Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more
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Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service
Company replied
Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
179 reviews
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Reply from Three UK - 3Store Redcar
Those 5 ⭐ vibes say it all, Lauren. We’re proud of our team for keeping excellence alive every single time. -Ashifa
Reply from Three UK - 3Store Redcar
Thank you for sharing your experience, Laverick 🌟 We’re thrilled to know our team made your visit feel truly special and unforgettable 🙌. -Manavata
Reply from Three UK - 3Store Redcar
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Taylor and lyn were very helpful in…
Taylor and lyn were very helpful in sorting my problem they replaced my missing SIM card and checked my new phone was working they made my shopping experience a pleasant one I would highly recommend them both
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hello Trevor, we’re delighted Taylor and Lyn assisted with your SIM replacement and ensured your new phone was working seamlessly. We appreciate your recommendation and kind words. -Suhaas
Reply from Three UK - 3Store Redcar
Hello Marjory, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services, and we’re always here to help. ☺️ -Kashish
Great service always happy to help
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there! We love hearing this, delivering brilliant service and happy moments is what drives us every day. Thanks for sharing your experience! -Ashifa
Staff in redcar branch are amazing
Staff in redcar branch are amazing. Josh explained everything along with all my options. Nothing was to much to much trouble. Would definetly recommend anyone wanting a phone, upgrade or any questions to head to this store
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for your 5 ⭐ review, Daniel, and it's lovely to hear that you enjoyed great customer service from Josh and the team in the Redcar store. We appreciate you taking the time to share this with us. -Michael
Naomi was very helpful
Naomi was very helpful. She gave me great advice and the best deal for me.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks a ton, Jackie! Naomi’s support and that perfect deal are what we’re all about. Hope we get to see you again soon. 😊 -Ayesha
Great customer service every time.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi, June. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Genuine care from the whole team...my…
Genuine care from the whole team...my wife and I need help in the technology areas
Naomi and Sarah were brilliant today
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Paul, thank you for sharing this. It’s wonderful to hear that Naomi and Sarah made everything seamless and offered such attentive support. Moments like these brighten our day. -Afaq
Lovely efficient staff,excellent…
Lovely efficient staff,excellent customer care.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Francis, we’re thrilled the staff provided the support you needed. Thank you for sharing your experience. -Suhaas
Great service 10/10 by josh nothing was…
Great service 10/10 by josh nothing was too much
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thank you for the incredible 10/10 shout-out for Josh! Feedback like this, Karen, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Great experience getting new samsung…
Great experience getting new samsung from josh
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Craig, it’s wonderful to hear your feedback. Knowing that Josh made your visit so positive with his attentive support truly means a lot. -Manavata
Paula has been very helpful today with…
Paula has been very helpful today with sorting out all my problems.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Christine, that’s brilliant! We’re so glad Paula was able to support you so well. Thanks for the amazing 5⭐ review! -Veronica
The staff at the Redcar Ranch are…
The staff at the Redcar Ranch are absolutely fantastic. Naomi was lovely help me with my phone
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Robert! We're so happy to know that Naomi and our entire team in the Redcar Ranch store took great care of you, that’s what we call fantastic service. Thank you! ☺️ -Kashish
Naomi and Sarah gave us excellent…
Naomi and Sarah gave us excellent service today setting up new phones for me and my husband. They explained our new contracts clearly and worked hard to get us the best deal. They were very helpful and patient setting up our new phones. Thank you.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there, thank you for sharing this. It’s brilliant to hear Naomi and Sarah made everything clear, helped you both get set up with your new phones, and secured a deal that met your expectations. -Neha
Reply from Three UK - 3Store Redcar
That’s wonderful, Denise. The team clearly created a welcoming atmosphere with their kindness and professionalism. Their approach reflects genuine care and leaves a lasting impression, showing the pride they take in making every visit enjoyable. -Manavata
Went to clean the 3 store in redcar…
Went to clean the 3 store in redcar regents square and the assistant manager Sarah welcome me in the store with great manners you can tell she is great at her job with excellent customer service skills a manager in the making was a pleasure to clean this stores windows
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thank you for sharing this wonderful feedback, Dean. It’s uplifting to hear how warmly Sarah welcomed you and how effortlessly she creates such a positive environment. We’re grateful you highlighted the memorable experience you had while visiting the store 🌟 -Manavata
Reply from Three UK - 3Store Redcar
Yay 🎉 Dave, we love hearing this 🌟 It’s fantastic to know that the support you received made such a positive impact 😊 -Arvind
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