I went in to store as I had messed up signing up for a Sim only deal, requesting esim when my phone wasn't compatible. I spoke to Paula who was friendly and very helpful, reassured me and sorted the p... See more
Company replied
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Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
Very friendly and helpful staff. Great experience every visit always get a good deal.
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Rebecca in store was a great help i ran…
Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Bobby, it's great to hear Rebecca was able to assist and make things easier for you. Thank you for sharing your experience. – Three Social Media Team
Naomi was very helpful
Naomi was very helpful. Suggested overseas packages
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Lynda, thanks for sharing your wonderful 5⭐️ feedback. We’re delighted to hear that Naomi provided exceptional guidance while helping you explore international options.
– Three Social Media Team
Naomi was very helpful instore today
Naomi was very helpful instore today
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Emily! We absolutely love hearing this. Naomi clearly worked some magic today, and we’re so glad she could guide you along the way! 💖 — Three Social Media Team"
Great help and pleasant
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Gary! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Reply from Three UK - 3Store Redcar
Hey Pauline, thank you for taking the time to leave us a 5 ⭐ review. We’re delighted to hear that you had a wonderful experience 😊
Three Social Media Team
Naomi was great help instore helped me…
Naomi was great help instore helped me getting a new phone and setting it up
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Kath, thank you so much for the fantastic 5 star rating! It’s wonderful to know Naomi supported you throughout your new plan and setup.
Three Social Media Team
Great service in store
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey John, we’re thrilled to hear you had a fabulous experience with us. Thank you so much for your feedback! 🙌 – Three Social Media Team
Had a problem with my iPhone Josh fixed…
Had a problem with my iPhone Josh fixed the issue would recommend him to everyone
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi David, thank you for your fantastic recommendation. We're delighted that Josh was able to successfully resolve the issue with your iPhone. Providing effective, reliable support is always our top priority, and it's wonderful to know you had such a positive experience. 😇 - Three Social Media Team
Naomi was a great help instore today…
Naomi was a great help instore today helping me set up my new phone
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Love this energy 🎉 Steve. We’re pleased Naomi’s expert support got your new device all set up and ready to enjoy 🌟
- Three Social Media Team
Josh was great fixed problem with my…
Josh was great fixed problem with my husbands phone and helped with my new one
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Irene, We’re thrilled to hear that Josh provided excellent support and made everything easy for you. Thanks for sharing your experience.
Three Social Media Team
Sarah was brilliant on getting the apps…
Sarah was brilliant on getting the apps off my phone. Upgraded 9 month ago and this store looks after me
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Lenard, we're happy to know Sarah made things easy. Thank you for the 5 ⭐ review. – Three Social Media Team
Josh was great helped me after losing…
Josh was great helped me after losing my iPhone would recommend
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey David, we’re glad Josh was able to support you during a challenging situation. Thank you for your lovely feedback and recommendation. 🙌 — Three Social Media Team
Pop in three this morning for some help…
Pop in three this morning for some help with my Facebook which was helped by naomi who was fabulous and very helpful
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Jeannette, thank you for giving Naomi a shout-out. Our team loves making technology easy for you. It's great to hear that she sorted out your account issues so quickly. 😇 - Three Social Media Team
Naomi was very helpful in-store today
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Wow, Denise 🎉 So glad Naomi gave you such a positive and supportive experience today. Thanks for letting us know we’re always happy to help 😄
— Three Social Media Team
Reply from Three UK - 3Store Redcar
Hi Maureen, we’re thrilled to hear that Rebecca delivered exceptional service. Thank you for taking the time to leave us a 5 ⭐ review.
Three Social Media Team
Josh was great I couldn't get into my…
Josh was great I couldn't get into my phone he helped fix my problem and sorted new phone out
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi James, what a wonderful outcome! It is excellent to hear that Josh successfully resolved your device lockout and guided you through your recent upgrade setup. Thank you for taking the time to share your feedback.— Three Social Media Team
Brilliant by sarah
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Robert, thank you for the 5⭐ review. We're thrilled to hear that Sarah made your experience seamless.-Three Social Media Team
Aisosa was very helpful
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Sandra! Thank you so much for ⭐⭐⭐⭐⭐ review about Aisosa! Hope you have a wonderful day 🙂 — Three Social Media Team
Josh was great really helped with my…
Josh was great really helped with my phone set up and new deal
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi William, thanks for the lovely feedback. We’re glad to know that Josh guided you through your device setup and helped you secure a plan that suits your needs.
– Three Social Media Team
Naomi was very helpful in store with me…
Naomi was very helpful in store with me today
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there, thank you so much for taking the time to share your experience from earlier today! We are absolutely delighted to hear that Naomi looked after you so well and provided such great assistance during your visit. — Three Social Media Team
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