Three UK - 3Store Rushden Lakes Reviews 

120
TrustScore 5 out of 5

4.9

Unit GS08 Rushden Lakes, NN10 6FH Rushden, Midlands, GB


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Rated 5 out of 5 stars

Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more

Company replied

Rated 5 out of 5 stars

Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more

Company replied

Rated 5 out of 5 stars

Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her... See more

Company replied

Rated 5 out of 5 stars

Great service from Joseph dealt with all my concerns. New sim contract for Wife that I tried to do online but failed sorted straight away. Issue with ESIM on my own phone showing wrong number sorted s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Rushden Lakes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom

  • 01933311432

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

31,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Both James and Emilia have been very…

Both James and Emilia have been very helpful. I can’t recommend them more.

March 30, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Care, we’re thrilled James and Emilia’s professionalism and guidance made everything feel simple. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Emillia very good .

March 27, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Amazing to hear this, Sarah. We’re delighted that Emillia made your visit feel so smooth and supportive. -Manavata

Rated 5 out of 5 stars

Great thank you Emilia

Great thank you Emilia. Great service

March 27, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thank you for the 5⭐ review, Gareth! We truly appreciate you sharing your experience. It’s wonderful to hear that Emilia provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Great fast and friendly service from…

Great fast and friendly service from Emilia thank you :)

March 21, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

The lady that served me Emilia was a…

The lady that served me Emilia was a great help. She knows the technology and helped me through the process politely and with a smile on her face

March 20, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Boom 💥 Margaret, thank you for sharing your lovely experience 🎯 Emilia’s technical confidence and supportive manner clearly made a positive impact and we’re glad her energy stood out to you 😊 -Arvind

Rated 5 out of 5 stars

James and Emilia were were very…

James and Emilia were were very helpful, helped myself and my daughter with both our new phone contracts. Very informative and explained everything very clearly.

March 20, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Emma, thank you for sharing your experience. We’re glad James and Emilia took care of you and your daughter, got both plans in place, and kept the details easy to understand. -Kishan

Rated 5 out of 5 stars

Very helpful

Very helpful
Emilia

March 17, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

That's fabulous, Angela! We're glad Emilia gave you the support you needed :) Thanks for a great review. -Neha

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, a great experience

March 14, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Susan, that’s delightful! We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Great service

Emilia was absolutely fantastic and explained everything quite clearly.

March 11, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Yay! We absolutely love hearing this, 🎉 Emilia really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Derek! 💗 -Kashish

Rated 5 out of 5 stars

James was very helpful on sorting out…

James was very helpful on sorting out my broadband and three app. Very helpful and kind

March 10, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

That's fantastic, Mrs Dilley! 🎉 It’s wonderful to hear that James was able to sort everything out and make the experience smooth. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

James was very helpful and sorted out…

James was very helpful and sorted out my Broadband, very friendly and more than helpful

March 10, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hello, Roger. We’re delighted to hear that James provided you with excellent support and ensured your broadband was up and running smoothly. Delivering a warm, attentive service is exactly what we strive for. 😇 -Prabhjeet

Rated 5 out of 5 stars

Excellent service

Clean and polite environment

March 5, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

We love this, Stuart! 🎉 We’re thrilled to hear you found the environment clean and welcoming, and that our staff looked after you so well. -Ayesha

Rated 5 out of 5 stars

James was great … very informative and…

James was great … very informative and quickly provided a solution .. great service !!

March 4, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

We’re delighted James provided the clarity and assistance you needed. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Excellent service by James

Excellent service by James , every subject covered even went above and beyond to get best deals and products for my use.

March 2, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi there, it’s brilliant to hear that James provided such a standout experience by ensuring all details were addressed to find the ideal options for you. -Kishan

Rated 5 out of 5 stars

Emilia was very helpful

February 27, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hey Carol, we’re so happy to hear that Emilia was able to help you. Thank you for sharing your 5⭐ review! -Neha

Rated 5 out of 5 stars

Rebecca the phone wiz! (Rushden lakes)

Rebecca sorted out my phone contract and a few niggles I’ve been having with my phone.
She was fantastic! Very patient with us and made sure we were comfortable with everything that was being put forward to us. Very happy with how it went and my mind is now at ease! Thank you Rebecca for making everything so easy and straightforward ❤️

February 25, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

That's fantastic, Luke. It's lovely to hear that Rebecca could smooth things out for you and get you connected again :) Thank you for leaving a great review -Scott

Rated 5 out of 5 stars

Informative

Informative
Helpful
Good customer service

February 25, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Victoria, that’s exactly what we love to hear from our customers, thank you so much! 😊😇 -Ayesha

Rated 5 out of 5 stars

Was served by James who was lovely…

Was served by James who was lovely helpful and down to earth. Highly recommend

February 18, 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thank you so much for your lovely feedback, Antonella! 😊 We’re thrilled James made such a great impression on you. 🌟 -Veronica

Rated 5 out of 5 stars

Really helpful and nice

Really helpful and nice

February 11, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thank you for your review, Aleksandra! We’re happy to know you had a wonderful experience. -Neha

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