Three UK - 3Store Redcar Reviews 

179
TrustScore 5 out of 5

4.9

Unit 2, Regents Place, TS10 3FB Redcar, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more

Rated 5 out of 5 stars

Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service

Company replied

Rated 5 out of 5 stars

Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more

Company replied

Rated 5 out of 5 stars

REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redcar

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom

  • 01642471303

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(179)

31,105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got my buisness contracts from 3 always…

Got my buisness contracts from 3 always very helpful would recommend

March 31, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Mark, that’s amazing! 🎉 We’re so glad you had an exceptional service experience. It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

Rated 5 out of 5 stars

Got all my contracts with 3 always…

Got all my contracts with 3 always helpful

March 31, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for your feedback, Stephen, and it's lovely to hear that you've renewed with Three again. We look forward to many more years alongside you, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Brilliant in store

March 17, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Kathleen, we’re absolutely thrilled to hear how exceptional your visit felt. Knowing the team delivered such outstanding care and created an experience that truly stood out brings a huge lift to our day. -Manavata

Rated 5 out of 5 stars

Excellent service from brilliant staff

I've just added a tablet to my phone contract and, as usual, the fantastic staff at the Redcar store have been incredibly helpful. Paula helped me this time and she is extremely knowledgeable and skilled in all the business of communication. She is a genius!

March 16, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Garry, we’re glad Paula and our Redcar team set up your tablet on your plan and kept the details clear and simple. We appreciate the recognition. -Kishan

Rated 5 out of 5 stars

A great informative helpful staff at…

A great informative helpful staff at the store at Redcar.

March 13, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for the great feedback, Tony! We’re glad our Redcar team could assist and make a positive impact! -Kishan

Rated 5 out of 5 stars

Very understanding very helpful

March 10, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Rachel, thank you for sharing your experience 🎯 We’re pleased to hear our team provided such attentive and supportive service. Have a fantastic day ahead 💙 -Arvind

Rated 5 out of 5 stars

Got new phone and set up by josh very…

Got new phone and set up by josh very helpful

March 7, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi, Annette! We’re so pleased to hear Josh was able to guide you through getting your new phone and make the setup process straightforward for you. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Always helpful with any phone stuff

Always helpful with any phone stuff . Friendly, and easy to talk.

March 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for this fantastic 5⭐ review, Shauna! We’re so glad our staff guided you along the way, and here’s to many more smiling moments together! 💗 -Ayesha

Rated 5 out of 5 stars

Great service

March 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Faisal, your delight makes our day. Thank you for sharing your kind words and dropping a 5 ⭐! -Ashifa

Rated 5 out of 5 stars

Always helpful with anything I do would…

Always helpful with anything I do would recommend

March 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Donna, it’s wonderful to know our team consistently provides the support you need. Your recommendation means so much, and we appreciate your review. -Suhaas

Rated 5 out of 5 stars

Great service by josh as always

Great service by josh as always. Friendly team, easy to deal with.

March 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Pete, thank you for sharing your experience with us. We’re delighted to hear Josh provided such amazing service. Here’s to many more happy moments ahead! 🥰 -Ayesha

Rated 5 out of 5 stars

Paula served us

Paula served us, absolutely brilliant! So helpful and very comforting

March 4, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi there! We’re thrilled Paula left such a powerful impression! Her genuine care and thoughtful approach created an experience that felt both uplifting and memorable. -Manavata

Rated 5 out of 5 stars

Great service from Sarah

March 3, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for your feedback, Viveson, and it's lovely to hear that you enjoyed great customer service from Sarah. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent service

Excellent service, wonderful staff, have patience for OAPs

March 2, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hey Mrs Jennings, that’s incredible! 🎉 We’re thrilled our team made your experience go so smoothly. 😊✨ -Veronica

Rated 5 out of 5 stars

Great service in store

March 2, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Ray, your feedback means a lot and it’s wonderful to know our team made your visit so worthwhile. We appreciate the support and can't wait to welcome you back to our store soon! -Kishan

Rated 5 out of 5 stars

Great service as always

Great service as always

February 28, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Those 5 ⭐ vibes say it all, Lauren. We’re proud of our team for keeping excellence alive every single time. -Ashifa

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look