Three UK - 3Store Redcar Reviews 

179
TrustScore 5 out of 5

4.9

Unit 2, Regents Place, TS10 3FB Redcar, North, GB


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Rated 5 out of 5 stars

Our contract was expiring. We visited the store. We were consulted. They offered the best options. My husband I was also able to take a new phone for a promotion. We are very satisfied. We recommend... See more

Rated 5 out of 5 stars

Rebecca in store was a great help i ran out of data and she got me unlimited data and a new handset and a cost lower than i was paying before! outstanding service

Company replied

Rated 5 out of 5 stars

Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more

Company replied

Rated 5 out of 5 stars

REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redcar

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom

  • 01642471303

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

31,030 reviews in the last 12 months

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Rated 5 out of 5 stars

Naomi was very helpful with me today in…

Naomi was very helpful with me today in store helping me with my phone

June 20, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, Mrs. Tadd. We’re pleased to hear that Naomi provided the support you needed with your phone during your visit. We truly value your feedback. -Ayesha

Rated 5 out of 5 stars

Great service

Great service

June 19, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Fantastic, Michael! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha

Rated 5 out of 5 stars

Brilliant thank you

June 18, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hello Maureen, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Came into store as I thought I had a…

Came into store as I thought I had a virus on my phone but Paula reassured me some apps just needed removing, thank you

June 17, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Lynn, thank you for sharing your positive experience with us. We are glad to hear that Paula provided such helpful support and put your mind at ease regarding your device. -Shivam

Rated 5 out of 5 stars

Josh sorted my new phone and deal very…

Josh sorted my new phone and deal very helpful would reccomend

June 13, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Raymond. Thank you for sharing your experience. We are glad to hear that Josh looked after you so well, helping you get your new phone sorted with a great package, and we appreciate your recommendation. -Shivam

Rated 5 out of 5 stars

Josh is always very helpful i use 3 a…

Josh is always very helpful i use 3 a lot got a great deal and is helpful with my issues

June 11, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Veronica, we love that Josh continuously provides amazing support, ensures you get excellent value, and flawlessly sorts out every problem. -Kishan

Rated 5 out of 5 stars

Naomi was very helpful fit me over from…

Naomi was very helpful got me over from 02 on my sim card with a great deal

June 9, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Wow! Your review is next level awesome, Geraldine! 🎉 Huge shout out to Naomi for making it unforgettable. Many thanks 😉 -Kashish

Rated 5 out of 5 stars

AISOSA was very helpful and patient…

AISOSA was very helpful and patient with me.
Aisosa was able to adapt and adjust my phone for me
Excellent service.

June 6, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for sharing your experience, Christine. We’re delighted to hear Aisosa was so supportive and made everything easy for you. -Veronica

Rated 5 out of 5 stars

Aisosa was wonderful

Aisosa was wonderful, Fabulous service!!! Thank you

June 6, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Superb, Leigh! 🌟 A big shout out to Aisosa for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Josh was great had a virus on my phone…

Josh was great had a virus on my phone helped me clear and sorted my deal out

June 5, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi David 😊, it’s great to know Josh got your device back up and running smoothly and ensured everything was handled with care, making the whole process feel straightforward and well managed.
— VodafoneThree Social Media Team

Rated 5 out of 5 stars

Josh at redcar was very helpful sorted…

Josh at redcar was very helpful sorted my head phone and helped me service up

June 4, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hello there, thank you for sharing your experience regarding your visit to our Redcar store. We are glad to hear that Josh was helpful in sorting out your headphone and ensuring your service was set up correctly. -Kishan

Rated 5 out of 5 stars

Naomi was a great help with me in store…

Naomi was a great help with me in store and gave me a great deal on a tablet

June 3, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hello David, we appreciate you taking the time to share your feedback. It is wonderful to hear that our store team provided such excellent assistance and ensured you walked away with a fantastic offer. -Kishan

Rated 5 out of 5 stars

Naomi was great help and gave me a…

Naomi was great help and gave me a great deal on a new tablet

June 3, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for this fantastic 5⭐ review, Neil! We’re thrilled to hear that Naomi provided excellent support and helped you find the right offer.-VodafoneThree Social Media Team.

Rated 5 out of 5 stars

Great service

Staff really friendly, look for best deals for the customer

June 2, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Amazing to hear, Jay! Friendly staff and great deals are exactly what we aim for. Thanks for sharing your experience with us. -Ayesha

Rated 5 out of 5 stars

Always vert helpful in Redcar store

May 27, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Joseph, your message is so kind. The Redcar team will be thrilled to know they’re always able to support you 💕😊 -Ayesha

Rated 5 out of 5 stars

REALLY great experience today

REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contract while I was waiting. Very grateful 🙏

May 27, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Charley, your message is so heartfelt. We’re glad Taylor made a stressful moment feel a lot easier and more reassuring 💕😊 -Ayesha

Rated 5 out of 5 stars

Josh was very helpful setting up my new…

Josh was very helpful setting up my new phone and got a great deal with my phone and broadband

May 19, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Simple, easy, sorted! 🎉✨ We’re hyped Josh could help you out today, have an awesome week ahead, Julie! 🚀 -Kashish

Rated 5 out of 5 stars

Came in with loads of different scam…

Came in with loads of different scam apps and Sarah checked my account and removed them all for me

May 19, 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for the lovely review, George! 🌟 We’re delighted to hear that Sarah helped secure your device so quickly. Wishing you a wonderful day 😊 -Maryalex

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