ensured such a smooth experience. -Neha
They definitely know what they doing
Great service by josh even helped sort problems with my husband's phone
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
We’re absolutely thrilled to hear that Josh made your experience so smooth. Thank you for taking the time to share such an incredible 5 ⭐ review. -Suhaas
Brilliant experience and very helpful
Brilliant experience and very helpful! Would recommend.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Jake, we’re pleased to hear our staff made your day! 🎉 Thank you for the amazing 5⭐ review. We’re always here to help. -Neha
Brillant service and excellent customer…
Brillant service and excellent customer care 😀
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Susan, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet
Naomi was great very helpful and even…
Naomi was great very helpful and even saved me money
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hello Penny😊, thank you for the wonderful review. We’re delighted to receive such kind words about Naomi. -Suhaas
Great service!
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Gary! We’re so glad you had a smooth and joyful experience. Thanks for the 5 ⭐ rating! -Ashifa
Josh was very helpful with sorting my…
Josh was very helpful with sorting my phone and new contract
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Contract and phone sorted, joy all around! Josh nailed it, and Paul, your happiness makes our day! -Ashifa
Got my buisness contracts from 3 always…
Got my buisness contracts from 3 always very helpful josh sorted my new deals out
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
We appreciate your feedback. Josh made sure everything was arranged seamlessly, and it’s great to know the service proved reliable for you. -Samad
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