Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more
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Absolutely outstanding customer service! I visited the store after having quite a stressful time trying to arrange internet for a block of flats. I originally went in simply to collect the... See more
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
The team and especially Tj in Romford were great - sorted a WiFi issue and helped me through it. Cannot recommend enough
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Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
145 reviews
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Very nice service
Very nice service. Dean was extremely helpful and friendly.
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Renata, we’re so glad to hear that Dean was supportive and made everything easy for you. Thank you for the fantastic ⭐ review! -Neha
Reply from Three UK - 3Store Romford
That's amazing. We’re glad to hear Dean was so helpful and we appreciate you taking the time to share your experience. -Suhaas
Very good thank you for the good service
Very good thank you for the good service Andrea
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Romford
We really appreciate your feedback, Mohammed. Wonderful to know Andrea made your experience a positive one. -Shivam
Nehal has been very helpful
Nehal has been very helpful, with an eye for detail and customer swrvice.
Great job, thank you.
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Romford
That’s impressive, Julian 💫 We’re delighted Nehal provided such brilliant support and made sure everything was spot on for you. Thanks for being awesome 💙 -Arvind
Reply from Three UK - 3Store Romford
That’s awesome to hear! 🎉 Jonny, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
My experience was great as John was…
My experience was great as John was attentive to my issues and really does explain what I needed to know.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Kehinde, we’re delighted John explained everything thoroughly and ensured you felt supported. Your kind words mean a lot to us. -Suhaas
Tamima was very nice and helped us
Tamima was very nice and helped us
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for the 5⭐ review, Meriem! We truly appreciate you sharing your experience. It’s wonderful to hear that Tamima provided you with outstanding care. -Neha
Tamima very helpful
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Sultan, it’s fantastic to hear that Tamima made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Nehal was really nice to my son and I…
Nehal was really nice to my son and I and we wanna thank you guys for a good customer service
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thanks a ton, Adaora! 🎉 We’re so glad everything went perfectly with Nehal, and we can’t wait to welcome you back again! 🥰 -Kashish
Nehal wa really good and gave us a good…
Nehal wa really good and gave us a good customer service service
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Creating happy moments for our customers is what we strive for every day. We’re so glad Nehal made your experience a wonderful one. Enjoy the rest of your day! -Ashifa
Tanmay is the best advisor and he is…
Tanmay is the best advisor and he is really helpfull and informative.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Woohoo 🎉 Muhammad, your words light up our day! We’re delighted that Tanmay delivered such attentive support and explained everything with real confidence. Wishing you many joyful moments ahead ❤️ -Arvind
Nehal made the process of moving into…
Nehal made the process of moving into 3 so smooth and easy
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Romford
We’re thrilled to hear this! 🌼 Nehal will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us, Guna! 🥰 -Kashish
Nehal has given a best customer service…
Nehal has given a best customer service while taking my first sim and very friendly guy.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Romford
We love hearing this, Koushik. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Nehal brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
Nehal
Nehal , he was very friendly and explained every plan with patience , good customer service
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Haroon! Amazing to hear, and we love this energy. We’re really happy Nehal made everything easy and clear for you. She’ll be glad to know you had such a smooth visit. ⭐🥰 -Ayesha
Nehal is perfectly helpful for me…
Nehal is perfectly helpful for me setting up everything regarding my home broadband and my mobile services. Excellent service and will recommend.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thanks so much for your kind message. It’s fantastic to hear how well Nehal supported you with getting everything in place for your home internet and mobile needs. Your recommendation is greatly appreciated. -Manavata
It was a good experience along with…
It was a good experience along with good service i must say. Nehal the advisor helped me a lot. The patience and politeness is highly appreciated. Overall amazing!
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Afrzeh. We’re delighted to hear Nehal made such a positive difference with their thoughtful approach and supportive guidance. Your recognition of their patience and courtesy means a lot. 🥰 -Prabhjeet
Shabeer assisted me and he quite…
Shabeer assisted me and he quite helped. He explained everything.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for your lovely feedback, Clive! ✨ We’re delighted that Shabeer supported you so well. -Veronica
Nehal in the Romford store if your guy…
Nehal in the Romford store if your guy to go, clear explanation of my contract and concerns, no tricks just good customer service quick and swift.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Daniel. It’s great to hear that Nehal in our Romford store was able to make things clear and straightforward for you. Providing honest, efficient service is exactly what we aim for. ☺️ -Prabhjeet
Great, friendly staff
Great staff, great pricing, no complaints. Dean was a top bloke and really helpful. Highly recommend visiting this store!
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Big savings, great vibes that’s the combo we aim for every time. We’re delighted that Dean enhanced your experience, Oliver, and secured a deal truly worth recommending. -Ashifa
Reply from Three UK - 3Store Romford
Hi Markus
It’s wonderful to know Shabeer provided you with excellent support 🙌 We really appreciate your review. -Shivam
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