Three UK - 3Store Rushden Lakes Reviews 

119
TrustScore 5 out of 5

4.9

Unit GS08 Rushden Lakes, NN10 6FH Rushden, Midlands, GB


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Rated 5 out of 5 stars

Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more

Company replied

Rated 5 out of 5 stars

Lovely store manager from corby at rushden store today Very helpful and the guy who was also training too. Thankyou for being so helpful.

Company replied

Rated 5 out of 5 stars

Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more

Company replied

Rated 5 out of 5 stars

Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Rushden Lakes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom

  • 01933311432

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Emilia was very helpful and friendly

Emilia was very helpful and friendly, helping my son with a new contract 🙂

February 10, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Clare. It’s wonderful to hear that Emilia supported your son so kindly and made the whole process clear and effortless. We truly appreciate you sharing your experience. -Manavata

Rated 5 out of 5 stars

Emilea was extremely helpful and professional

Emilea was extremely helpful and patient especially when moving data from my old to new phone

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thank you, Dave! We’re delighted to hear how smoothly Emilea guided you through the phone transition. Your recognition of her patience and support means so much. -Suhaas

Rated 5 out of 5 stars

She was great fa tantastic thankou very…

She was great fa tantastic thankou very much for discovery session Emilia.

February 5, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

We’re so glad Emilia brightened your day with her outstanding help, Margaret! 🌟 We look forward to welcoming you back soon! ☺️ -Kashish

Rated 5 out of 5 stars

Brilliant and was very helpfull

February 5, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hi Conan, your feedback is a wonderful highlight for us. We’re really glad to know you’re happy with our service. Thank you for sharing such a great review. -Manavata

Rated 5 out of 5 stars

Great customer service

Josh understood my requirements and was able to complete a deal I was happy with. He fully explained everything and made sure I understood it all.

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

That’s fantastic. Josh’s support ensured everything was handled with care, and his attentive nature reflects strong values while leaving a positive mark. Have a wonderful day 😊 -Manavata

Rated 5 out of 5 stars

Amazing service provided

Amazing service provided. James sorted all our issues out being kind and competent.

January 31, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

That’s fantastic, Federica! It feels wonderful to know James was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible review! -Neha

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative, will definitely recommend to friends and colleagues

January 31, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Mark, you've made us smile! 😊 Thank you for the amazing review. Wishing you a fantastic day! -Neha

Rated 5 out of 5 stars

Confident and professional Emilia…

Confident and professional Emilia sorted my problems and gave me good advice

January 26, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thank you for sharing your experience, Iryna. We’re so glad Emilia was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Was very helpful in setting up our new…

Was very helpful in setting up our new phone.

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Ruth, that’s so heartwarming! 💖 We’re overjoyed you marked your happiness with a glowing 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Emilia was very patient and explained…

Emilia was very patient and explained everything very well

January 21, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

YAY 🎉 Jim, we love hearing this 🌟 We're delighted to hear Emilia ensured everything went seamlessly. Enjoy the rest of your day 😊 -Arvind

Rated 5 out of 5 stars

great experience very understanding…

great experience very understanding with what i wanted thank you i’ll love my new iPhone sorry for taking up so much of you time 😂i’m very picky thanks.

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks so much, Tyler! 🎉 We’re so happy we could help you get exactly what you wanted. Enjoy your new iPhone, it’s going to be awesome! ♥️ -Kashish

Rated 5 out of 5 stars

Quick and efficient service

I was able to collect the hub straight away which ideal as I needed Internet straight away. Emilia was very helpful and efficient in processing my order.

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Mark, thank you for your feedback! We’re delighted Emilia could support you and make everything straightforward 😊 -Suhaas

Rated 5 out of 5 stars

Amber has been amazing today

Amber has been amazing today. So helpful found us the best deal possible and was super patient. Furthermore , josh was super helpful around information on iPhones, great knowledge and great customer service from both!
Thank you

January 18, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Your phenomenal 5 ⭐ review, Chanelle, has filled us with joy! We're thrilled that Amber and Josh delivered an exceptional experience and ensured you received a fantastic deal. We're always happy to help. -Afaq

Rated 5 out of 5 stars

All organised quick and easy

All organised quick and easy

January 17, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Emilia was very professional and…

Emilia was very professional and friendly. Thank you

January 17, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Wow! Your amazing 5 ⭐ review truly made our day, George 🌟. We’re overjoyed that Emilia delivered such an exceptional experience, and we’re always happy to help 😄. -Ashifa

Rated 5 out of 5 stars

James was very helpful and sorted us…

James was very helpful and sorted us out with no fuss at all, very good service

January 12, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

We're thrilled that James' friendly efficiency made your interaction a pleasant one. Thank you for writing a great review, Louise :) -Scott

Rated 5 out of 5 stars

Top quality service

I went in to change my esim to a different phone and it was the easiest and simplest experience Amber was absolutely brilliant and a credit to the company!

January 12, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Jordan, that’s marvelous! A big shoutout to Amber for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Accurate and amazing customer service

Accurate, professional, friendly, super helpful service. Really fast, in and out within 15,mins.
Exemplary customer service from both gentleman - James and Joe -highly recommend.

January 5, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hey Sheril, this is what we love to hear! We’re so happy this is the service you received, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

It was a great experience with James

It was a great experience with James. Wonderful service and friendly personality. Thanks team Rushden Lakes.

January 3, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

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