Three UK - 3Store Rushden Lakes Reviews 

119
TrustScore 5 out of 5

4.9

Unit GS08 Rushden Lakes, NN10 6FH Rushden, Midlands, GB


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Rated 5 out of 5 stars

Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more

Company replied

Rated 5 out of 5 stars

Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more

Company replied

Rated 5 out of 5 stars

Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her... See more

Company replied

Rated 5 out of 5 stars

Great service from Joseph dealt with all my concerns. New sim contract for Wife that I tried to do online but failed sorted straight away. Issue with ESIM on my own phone showing wrong number sorted s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Rushden Lakes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom

  • 01933311432

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a great experience with James

It was a great experience with James. Wonderful service and friendly personality. Thanks team Rushden Lakes.

January 3, 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Serious savings made. Amber talked us through all contracts

Amber talked us through all contracts and got us some serious savings. Very worthwhile experience. Would highly recommend. Thanks

December 31, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hi Charlotte, We’re delighted Amber explained the options and helped you secure an excellent value for money deal. We're glad everything worked out so well. Thank you for your positive review and referral! -Kishan

Rated 5 out of 5 stars

Amber was amazing today

Amber was amazing today, helpful, knowledgeable and went above and beyond to ensure my son was set up on the right phone and contract.

December 31, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Aw, Mr Phelan! Thanks for the sweet 5-star rating. We’re overjoyed Amber gave you top-notch support and the best deals. You totally made our day with your feedback! 🎉 -Kashish

Rated 5 out of 5 stars

Easy and Great Advice

Amber was a great advisor. Helped with a load of questions, got my wife her new phone and got us a great deal on broadband while being very helpful and personable.

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey David, that's brilliant! We’re glad to hear Amber was able to support you throughout the process and secure fantastic deals while making the whole experience exceptional. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Smooth communication

Easy, smooth, great communication
Helped by James :)

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Sienna, amazing! ✨ Your feedback is a spotlight moment. Thanks for the glowing 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Emilia is fantastic

Emilia is fantastic! She helped me upgrade my device and move over from O2! Very happy customer and very thankful!

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Woohoo! 🎉 Amazing, Samantha! Great to know that Emilia was super supportive to you. We're always happy to help 😊 -Neha

Rated 5 out of 5 stars

Visited 3 today with the wife

Visited 3 today with the wife, i hqve always been with Vodphone and Amber has saved me on my monthly payments by switching to 3
Amber spent quality time with us both and went through everything and made the switch quick and easy
Thanks Amber

December 27, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

James at Rushden Lakes did a great job…

James at Rushden Lakes did a great job at getting various problems sorted for me and better sim contracts.

December 24, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thank you for your 5 ⭐ review, Patrick! We’re so pleased James gave you such great support and made everything simple. -Shivam

Rated 5 out of 5 stars

Emilia

Emilia
Excellent help
Fast and efficient

December 22, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Chris, thank you so much for the 5 ⭐ review. We absolutely love hearing feedback like this. A big shoutout to Emilia for being so helpful. Wishing you a Merry Christmas 🎄. -Arvind

Rated 5 out of 5 stars

Emilia hood help made is so easy for me

Bery hood help made is so easy for me

December 22, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for your 5 ⭐ review, Noel. It’s great to hear that our team helped make everything run smoothly for you. Your feedback means a lot to us. -Manavata

Rated 5 out of 5 stars

Highly recommend

Josh was extremely helpful and knowledgable. Would definitely recommend. Thank you!

December 19, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Julia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Emelia was very professional

Emelia was very professional . Thank you

December 17, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hello Mandy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Good visit to the local three shop…

Good visit to the local three shop where Emilia was very helpful and served me me giving clear and positive responses

December 15, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for your feedback, Julian, and it's lovely to hear that you enjoyed great customer service from Emilia during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

MiFi - James - Rushden Lakes

James very helpful in getting me sorted out with the MiFi.
Very last minute on the phone.

Met with him and all set up within the hour.

Excellent service. Would fully recommend.

December 13, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Garry, thank you for the 5 ⭐ review. We're overjoyed that James at the Rushden lakes store made your experience outstanding. We're committed to making every visit just as positive and effortless. Thank you for choosing us. -Ashifa

Rated 5 out of 5 stars

Great customer service🙂

Great customer service🙂
I was completely impressed with Emilia professionalism and customer service.
Thank you

December 13, 2025
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Janie, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

James was really helpful

James was really helpful, he explained everything to me

December 12, 2025
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hello Susan, this is the experiences we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Emilia was terrific

Emilia was terrific, taking me through all necessary steps

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for this fantastic 5 ⭐ review, Carol! We absolutely love hearing this. A huge shoutout to Emilia for being so helpful! Hope you have a wonderful day 😊 -Kashish

Rated 5 out of 5 stars

The assistant was excellent in helping…

The assistant was excellent in helping me with advice and with everything that was needed to order my new tablet.

December 11, 2025
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

That's brilliant, Theresa :) We hope you have a great time with your new tablet -Scott

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