Sorted out my issue as verification would not go through online on Three so had to go to shop to sort out! Special thanks to TJ for sorting issue out!
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See what reviewers are saying
Today we met Ogo in 3G store Very professional and great customer service I'm so glad he works here We will use his services in the future We give him 10stars Highly recommend
Company replied
We were met by one of the agents at the 3 shop who welcomed as very well. Then directed to another customer agents (Nehal)who served us, who was very helpful, polite, went through with us what we requ... See more
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
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Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
141 reviews
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We were met by one of the agents at the…
We were met by one of the agents at the 3 shop who welcomed as very well. Then directed to another customer agents (Nehal)who served us, who was very helpful, polite, went through with us what we required, gave us options and compared prices,he to took time to explain things which made it easier for us to understand and for us to make a good choice. Left the shop feeling satisfied
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Laura, thank you for sharing your experience. We’re delighted to hear Nehal guided you so clearly and made your visit feel welcoming from start to finish.
– Three Social Media Team
Very good attention to the client solve any questions
Very good attention to the client solve my question very quickly and especially Nehal who attended us in this ocation
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Adolfo, thank you for sharing your experience. We’re delighted to hear our team was able to assist you quickly, and it’s wonderful to know Nehal provided such attentive support.
Three Social Media Team
Reply from Three UK - 3Store Romford
Thank you for your wonderful feedback, Corina! We’re so glad John provided such outstanding support. 🌟 – Three Social Media Team
Had a wonderful experience at the Three…
Had a wonderful experience at the Three Store, Romford Liberty Shopping Centre. I really appreciate the way Mr. John responded to all my queries. He was professional, patient, knowledgeable, and took the time to explain everything clearly.
Excellent customer service and a very positive experience overall. Thank you, John, for your support and assistance.
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Anoop, thank you for sharing this. We are glad your visit to our Romford Liberty Shopping Centre store was such a positive one and that John supported you throughout your queries. It is great to know he made everything clear and easy to follow. We appreciate your feedback.
VodafoneThree Social Media Team
Amazing service with dean
Amazing service with dean - so helpful and efficient
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Karines, thank you for sharing your experience! We love hearing that Dean provided you with such outstanding support and took care of everything so quickly. -Kishan
Very clear and good customer service
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for your review, Robyn! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Customer service
Dean was really lovely in assisting with my issue. Thank you! :)
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for the 5 ⭐ review, Cilla! We truly appreciate you sharing your experience. It's wonderful to hear Dean provided you with outstanding care. -Ayesha
Nehal is Very friendly amd helped with…
Nehal is Very friendly amd helped with the order quickly.
Thanks
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Boom 💥 Anil. Nehal delivered prompt and caring support, getting your order handled with ease ✨ -Arvind
Am so so pleased with the service I had…
Am so so pleased with the service I had from Tamima.
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Absolutely love hearing this, Abena 💫 We’re pleased to know Tamima delivered such top‑tier and stellar support 🌟 -Arvind
Reply from Three UK - 3Store Romford
Hi Nicky, we are incredibly pleased to read that you received such high-quality care during your time with us. -Kishan
Tamima is very helpful
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Amazing, Rashida! We’re glad to hear that Tamima provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Andreeas customer service was…
Andreeas customer service was brilliant. She listened to exactly what I wanted, offered options and delivered.
She’s polite and friendly.
Thanks again Andreea 😊
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Your words are a real highlight ✨ Itoro. Great to know Andreeas guided everything with such thoughtful care, offering choices with confidence and delivering with a warm approach 💫 -Arvind
Tj was exceptional
Tj was exceptional! Really helpful and friendly. Fantastic service. Helped me out even though it was almost closing time.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Superb, Catherine! 🌟 A big shout out to Tj for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
In fact
In fact, I had such a lovely experience today with Nehal. He was fantastic! He was highly professional and took his time to explain. He also gave me a very good deal on my new device. Keep the good work going Nehal. I and my family surely enjoyed your professionality.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Olabisi, thank you for your review. We’re pleased to know Nehal delivered excellent service and ensured you understood every step. We’re happy you and your family had a positive experience. -Ayesha
Tamima was especially helpful today and…
Tamima was especially helpful today and made our experience very lovely.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Amazing, Safiya! We're glad to hear that Tamima provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Nehal got the time for me he was very…
Nehal got the time for me he was very patient and also good at his job... He explains and make you understand what he his saying and also what it's means In a short form he really knows what he is doing...Appreciated
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
That’s fantastic to hear, Maimuna! We’re glad Nehal made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica
Nehal was very patient and honest with…
Nehal was very patient and honest with whatever he was doing.. I really appreciate 🙏🏿 his time and patience 🙏🏿
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Mubank, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Nehal. -Prabhjeet
Very good friendly professional staff
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Jayne! We’re thrilled to hear you had such a positive experience with our team. Your feedback truly means a lot to us. Thanks for sharing 🥰 -Samad
Reply from Three UK - 3Store Romford
Hey there, it is a pleasure to hear that Nehal provided a welcoming experience. We are glad you enjoyed the interaction. -Kishan
Manager spent time helping and…
Manager spent time helping and assisting.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Dom. It’s great to hear that our store manager took the time to personally assist you. 🥰 -Prabhjeet
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