Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more
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Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service
Company replied
Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent customer service
Excellent customer service, always explain and make each visit easy and understandable.
Amazing staff been going here years now wouldnt go anywhere else
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Brilliant Experience
Josh was great. Really helpful and got me sorted and found everything I wanted.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello Hollie, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Staff was very helpful
Staff was very helpful, sorted out my phone very quickly and efficiently
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service from the Redcar…
Excellent service from the Redcar branch Lynn and Sarah,I Wii recommend 3store Redcar to family and friends.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for this fantastic 5⭐ review, Norma. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade
All members of staff were super helpful…
All members of staff were super helpful and extremely patient. I've been putting off changing my phone for such a long time as I thought it would be too complicated- staff made everything so easy and explained everything..going above and beyond for me and my mam..we will be recommending them to everyone x
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for your feedback, Christine, and it's lovely to hear that you and your mother enjoyed great customer service from the team. We hope you enjoy your new purchase and appreciate you taking the time to share this with us. -Michael
Rebecca was very helpful...She had…
Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca also updated my sim card ...she was polite ..friendly knowledgeable. .. .
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Always helpful in store
Always helpful in store, 80 years old I always need help with my phone
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Redcar
That's what we like to hear, Cath. We're so happy Taylor gave you a great experience :) -Scott
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