Great service from Joseph dealt with all my concerns. New sim contract for Wife that I tried to do online but failed sorted straight away. Issue with ESIM on my own phone showing wrong number sorted s... See more
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Very happy with our service today, Emelia was very professional and it was a very easy to upgrade today. I would recommend her customer service to anyone that comes into the three shop at Rushden Lake... See more
Company replied
Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more
Company replied
Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her... See more
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Company details
About Three UK - 3Store Rushden Lakes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom
- 01933311432
4.9
Excellent
102 reviews
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Very happy with our service today
Very happy with our service today, Emelia was very professional and it was a very easy to upgrade today. I would recommend her customer service to anyone that comes into the three shop at Rushden Lakes.
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Thank you for sharing your experience, Hannah ✨. We’re so pleased to hear that Emelia was able to guide you through your upgrade seamlessly at our Rushden Lakes store. Your recommendation truly means a lot to us 💜 -Neha
Reply from Three UK - 3Store Rushden Lakes
Super! That’s exactly what we love to hear. Thanks so much for taking the time to leave this review. -Neha
Great service from Joseph
Great service from Joseph dealt with all my concerns. New sim contract for Wife that I tried to do online but failed sorted straight away. Issue with ESIM on my own phone showing wrong number sorted straight away. Defo recommend this store well presented and staff more than happy to sort things out. Amazing service keep it up 👍
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hi, thank you for sharing this. Great to hear Joseph made everything smooth, from your new plan to sorting the number issue quickly. We really appreciate your recommendation. -Suhaas
Very happy with the service from…
Very happy with the service from Emilia.
Mamy thanks
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
That’s great to hear, Tony! 😊 We’re so glad Emilia delivered such a positive experience for you. Thanks for sharing your feedback with us! -Samad
Emilia was very friendly
Emilia was very friendly, professional and very helpful.
Thank You
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hi Brian, it is a pleasure to hear that Emilia provided a welcoming and expert experience during your interaction. We appreciate the kind feedback. -Kishan
Very helpful member of your team
Very helpful member of your team. Really clear communication.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Amazing, Sean! We're glad to hear that our team delivered a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
James is such a good person and very…
James is such a good person and very cooperative. He guide us through each and everything
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Thanks for the lovely review, Abu 🌼. Hearing that James gave such strong support and explained each step so well truly means a lot. -Manavata
Very good experience from the moment we…
Very good experience from the moment we walked in to the whole transition. Made us feel comfortable and welcomed and talked us through the whole process - Emilia
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hi Emilia, thanks for sharing! It’s lovely to know that our team made you feel right at home from the very start. We’re so pleased that the entire switch went smoothly and that you felt well-supported throughout. -Shivam
Visited three twice
Visited three twice, James was extremely helpful on both occasions and gave me multiple options of what I wanted and gave me good advice on what phone to go with for my needs
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Thanks for the feedback, Xavier. Fantastic to hear James helped you twice and gave you solid advice on choosing the right phone. -Ayesha
Emilia helped me out with changing the…
Emilia helped me out with changing the contract into my name, and picking out a very good price for me. She has been lovely and sweet :)
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Smooth transitions and thoughtful service, Emilia made sure the contract was updated and the price was perfect, leaving a lasting positive impression, Roksana. Thank you for sharing this wonderful experience. -Ashifa
Very friendly and welcoming
Very friendly and welcoming. Explained everything very clearly. Many thanks to Emilia for her help upgrading my plan.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hi Brendon, it’s great that Emilia made your upgrade so clear and welcoming. Thanks for the feedback. -Kishan
Really nice helpful & knowledgeable by…
Really nice helpful & knowledgeable by Emilia
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hello Ian! We're thrilled to hear you had a great experience with Emilia. Thank you for the review! -Afaq
Emilia has been very supportive and…
Emilia has been very supportive and friendly. Explained the full contract and payments to us.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Thanks for sharing your experience, Azom. Fantastic to know Emilia supported you throughout and ensured everything was explained properly. -Manavata
James was fantastic
James was fantastic, he really helped me with 2 phones and was very professional
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Thank you, James! We’re delighted James’s professionalism and support made handling two phones simple. Your feedback means a lot. -Suhaas
James was very helpful setting up my…
James was very helpful setting up my new phone and demonstrating how to use maps
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hey Steve 🌟 James was spot-on with your phone setup and made sure those maps are all ready for you to navigate. Have a fantastic day 🚀 -Arvind
Emilia was very informative today
Emilia was very informative today, explained new contract options, helped to choose the best one for us.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Vicky, we’re so glad Emilia’s guidance made choosing the right plan simple and reassuring. Thank you so much for your glowing 5 ⭐ review. -Suhaas
James.
James was a happy, helpful pleasure to talk to.
All my enquiries were answered extensively and thoroughly.
Happy to come back to this Three outlet again, should I have any further issues.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Thanks for this fantastic 5⭐ review, Lorna! We’re thrilled to hear that James provided excellent support, and we’re always happy to help. 🎉 -Neha
Change of supplier and phone
Joseph in the Rushden store was so easy to talk to and explained everything without it feeling rushed or pressured.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Tina, we’re delighted Joseph’s patience and professionalism created such a comfortable experience. Thank you for your valuable feedback. -Suhaas
Great service and advice provided by…
Great service and advice provided by the store, in particular Amelia and James. Thank you.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
This is wonderful to hear! Amelia and James will be thrilled to know their support made such a positive impact. 😊✨ -Veronica
james was very helpful and…
james was very helpful and knowledgeable his service was quick and easy.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Rushden Lakes
Hey Lucy, that’s brilliant! We’re thrilled James made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
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