Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more
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Sorted out my issue as verification would not go through online on Three so had to go to shop to sort out! Special thanks to TJ for sorting issue out!
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
We were met by one of the agents at the 3 shop who welcomed as very well. Then directed to another customer agents (Nehal)who served us, who was very helpful, polite, went through with us what we requ... See more
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Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
144 reviews
Asks customers to review
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Very good friendly professional staff
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Jayne! We’re thrilled to hear you had such a positive experience with our team. Your feedback truly means a lot to us. Thanks for sharing 🥰 -Samad
Reply from Three UK - 3Store Romford
Hey there, it is a pleasure to hear that Nehal provided a welcoming experience. We are glad you enjoyed the interaction. -Kishan
Manager spent time helping and…
Manager spent time helping and assisting.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Dom. It’s great to hear that our store manager took the time to personally assist you. 🥰 -Prabhjeet
I am happy with service
I am happy with service, shbeer help me to do this
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi David, thanks for your feedback! We're pleased Shbeer was able to get everything sorted. -Suhaas
Very good servuce
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you so much for the wonderful review, Bernardino ! We’re delighted to hear you had such a great experience. -Manavata
Reply from Three UK - 3Store Romford
Hi Josephine, it’s good to know you had a positive experience. We’re glad Nehal was able to help and provide the details you needed. Thank you for the 5⭐ rating. -Neha
Nehal gave very good customer service
Nehal gave very good customer service. He gave us all the right details of options regarding the phones and deals along with it. In the we got the right phone and deal with and im very happy with the end result. Thank you
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Expert advice, the right options, and a deal that fits perfectly. Nehal truly went above and beyond, and we’re so glad the final result left you smiling, Adella. -Ashifa
It was really nice I actually love the…
It was really nice I actually love the service and i would love to come again.
(Nehal and Tj)
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you, Slok. We’re really glad to hear you loved the service from Nehal and TJ. We’d be happy to welcome you back again. -Ayesha
Nehal and TJ very good customer…
Nehal and TJ very good customer service, unbelievable experience
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you, Ankit. We’re really glad to hear Nehal and TJ provided such great customer service and gave you an unbelievable experience. -Ayesha
I really love the experience and the…
I really love the experience and the service was great and I would love to come again.
(Nehal and Tj)
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for the lovely feedback, Neha. Nehal and TJ are exceptional at delivering remarkable service, and it’s wonderful to hear your experience was such a positive one. We’ll be excited to welcome you back. -Ashifa
Dean trainee assistant manger was very…
Dean trainee assistant manger was very helpful and did everything he could to get us the best deal , lovely man very polite and knowledgeable
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for your wonderful review, Tracey! 🌟 We’re happy to know that Dean, the trainee assistant manager, made your experience exceptional and helped you a great deal. 🙌 -Neha
Very satisfied
The young lady that served me was very friendly, professional and very informative.
She also managed to secure me a very good deal on the Honor Tablet.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for the review, Tembo! We truly appreciate you sharing your experience. It’s wonderful to hear that our colleague helped you secure a deal that met your expectations. 🎉 -Neha
It has been pleasure to see Mr Tanmay
It has been pleasure to see Mr Tanmay. Just to come for information but it has ended up with buying contracting. Amazing customer service skills. Bless him
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you, Amjad, for sharing such kind words! We’re delighted to hear that Tanmay’s excellent customer service turned your visit into such a positive experience. -Prabhjeet
Reply from Three UK - 3Store Romford
Cristina, this is brilliant feedback! We’re thrilled to know John made everything feel effortless for you. ✨ -Veronica
Reply from Three UK - 3Store Romford
Hello Junaid! We’re thrilled to hear you had a great experience with John. Thank you for the review! -Afaq
Nehel is great made my visit…
Nehel is great made my visit interesting and easy. Thank you.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Romford
We really appreciate you taking the time to share this, Blessing! It’s wonderful to hear that Nehel helped make your visit smooth and enjoyable. -Afaq
dean was great love the guy super…
dean was great love the guy super helpful
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Conner, your message brought such great energy! It’s amazing to hear how much Dean impressed you during your visit. -Manavata
Nehal was absolutely great
Nehal was absolutely great! Brilliant customer service, considerate not pushy for sales.
Nehal, thank you for helping me make the right decision.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you so much, Jay, for sharing your experience. We’re delighted Nehal’s thoughtful guidance made your choice easier. -Suhaas
Nehal,
Nehal,
It's great meeting with the above mentioned name. The customer service we received is excellent. We do appreciate how he took his time and explained everything in details.
Many thanks
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi there, we’re delighted Nehal gave you excellent service and took the time to explain everything clearly. It’s great to know the visit left you feeling confident. -Shivam
Very nice service
Very nice service. Dean was extremely helpful and friendly.
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Renata, we’re so glad to hear that Dean was supportive and made everything easy for you. Thank you for the fantastic ⭐ review! -Neha
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