Three UK - 3Store Rushden Lakes Reviews 

120
TrustScore 5 out of 5

4.9

Unit GS08 Rushden Lakes, NN10 6FH Rushden, Midlands, GB


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Rated 5 out of 5 stars

Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more

Company replied

Rated 5 out of 5 stars

Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more

Company replied

Rated 5 out of 5 stars

Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her... See more

Company replied

Rated 5 out of 5 stars

Great service from Joseph dealt with all my concerns. New sim contract for Wife that I tried to do online but failed sorted straight away. Issue with ESIM on my own phone showing wrong number sorted s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Rushden Lakes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom

  • 01933311432

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

31,584 reviews in the last 12 months

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Rated 5 out of 5 stars

The assistant was excellent in helping…

The assistant was excellent in helping me with advice and with everything that was needed to order my new tablet.

December 11, 2025
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

That's brilliant, Theresa :) We hope you have a great time with your new tablet -Scott

Rated 5 out of 5 stars

Amelia such a star worker at three

Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her recommendations and we left very happy. Much appreciated Amelia’s help back then and today

December 10, 2025
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

Amber was amazing.

Amber was amazing, kind, friendly and gave amazing service. Herself and Josh gave us a warm welcome and then gave us a better deal than EE and not only answered all our questions and curiosity but also had a very human interaction, had a laugh, a great chat and truly made us fell appreciated as customers.

December 9, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

We appreciate the 5* - We know the retail staff will be happy to see this -Maxine

Rated 5 out of 5 stars

James was THE most patient and…

James was THE most patient and understanding chap! Very helpful and would recommended you to go and see him.

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Amber store manager was so helpful to…

Amber store manager was so helpful to resolve our issues highly recommend the three store.

December 2, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for this amazing 5⭐ review, Hayley. We really appreciate you taking the time to send this over to us! Great work Amber 🎉 -Jade

Rated 5 out of 5 stars

Brilliant service.

Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit daunting at times and no more so than with mobile phones and Networks and software etc.The Excellence of Sales Asst Joseph,was a massive help and nothing was too much trouble.Would definitely visit again and recommend to anyone else.5 star service.

November 22, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for this fantastic 5⭐ review, Adrian. We really do love to hear this! Great work Joseph 🎉 -Jade

Rated 5 out of 5 stars

Emilia and James were very helpful in…

Emilia and James were very helpful in sorting out my phone today

November 24, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for your feedback, Janice, and it's lovely to hear that you enjoyed great customer service from Emilia and James with your phone. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

James was great and very helpful

James was great and very helpful

November 19, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Anton, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

Very helpful excellent customer service

Very helpful excellent customer service

November 18, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for this fantastic 5⭐ review, Amanda. We appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Very friendly and extra helpful

Very friendly and extra helpful. Solved all my problems with new phone. Emilia.

November 17, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for your feedback, Sally, and it's lovely to hear that you enjoyed great customer service during your recent purchase. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Really helpful in advising on my…

Really helpful in advising on my upgrade and getting the best price possible.

November 15, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Easy and professional process.

Easy and professional process with Amelia at the 3 store in Rusden Lakes. Options sought and clearly explained along with all cost options.
A successful outcome and experience.

November 14, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

We're pleased that Amelia gave you good guidance and helped you understand your options, Steven. That's fantastic :) -Scott

Rated 5 out of 5 stars

Contract Upgrade

Emilia was very helpful, answered all our questions and I feel like we’ve got the best deal that was available to us, recommended by Emilia 🙂

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Superb, Clare! That's awesome that Emilia helped get you the best deal and that you're satisfied with your purchase :) Thank you for writing a review -Scott

Rated 5 out of 5 stars

Well Emilia was just brilliant and went…

Well Emilia was just brilliant and went that extra mile

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thanks for this fantastic 5⭐ review, Keith. We appreciate you taking the time to send this over! Well done Emilia 🎉 -Jade

Rated 5 out of 5 stars

Sales assistant was excellent

Sales assistant was very friendly, knowledgeable and extremely helpful.

November 8, 2025
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Nice gentleman looked after me very…

Nice gentleman looked after me very well thoroughly recommend him help me out greatly with my problems I had Josh

November 5, 2025
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

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