Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more
Company replied
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Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more
Company replied
Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more
Company replied
Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her... See more
Company replied
Great service from Joseph dealt with all my concerns. New sim contract for Wife that I tried to do online but failed sorted straight away. Issue with ESIM on my own phone showing wrong number sorted s... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom
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The assistant was excellent in helping me with advice and with everything that was needed to order my new tablet.

Reply from Three UK - 3Store Rushden Lakes
Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her recommendations and we left very happy. Much appreciated Amelia’s help back then and today

Reply from Three UK - 3Store Rushden Lakes
Amber was amazing, kind, friendly and gave amazing service. Herself and Josh gave us a warm welcome and then gave us a better deal than EE and not only answered all our questions and curiosity but also had a very human interaction, had a laugh, a great chat and truly made us fell appreciated as customers.

Reply from Three UK - 3Store Rushden Lakes
James was THE most patient and understanding chap! Very helpful and would recommended you to go and see him.

Reply from Three UK - 3Store Rushden Lakes
Amber store manager was so helpful to resolve our issues highly recommend the three store.

Reply from Three UK - 3Store Rushden Lakes
Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit daunting at times and no more so than with mobile phones and Networks and software etc.The Excellence of Sales Asst Joseph,was a massive help and nothing was too much trouble.Would definitely visit again and recommend to anyone else.5 star service.

Reply from Three UK - 3Store Rushden Lakes
Emilia and James were very helpful in sorting out my phone today

Reply from Three UK - 3Store Rushden Lakes
James was verry helpful with my phone verry good

Reply from Three UK - 3Store Rushden Lakes

Reply from Three UK - 3Store Rushden Lakes
Very helpful excellent customer service

Reply from Three UK - 3Store Rushden Lakes
Very friendly and extra helpful. Solved all my problems with new phone. Emilia.

Reply from Three UK - 3Store Rushden Lakes
Really helpful in advising on my upgrade and getting the best price possible.

Reply from Three UK - 3Store Rushden Lakes
Easy and professional process with Amelia at the 3 store in Rusden Lakes. Options sought and clearly explained along with all cost options.
A successful outcome and experience.

Reply from Three UK - 3Store Rushden Lakes
Pleasant friendly and very helpful ☺️

Reply from Three UK - 3Store Rushden Lakes
Emilia was very helpful, answered all our questions and I feel like we’ve got the best deal that was available to us, recommended by Emilia 🙂

Reply from Three UK - 3Store Rushden Lakes
Well Emilia was just brilliant and went that extra mile

Reply from Three UK - 3Store Rushden Lakes
Sales assistant was very friendly, knowledgeable and extremely helpful.

Reply from Three UK - 3Store Rushden Lakes
Nice gentleman looked after me very well thoroughly recommend him help me out greatly with my problems I had Josh

Reply from Three UK - 3Store Rushden Lakes
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