I went in to store as I had messed up signing up for a Sim only deal, requesting esim when my phone wasn't compatible. I spoke to Paula who was friendly and very helpful, reassured me and sorted the p... See more
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Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
Very friendly and helpful staff. Great experience every visit always get a good deal.
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
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Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service 10/10 by josh nothing was…
Great service 10/10 by josh nothing was too much
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thank you for the incredible 10/10 shout-out for Josh! Feedback like this, Karen, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Great experience getting new samsung…
Great experience getting new samsung from josh
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Craig, it’s wonderful to hear your feedback. Knowing that Josh made your visit so positive with his attentive support truly means a lot. -Manavata
Paula has been very helpful today with…
Paula has been very helpful today with sorting out all my problems.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Christine, that’s brilliant! We’re so glad Paula was able to support you so well. Thanks for the amazing 5⭐ review! -Veronica
The staff at the Redcar Ranch are…
The staff at the Redcar Ranch are absolutely fantastic. Naomi was lovely help me with my phone
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Robert! We're so happy to know that Naomi and our entire team in the Redcar Ranch store took great care of you, that’s what we call fantastic service. Thank you! ☺️ -Kashish
Naomi and Sarah gave us excellent…
Naomi and Sarah gave us excellent service today setting up new phones for me and my husband. They explained our new contracts clearly and worked hard to get us the best deal. They were very helpful and patient setting up our new phones. Thank you.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there, thank you for sharing this. It’s brilliant to hear Naomi and Sarah made everything clear, helped you both get set up with your new phones, and secured a deal that met your expectations. -Neha
Reply from Three UK - 3Store Redcar
That’s wonderful, Denise. The team clearly created a welcoming atmosphere with their kindness and professionalism. Their approach reflects genuine care and leaves a lasting impression, showing the pride they take in making every visit enjoyable. -Manavata
Went to clean the 3 store in redcar…
Went to clean the 3 store in redcar regents square and the assistant manager Sarah welcome me in the store with great manners you can tell she is great at her job with excellent customer service skills a manager in the making was a pleasure to clean this stores windows
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thank you for sharing this wonderful feedback, Dean. It’s uplifting to hear how warmly Sarah welcomed you and how effortlessly she creates such a positive environment. We’re grateful you highlighted the memorable experience you had while visiting the store 🌟 -Manavata
Reply from Three UK - 3Store Redcar
Yay 🎉 Dave, we love hearing this 🌟 It’s fantastic to know that the support you received made such a positive impact 😊 -Arvind
Reply from Three UK - 3Store Redcar
Hello Ann, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Fantastic service
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks a ton for this review, Doreen! We absolutely love hearing this. Hope you have a wonderful day 😊 -Kashish
Excellent service
The service l received from Sarah was first class, she explained everything l needed to know about changing my mobile plan in a very professional manner.
She is a credit to Three.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for sharing your experience, Michael! We’re happy Sarah could resolve your issue quickly and with care. Your kind words have brightened our day! 🤗 -Ayesha
Naomi helped me massively with setting…
Naomi helped me massively with setting my new device up great staff in Redcar
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
That’s lovely to hear, Karl. We’re glad Naomi was able to meet your expectations. Thank you for the 5 ⭐️ review. We’re really pleased you enjoyed your time in store. -Manavata
Greet team in the redcar branch
Greet team in the redcar branch, highly recommend as they're always happy to help you no matter what the query. Had trouble with my photos but they fixed it on the spot and explained it to me too so I know for future
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Laraine, it’s wonderful to know your visit was positive and handled with care. Our staff will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! -Neha
Fantastic service and very polite.
Fantastic service and very polite.
Taylor was amazing
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
This really is what we love to hear, Andrew. Thanks for taking the time out of your day to share your positive experience with Taylor 😊 -Jade
Great service had an issue with my…
Great service had an issue with my phone that was fixed straight away
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Gavin, that’s absolutely wonderful! 💖 We’re delighted you celebrated your joyful experience with a shining 5 ⭐ -Ashifa
Great customer service
Great customer service, verry helpful and friendly and helped wirh getting a new phone/update
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Chloe, that's amazing! 🎉 We're so happy you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Highly tecommend
Rebecca and Sarah were extremely helpfull when my phone was hacked by scammers they sorted out me a new phone and gave me some excellent advice and reassured me moving forward woyld recommend
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Amazing, Patricia! It's wonderful to know that Rebecca and Sarah were super helpful to you. Thank you so much for trusting and choosing us. We’re always happy to help 😊 -Ayesha
5 star customer service as always from…
5 star customer service as always from these guys thankyou so much !!!
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for the 5 ⭐ love, Simon! Delivering top‑notch service and knowing we’ve earned your trust time and again is the greatest reward we could ask for 😊 -Ashifa
Great service
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Zana, we truly appreciate your 5 ⭐ review. It's fantastic to hear you had a wonderful experience. -Arvind
Great service by Sarah in the Redcar…
Great service by Sarah in the Redcar branch
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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