Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more
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Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service
Company replied
Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
180 reviews
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Reply from Three UK - 3Store Redcar
Hello Ann, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Fantastic service
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks a ton for this review, Doreen! We absolutely love hearing this. Hope you have a wonderful day 😊 -Kashish
Excellent service
The service l received from Sarah was first class, she explained everything l needed to know about changing my mobile plan in a very professional manner.
She is a credit to Three.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for sharing your experience, Michael! We’re happy Sarah could resolve your issue quickly and with care. Your kind words have brightened our day! 🤗 -Ayesha
Naomi helped me massively with setting…
Naomi helped me massively with setting my new device up great staff in Redcar
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
That’s lovely to hear, Karl. We’re glad Naomi was able to meet your expectations. Thank you for the 5 ⭐️ review. We’re really pleased you enjoyed your time in store. -Manavata
Greet team in the redcar branch
Greet team in the redcar branch, highly recommend as they're always happy to help you no matter what the query. Had trouble with my photos but they fixed it on the spot and explained it to me too so I know for future
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Laraine, it’s wonderful to know your visit was positive and handled with care. Our staff will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! -Neha
Fantastic service and very polite.
Fantastic service and very polite.
Taylor was amazing
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
This really is what we love to hear, Andrew. Thanks for taking the time out of your day to share your positive experience with Taylor 😊 -Jade
Great service had an issue with my…
Great service had an issue with my phone that was fixed straight away
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Gavin, that’s absolutely wonderful! 💖 We’re delighted you celebrated your joyful experience with a shining 5 ⭐ -Ashifa
Great customer service
Great customer service, verry helpful and friendly and helped wirh getting a new phone/update
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Chloe, that's amazing! 🎉 We're so happy you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Highly tecommend
Rebecca and Sarah were extremely helpfull when my phone was hacked by scammers they sorted out me a new phone and gave me some excellent advice and reassured me moving forward woyld recommend
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Amazing, Patricia! It's wonderful to know that Rebecca and Sarah were super helpful to you. Thank you so much for trusting and choosing us. We’re always happy to help 😊 -Ayesha
5 star customer service as always from…
5 star customer service as always from these guys thankyou so much !!!
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for the 5 ⭐ love, Simon! Delivering top‑notch service and knowing we’ve earned your trust time and again is the greatest reward we could ask for 😊 -Ashifa
Great service
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Zana, we truly appreciate your 5 ⭐ review. It's fantastic to hear you had a wonderful experience. -Arvind
Came in for a new phone due to old one…
Came in for a new phone due to old one not working got a great deal and josh and sarah where very velpful even set my new one up and ready for me
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Sue! We absolutely love hearing this. We’re really glad our team has given you such excellent support throughout. Wishing you comfort, peace, and moments of joy this Christmas season. 🎄 -Kashish
Great service by Sarah in the Redcar…
Great service by Sarah in the Redcar branch
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Review
Came in for a new phone josh was really helpful in getting me the best deal and always helpful if i have any problems
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Been in to my redcar branch Lyn as…
Been in to my redcar branch Lyn as always was amazing sorted my problem out straight away excellent service
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very relaxed environment
Very relaxed environment. Lasses couldn't be more helpful. Very happy with the deals they managed to get for us.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
We're delighted that you found yourself welcomed into a pleasant atmosphere and could enjoy the experience :) Thanks for a lovely review, Emily -Scott
Three for the WIN...
I was with another provide for many years. However owing to poor coverage in my area. I approached the three shop in Redcar to discuss my issues. Sarah was able to show me the levels of coverage their network has and sorted me out with an amazing business plan. I have since been into the store several times to upgrade and add on different sims and devices to my plan. Each and every time the staff have been amazing, Taylor from my most recent visit found me an excellent phone and similarly an unlimited plan to go with it.
Its nice to see that over the time I have been with them the same staff are working in the store and make a point of getting to know you and what you are looking for.
5 * service couldnt recommend them highly enough.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent
Excellent, very friendly and helpful. Lyn always has a smile for us no matter why we came to store.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
That's lovely, Christine :) We're happy to hear that Lyn is a friendly face and made you feel comfortable with your query -Scott
3 at Redcar
Taylor the assistant was brilliant.
Really helpful in every occasion, new phone, setting up tablet.
Really helpful.
Would really recommend 3 at Redcar.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Vince, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Redcar
That's very heartening to hear, David, thank you! :) -Scott
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